Infinite Product Options
Let customers specify product options on orders with Shopify
Rating
4.8
feedback
3,982
chart
#422
All reviews
Rating Breakdown
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Aug. 6, 2024
This app is fantastic, it does exactly what we need for our store and the support has been amazing - so quick to respond and always super helpful! 100% recommended.
July 31, 2024
Great app, great customer support. We've used Infinite Options for multiple products that have complex options and add-ons. I can be a bit of a dinosaur with technology, and the support team is hyper helpful with all my (infinite) questions. A+
July 30, 2024
Just beginning with Infinite Options and am super happy. The app looks great, is easy to follow and adds functionality beyond what we can imagine for product options. Had some basic CSS questions and their support (Daniel) had me fixed up in seconds via chat. They have lots of good instructions for figuring most stuff out yourself as well.
July 17, 2024
very patient, kind and knowledgable. Abby understood immediately what i was asking and immediately solved my problem with professionalism and kindness.
July 6, 2024
Not only great at helping me resolve the problem I was having but also suggested two more efficient ways to set up options for our store. Great customer service.
July 3, 2024
Overalls works okay. It would be easier if it would be possible to apply option sets to Shopify Collections, instead of manually entering every handle or adding new tags to products. Additionally, sometimes it pulls through multiple charges or no charges - it rarely pulls in just one charge (the appropriate amount).
July 2, 2024
These guys are brilliant. They are quick to respond, provide exceptional workarounds and even intervene with their engineering team should users require even more assistance. Outstanding, thank you.
June 19, 2024
Doesn't work out of the box. Prices don't update when an option is selected. If you want to use an option with a price, you have to connect to an item and you can only use that item's price (no custom price / discount for it being an add-on). Even then, the price doesn't actually change - on the listing, the cart, or anywhere else once you've done so. You also can't hide the "option" item by unpublishing it or it won't work correctly. So you end up cluttering your cart with items that aren't relevant to customers and priced incorrectly as stand-alone items. It is laggy - front end and back end. Support is only available sometimes. Anything beyond the most basic functionality you must code through their API or pay someone else to code. I'm not sure what we're paying for.
June 10, 2024
Never experience any worst app than this. Disgusting app and worst support service. Don't try it all otherwise you'll regret.
June 10, 2024
The team is very professional and helpful, and they reply very quickly. Great customer service. The Infinite Options app itself is a game-changer. It's really helped out my store, as I need to include a lot of customization that is not natively supported by Shopify. It's really easy and intuitive to use and I would absolutely recommend this app!
June 9, 2024
We have used this app for 5 years. Upgraded our website and had a problem with the conversion to the new theme. Sent email and within 30 minutes they fixed the problem.. Great Customer Service.
June 4, 2024
Seriously best app ever and such helpful customer service and the app makes so many features possible for my app!
June 3, 2024
Highly recommend the team at Shoppad, particularly Emily who is always fast to assist with any questions and jump in and take a look. I used this app for my previous business and always had the same experience. Highly recommend.
June 2, 2024
Infinite Options is GREAT! My products are highly personalized, and this app helps me easily add personalization options without any hassle. I needed help with one thing, and customer service responded promptly and had it changed for me by the end of the day. I highly recommend it.
May 30, 2024
Customer service is great! They formatted something for me that got a little wonky with a template upgrade. They were fast, friendly and helpful! Highly recommend!