Infinite Product Options
Infinite options to personalize customize and bundle products.
Rating
4.7
feedback
2,293
chart
#331
All reviews
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Aug. 28, 2025
Aug. 19, 2025
Aug. 19, 2025
Aug. 18, 2025
Aug. 16, 2025
it's fine. it works well. support is attentive, but can offer no fixes or solutions if you need tweaks or workarounds. i'm sure most of these unlimited variant option apps suffer from the same issues that make them more difficult to use... there is absolutely no reporting available for them - so if you need to see how many of a specific variant sold, you can't.
July 9, 2025
The options and operating rules aren't clear, so it's a matter of trial and error. Often, the options don't appear in the frontend. In this case, the structure must be deleted and redone. I asked for a fix for a product that offers different sizes and different yarns for each size, and even after the third request, the problem persists. Maybe we don't understand each other? Frustrating.
May 18, 2025
todo bien por un tiempo, hasta que, de un día para otro dejó de mostrarse en mi tienda
March 15, 2024
At first glance it's perfect, but in execution this app has two serious flaws. First, there's no built-in way to bulk export the order data gathered with Infinite Options. So unless you're painstakingly filling orders one at a time, fulfillment requires a second app. Second, at any time, the customer can remove a paid add-on from their cart, but the parent product will still display as ordered with the add-on. When it is that easy for customers to order products they haven't paid for, then I can't take this as a functioning app for selling things. There are "workarounds" for this second issue listed in support articles, but they do not work.
Nov. 21, 2023
Customer experience good. However, I am unable to successfully export orders with delineated (columns in excel or .csv) custom fields from option sets. Need for our fulfillment supplier. Please assist. I can be reached at [email protected] and 647-299-2827. For example Jersey Size (heading).
Feb. 7, 2023
The app is working as described. Unfortunately there is no support for multilingual sites with the official translation app of Shopify "Translate & Adapt".
March 9, 2022
This app helped me to create a customizable order form but it wasnt without its hardships. Its not as straightforward as I thought it would be and the final output doesnt really look good (at least for longer forms) unless you know what you are doing with CSS. In my case, it has caused me to hire them and pay an extra fee to get it right...And the 24/7 support is a farce! They simply accept emails 24/7 and get back to you whenever...who doesnt?!? Chat just sends them an email, it doesnt even connect you to someone...ugh...At this moment I am sitting here with an urgent issue and have no idea when I will hear from them...IF you arent an expert in programming/CSS/etc., expect headaches and longer than expected wait times for getting help.
Feb. 14, 2022
Please be able to operate in Japanese. Very confusing… Simple words are fine. I really want you to respond quickly.
Jan. 20, 2022
I'm not very computer techy and lack the patience to learn how to use the app properly. You have to be able to do coding. I was scared I would screw up my website beyond repair. It is way too complicated for me.
June 29, 2021
Hope you will add loading file option. When i was opening a personalization box for customer. I cant add a note box on there. Hope the app will be good
April 28, 2021
I loaded this app to help my client to tell me wich allergies they got with a text box. I am satisfied with this option but it will be relly nice to be able to display it on my collection page where they can click on ''add to cart''
Aug. 7, 2020
Love the ease of this app, but at least one or two times per week, we are getting orders coming through where the values selected (or the default values) are not coming through on the order. This has been happening now for 4-6 weeks. Support button in the app is not working either. If that bug is fixed, it would be 5 stars.
July 10, 2020
The app was working fine but now I cannot access it. I click on it and nothing happens. Hoping to have this resolved as soon as possible.
June 18, 2020
The app is solid and provides a lot of useful functions, but it has some limitations that we cannot work around for our business. The biggest example is the necessity to create a new product for every option that adds a cost. We have many artisinal items that are extremely customisable and exporting the data involves exporting a lot of unecessary SKUs that we will alter need to delete when all we need to do is increase the base value of the product variant. Also the conditional logic does not interact very well with the basic variants set up by Shopify. Finally, swatch sizes are small and there are very few options for managing how information is displayed. An accordion option would go an awfully long way to improve the user experience. These criticisms are purely from our perspective and we udnerstand the demands of our product range are severe. Overall it is a good application, but not the right fit for us.