All reviews

Rating Breakdown

  • 5
    90% (2,095 ratings)
  • 4
    6% (137 ratings)
  • 3
    2% (49 ratings)
  • 2
    1% (20 ratings)
  • 1
    2% (36 ratings)

Reviews with Text

  • 78% (1,812)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 7, 2024

Once I was able to reach someone, they were able to quickly resolve the issue with my listings.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 4, 2024

Great app and even better customer service

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 31, 2024

I have been using Infinite Options for years, I am very happy with the app. I have never had any bugs. The few times I reached out for support to customize or adapt the app, the support was great.

Using app

About 5 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Oct. 25, 2024

Stellar 5 star service every time! Thanks to Abby!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 24, 2024

I've reached out to customer service multiple times now for support and they are always very quick to respond and help me out just as fast. Thank you so much for making this work around and for all of your help installing and maintaining it!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2024

Great help and very fast

Store

Engravd

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 21, 2024

Easy to use, and they have an awesome support team to assist with any questions!

Using app

About 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2024

Great Service.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2024

Emily worked really fast on my request! I love this app! I've been using it for my other Shopify store for years! My customers get to leave the specific notes with ease! Thank you as always!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2024

Great app, and great customer service

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 2, 2024

Very fast service, love the app, amazing support. Thanks

Using app

About 1 year

Total reviews

13

Average rating

5.0

5 / 5 Share

Sept. 28, 2024

I had an issue and it was solved same day with easy instructions.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 27, 2024

always replied quickly when I had questions

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2024

Great app that easily allows to add more options to products. We use it based on product tags, which is easy to apply to multiple products that need to show the same group of options. They customer service is great. Emily helped us match the styling of the options with our theme so it looks seamless. Highly recommended app.

Store

Izakov

Using app

Almost 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 16, 2024

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2024

We needed assistance with a slightly more complicated set up and support was fast, thorough, friendly, and very helpful!

Store

My Store

Using app

7 days

5 / 5 Share

Sept. 10, 2024

Very slick app. It does everything we needed (most apps we tried were lacking), and set-up is very straightforward. Support via live chat was also very fast & helpful.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 2, 2024

Fixed everything for me! Awesome experience!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 31, 2024

I had some issues with my sets popping up on my actually listings. Emily reached out to me just to check in and I mentioned it to her. Within moments, she had my listings fixed and ready to go. She went above and beyond and even fixed some minor issues that I didn't notice. Great customer service and now my items are loading perfectly!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

The Infinite Product Options team are awesome! I recently changed to a paid theme on Shopify and I didn't realize that I also needed to update my apps. I tried to install the code snippet as their instructions indicated. However, my code didn't contain what they told me to look for. So I contact the Infinite Product Options team via their chat, and eventually email. Emily responded to my chat almost instantly and took care of the issue! They were able to install the code snippet and get my website back up and running!

Using app

5 months

Total reviews

2

Average rating

5.0