All reviews

Rating Breakdown

  • 5
    90% (1,967 ratings)
  • 4
    6% (124 ratings)
  • 3
    2% (37 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (33 ratings)

Reviews with Text

  • 84% (1,829)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 20, 2022

Installed this app as our previous upselling app was very expensive, and this app seamed to suit our needs more. The team behind this app were very friendly and offered incredible support in getting the look of the product form exactly how we wanted it. I also had a very specific need in WHEN the form appeared (regarding customer tags etc). They were super helpful and I'd recommend this app to anyone!

Using app

7 days

Total reviews

9

Average rating

5.0

4 / 5 Share

July 19, 2022

It takes a little getting used to when you want to set up some of the options but it works great and their customer support is fast and efficient.

Using app

Over 4 years

Total reviews

3

Average rating

4.7

5 / 5 Share

July 13, 2022

Install was easy. The support team is next level. They went above expectations in every way. App does what I need it to do.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2022

Provides our store with the ability to collect the extra details we need from customers, and customer service is always speedy and excellent, thank you!

Using app

Over 1 year

Total reviews

9

Average rating

4.9

5 / 5 Share

July 12, 2022

Although I am missing the possibility to directly price an option - I am super happy with this app. And damn how good is there support? I was requesting some custom CSS adaptions and baam.. within one hour everything was perfectly setup directly in my shop!

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

July 10, 2022

I've been using this app for quite a while and absolutely love it, but when I upgraded to a 2.0 theme, I couldn't figure out how to get it to work again. I reached out to the Infinite Options customer support and I am absolutely blown away. Super fast, super friendly, and beyond helpful. They got it working again for me in no time.

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2022

This is a must-have app for anyone selling bespoke products or anything that requires a lot of options and custom variants. App is very easy to use, and they have an outstanding support team to help resolve any issues very quickly. I am very impressed. Highly recommended.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 10, 2022

I cannot speak highly enough of not only this app but the support you get with it. Glecy (have to shout out personally to him) is absolutely outstanding and has gone above and beyond numerous times to help me. I have a huge amount of apps powering my Shopify store and none, absolutely none, have offered the incredible level of knowledge and prompt support that Infinite Options has. Glecy, you are the man and I am very appreciative of your help. Even when he's just noticed something on my site (that I haven't even ask for help with) he will offer to tweak it while he's providing assistance, that's going out of your way for customers. Keep up the outstanding work! From Bec

Using app

10 months

Total reviews

8

Average rating

5.0

5 / 5 Share

July 8, 2022

The app works and it is very useful. I am impressed with the app, but I am more impressed with the support. They solved several problems quickly and cheerfully. It's better than wasting money on a page builder.

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2022

SO helpful, so useless and great customer service. It's been a lifechanger for my many personalised products and works seamlessly. Thank you!

Using app

Over 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 6, 2022

I own a pet ID tag business, so I use this app to allow customers to enter their dog's engraving information. It was such an easy to use app and whenever I have any problems, their support team always responds and resolves the matter very quickly. Highly recommend!

Using app

About 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 1, 2022

We've been using Infinite Options app for 10 months now and have had no issues with it at all. It does exactly what we need it to and we've found it to be very easy to work with. The support is superb, very responsive and extremely helpful. Would highly recommend!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2022

Service AND app are great! Thank you! This is the BEST app for custom fields. It works with Shopify inventory and doesn't create extra items and hassle. Highly recommend!

Store

Sail PC

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

June 29, 2022

Amazing customer service, super helpful, and even offered to change extra things that I didn’t even ask for. love this app

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 29, 2022

So easy to use, looks great in my shop, and the support was AMAZING and QUICK when I needed help. 100% recommend!

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

June 28, 2022

Great app, very intuitive design! Very friendly and responsive customer support and developer team.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 28, 2022

This app was exactly what I needed to allow customers to submit their personalisation details for their order. Support team is great - fast responses and they went above and beyond to fix my issues. Highly recommended

Using app

Almost 5 years

Total reviews

7

Average rating

5.0

5 / 5 Share

June 21, 2022

I really think it's an amazing app, very complete and easy to use !! And the support team always very helpful.

Using app

About 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

June 15, 2022

Brilliant app that allows you to add literally infinite number of options to your listings. However; one point it falls down on for me and where it loses a star rating is that it doesn't allow you to set varying prices or SKUs for all of the different options in an option set. If this feature could be added, it would be absolutely perfect.

Using app

18 days

Total reviews

2

Average rating

4.5

5 / 5 Share

June 14, 2022

Amazing app. We have used this for at least 18 months to customise our store and it works well everytime. Recently we changed our theme and needed to update the style of the options (as they did not match). We contacted ShopPad for help and received a reply quickly. They were happy to help. I am very grateful for the support they provide and would really recommend this app. The features are great and the amazing customer support is a bonus.

Using app

About 3 years

Total reviews

1

Average rating

5.0