Infinite Product Options
Let customers specify product options on Shopify orders
Rating
4.7
feedback
2,175
chart
#278
All reviews
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Dec. 15, 2022
Very easy to install and setup. I did have some trouble with placement since I'm not using Shopify 2.0, but the customer service was really fast about helping me with that. I like this app a lot better than Bold Options, which I was using before. Bold Options was a pain to uninstall because it left snippets of code all throughout my website. And it was buggy. And more expensive. Highly recommend Infinite Options.
Dec. 12, 2022
I would recommend the app because of the add on feature. I would have appreciated a video that started with grouping in Shopify products. Still figuring it out put will keep it for now.
Dec. 12, 2022
Emmanuel was awesome and helped me set up my store! The app does what it needs to do - although it would be great if options were able to change without CSS
Dec. 9, 2022
Bad Customer Service... I have emailed three times npw across what is almost a 24 hour period and no one has come back to me, they clearly do not want me to use their app
Hi Ben, I sincerely apologize that you have not received the emails with updates from the engineering team and confirmation of the installation of the application. We will be sure to send another update to the email address to the contact email provided on your website. Annette (Director of Customer Success)
Dec. 5, 2022
With a small business based around customising, personalising and printing items to order I have lots and lots of product options for my customers! I chose Infinite Options to help me create an interface on my new website and I have been really happy. I got most of the way there myself with the help provided by the ShopPad website on adjusting the look and feel of my options on the product pages, and was then super happy to pay the very affordable sum for them to zhuzh it all up so that my design swatches and drop downs and text boxes are all laid out really nicely. Loving this app so far. Would love it even more if it incorporated the ability to set different price points for different options selected e.g. a large cushion size costs more than small etc. as right now I need to combine Infinite Options with native Shopify for products that need this.
Nov. 28, 2022
This app is incredible! I would give it 10 stars if I could. We offer a very wide variety of customizations in our gear, more than Shopify's variants can account for. Infinite Options allows us to offer our customers exactly what they want. The team at Infinite Options were very helpful in implementation as well as trouble shooting after we switched to a new Shopify theme. One other incredible perk is that Infinite Options can integrate with their app Mesa to give us a Google Sheets export of the orders with the color options the customer chose in order to speed up our production planning.
Nov. 4, 2022
Great app that does exactly what we need. I had a technical issue and Santiago resolved it completely in under 24 hours. Thank you!
Nov. 4, 2022
Superb app, been using a few years now, so simple and effective, plus the support team is very fast, massive props especially to Glecy!
Nov. 3, 2022
Excellent for personalised options on our site. Swapped from a different App and this one works a treat! Thank you.
Oct. 31, 2022
Equipo de 10, ayuda rapidísima a integrar en nuestra web. Muy contentos con Infinite Options. Me ayudaron en todo momento
Oct. 27, 2022
This app has been a game-changer for us. It is like they looked in my mind (yikes), saw what I needed for our website, and made it work! We have hundreds of products that use the app and it has been great from the start! I have to share...after some updates and who knows what we hit a blip. Shopify was great, as usual, but sent us on to Infinite Options for a definitive answer. After digging, scratching our heads, and digging deeper, I thought I figured it out and contacted Infinite Options. Annette helped me and jumped in and fixed what it was! The music to my ears was that I was right, I was giddy with having our site fixed AND being officially told I was RIGHT. She was great and definitely earned my Tech Support Hero Award. I could tell their company cares about helping us have successful businesses! Thanks again, IO!
April 8, 2025
UPDATE 4/8/2025: They have updated this app and it works great. I totally forgot to update this sooner! I am so sorry. They are fantastic. The app is a great idea however in real world it doe not function well. It constantly disconnects and stops adding products to the customers carts even though the products are clearly checked. We have had multiple talks with them and the issue keeps persisting. They will fix it and then it doesnt work again. We dont know whos fault it is or why this keeps happening but we are losing thousands a month because of this issue to include customer service complaints where the customer thought an item was supposed to arrive, If this issue gets fixed we will consider updating this review
HI DezLin Team, I am very sorry that you experienced a continued issue with bundled products. Our support team was able to assist with additional troubleshooting to resolve the issue. If you continue to experience any other issues with orders or update your theme, please notify our team immediately so we can help. (-Annette, Director of Customer Success)
Oct. 17, 2022
Very useful app and a perfect team helping with any issues or questions in extremely fast manner. Thank you for the great job!
Oct. 17, 2022
I only use this app for 2 of my products as shopify doesn't provide enough options. Works well, my one niggle is that it can take a few moments to load the options on the page which doesn't make for a completely a seamless experience. Overall easy to use, set up and their customer service is great.
Hello team! Thank you very much for taking the time to leave your honest feedback. We recommend that you follow the steps in this document to remove the slight delay before the options display: https://docs.theshoppad.com/article/109-decrease-infinite-options-load-time or reach out to our support team ([email protected]) and we will be happy to help add the code through a collaborator's request. -Annette (Director of Customer Success)
Oct. 14, 2022
This application is really AMAZING. I swear! This application has solved my problems and it has improved my online store! The advisors are very helpful and responsive! Joan answered my questions qualitatively and quickly! He provided me with the help I needed. I am loving my experience with Infinite Options no cap! I will definitely continue to use this application, it is worth it! Thanks to my friend Ricky for recommending it to me. Best regards!!
Oct. 13, 2022
Una aplicacion simple y sin vueltas que cumple su función. El equipo de soporte es excelente, me han ayudado en todas las consultas que realice de forma muy rapida. Recomiendo
Oct. 12, 2022
Die App ist prima und funktioniert problemlos. Der Einrichtungsservice hat alles zügig eingerichtet. Zum Anlegen der einzelnen Optionen muss man sich ein wenig konzentrieren, aber wenn man die Logik einmal begriffen hat, kann man das ganze Spektrum der App problemlos nutzen.
Oct. 12, 2022
Amazing customer service when I needed some help changing my gift wrap option. A great easy to use app, love it!
Oct. 11, 2022
I used this app to help me create more variant for my product. Customer service is excellent. I reached out to them a lot to get started and I was amazed by the efficiency of their support team. I gave a 4 stars because the app si well developed but still misses some options in order to meet my needs such as the possibility to associate different prices and images to the options sets. Otherwise it's a really good app!!!
Oct. 10, 2022
The app is great! It allows us to offer customization on our products that would otherwise be very difficult. There probably is no good way around this with any app, but I wish the payload weren't quite as heavy. However, it does a great job and offers a great chance for people to customize their products.