Infinite Product Options

I needed assistance with some customisations to match the current swatches in our store and the team were super helpful, quick to respond and really clear in their comms. Our theme is not live yet so this review relates specifically to customer assistance and customisation requests :)

Highly recommend this to anyone who needs to add personalization to the listings. I had a couple questions and customer service got back soooo quickly and resolved all my issues without a hitch.

This app allows me the ability to add all the options I need for a business that is based off custom work. Incredibly user friendly, with step by step instructions and videos. And in the chance that you need help with something, the live chat feature is amazing with super fast customer support! Jordin S with customer support was able to resolve my issue with something I had been stuck with in a quick, efficient manner! Thanks again!

Great team, great flexible support and extremely responsive to our needs. Would recommend!

Best app and great support.

We had a slight bug issue and the team was super prompt and helpful in resolving the bug, despite the time difference. Appreciate the speediness! Awesome work!

These guys always respond and resolve quickly to request for help. Much appreciated thank you!

This app is a must have for stores selling products with a variety of options. Our custom products would not be possible without this app & the support team has been very quick to respond with all of our needs. Highly Recommend!

Had questions about formatting and not only did they answer those questions, but they made all of the changes for me!

Emily helped me with a problem, turns out it was simple fix. Sent me a screen shot of what she did to fix it so I could do that for the rest of my option sets. Easy peasy...

Infinite Options allows us to sell custom products with endless options. On top of it being a great app, the customer support is excellent. I had a question and I was helped very quickly and had my question answered along with recommendations to improve a product option.

I have had this app for a while and have had several other similar apps in the past...this one allows you to organize more simply by putting a tag on the option to align it with the product instead of marking products with the different options ( very time consuming and confusing) if you have a lot of items or tags. I am overhauling my store and really needed this to function well and ABBY AND DANIEL W have really stepped up to help! I'm all set up! Thanks Infinite Options!

The app works great and customer service is top notch. Daniel helps us every time we have a request.

this works like a charm, super highly recommended! do not hestitate!, service is great!! i've asked for a modification, it was solved within a couple of hours!!!

Amazing app and team. Anytime we need something adjusted they are there to help and respond fairly quickly. Thank you for helping get the options and swatches looking really slick we love it!

Great customer service! App was easy to install and is working great and they were very helpful with some custom styling.

Great app for adding customized variants to your products in Shopify! I needed a field for customers to add their personalization requests for customized backpacks and jackets. I had the customers adding the info to the 'Notes' section at checkout, but they kept forgetting. With Infinite Options, I was able to add the personalization field to the individual product page for those specific items. Also, their customer service is outstanding! I purchased a 3rd party Shopify theme and couldn't figure out how to add the necessary code to my theme to complete the Infinite Options install. I emailed customer service and they requested collaborator access then added it to my theme for free in less than 12 hours! I was shocked and so grateful! Would definitely recommend!

Daniel was so helpful with helping me set up monogram options for products on my online store. He also helped me with loading infinite options onto my theme on Shopify. He was very responsive and answered all my questions!

Fantastic app with great pricing. With Infinite Options I am able to add custom sections to my products. For example, I sell handmade dog apparel so I can ask a client to provide their pup's measurements and weight. I can also ask them if they want a harness opening and also add an additional add-on price. Other options available too like color swatches. I needed some adjustments made and Emily from their customer service was great! She took care of my style preference within a day. Thanks EMILY!! Today 8/23/23 I worked with Jordin S. He assisted with changing the look of my color swatches and adding the titles to each swatch when hovered over. He was prompt, efficient, polite and got the job done! So far everyone from this company is fantastic. I cannot say enough good things. Thanks Jordin S.!!

Really helpful app and great customer service. I needed help after upgrading to a new shopify theme and Abby had everything up and working again in just a few hours. Thanks Abby!