All reviews

Rating Breakdown

  • 5
    90% (1,963 ratings)
  • 4
    6% (124 ratings)
  • 3
    2% (37 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (33 ratings)

Reviews with Text

  • 84% (1,825)
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5 / 5 Share

March 29, 2021

Great little app. There was an issue working on mobile with my Shopify theme and the team was quick to respond and fixed it quickly.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 27, 2021

Great app, and even better customer service. If you have a custom request they are on it and can fix your issue within the hour. Thanks Melannie for a great experience.

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 25, 2021

These guys are super responsive and helpful. Really appreciate the great customer service. We've been using the app for years - no complaints yet.

Store

Aviator

Using app

About 2 years

Total reviews

10

Average rating

5.0

5 / 5 Share

March 25, 2021

Always a great customer service experience with them! They are always very attentive! I love their live chat feature because they always respond instantly.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

March 24, 2021

Fantastic App and very fast problem-solving support! Very easy to set it up. Thanks so much for all the help!

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 24, 2021

Great App and awesome support! Mandy and Santiago are very nice and professional as well. Reliable on the field.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 24, 2021

Been working with the team for half a year and they are always so supportive and helpful!! Always so helpful to solve my problems. Highly recommended.

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 23, 2021

Very good app and support. Perfect for my use :) Of all options of apps i was looking for this one is the best!

Using app

4 months

Total reviews

18

Average rating

4.9

5 / 5 Share

March 19, 2021

I've been using this app for a year now and it has been flawless! I had an issue that turned out to be unrelated to the app, but they were really nice to help me figure it out and my problem was solved. The tech support person, Matt V, was easy to work with, friendly, and also really funny. It was a great interaction overall and it made my day to have this fixed! Thank you, Infinite Options! We appreciate you!

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 18, 2021

I love using Infinite Options for my personalized products, it's very easy to use and the customer service and technical support is excellent. Always ready to assist. I would definitely recommend Infinite Options.

Using app

Over 5 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 18, 2021

EXCELLENT CUSTOMER SUPPORT (shoutout to Jordin for being our lifesaver multiple times)! They not only helped with installation when we had problems, but also did custom changes when we needed a few workarounds to suit our specific product field needs. There are some limitations that, depending on what you're looking for, might not be in your favor. Overall, a pleasant app that does the job great and a wonderful team behind it!

Using app

9 days

Total reviews

3

Average rating

3.7

5 / 5 Share

March 15, 2021

App works fantastic, and the company is quick and diligent with their responses. Mandy from their customer service center was blazing fast at resolving a small issue that I encountered. 5 stars!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2021

Not only does the app work wonderfully for our needs, but the customer service is fantastic! Response times are so quick and turn-around times for support are amazing! Abby S. was a fantastic person to work with. Thank you for a great product and a great customer experience.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2021

So far so good with this app! Tech support is great and the app is MUCH more intuitive and easier to manage than others out there. Look forward to continuing use this long in to the future

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2021

Really great app and a depth of options and conditional logic. When we needed help with some styling, support responded instantly and fixed the issues. Could not recommend these guys enough.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2021

Excellent app that makes changing options across many products a breeze. Fantastic customer service!

Using app

About 1 month

Total reviews

9

Average rating

5.0

5 / 5 Share

March 8, 2021

Absolutely love this app! So easy and efficient and have been using it since I began my shopify account. Communication is prompt and so lovely to work with. Thanks Romar & Mandy

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2021

I used this app to be able to have a custom dropdown box with multiple fields and hundreds of options on our listings. This was not possible on shopify as standard. This app blew me out of the water. Very easy to learn to use and even has a nicer interface on the product page compared to similar apps competitors. Also, you can set one 'option' to cover multiple pages. This feature has saved us so much time! I did try out another app alongside this one, The most popular free app to give you the same options.(if you found this app, you most likely found that one also) The other app was full of problems and couldn't do what I needed in the back end. I contacted both the ShopPad support and the free app support during my research phase. Free app support: we can't do anything to help you, here click this link to pay a developer to look into this for you for a fee to create custom code. ShopPad support: The problem was 'X' 'Y' and 'Z', here is how to resolve it, here are screenshots of the part you need to change. Let us know if you need more help. I actually made a mistake with my settings and the ShopPad support let me know before I even realized it was a problem. I also use Mesa from ShopPad to import the infinite Options data into a google sheet as soon as I receive an order. These apps work a charm. If you take your business serious at all, invest your time and money into ShopPad apps, their customer support is by far the best support I have ever received and the apps are very reliable. In this world, you really do get what you pay for. Any money you save with the free option you will repay with stress. I've looked through every related app on the store and this is the best for function and support.

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 5, 2021

A really good customer service, Fast and accurate response. Plus really good features and helps me a lot in my POD store

Using app

About 2 months

Total reviews

3

Average rating

3.7

5 / 5 Share

March 4, 2021

Really good staff. When you hace any problem with the integration of the app in your theme they help you allways!

Using app

About 2 months

Total reviews

6

Average rating

5.0