Infinite Product Options
All reviews
This app makes it possible for us to customize our store exactly how we want it. The team has been extremely responsive to all our requests. One quick email and they respond right away with a solution. Definitely recommend!
Used this app for way too long unfortunately and overpaid for its VERY basic features that don't even work properly often times. There's no live chat support and the limited support you get via email is very uncooperative. If something is not working, they'll just say that's the way it is and that nothing can be done about it. I have emailed them several times about simple requests (that other apps have done for me today in one day) but they just don't care enough to give adequate answers or resolve any problems. What made me decide that I'm done with this app is their representative Jordin who rudely asked me to disable their app even though there are other workarounds to the presented problem and a much better way to relay this message. But it was evident that he just couldn't care less so he game me a lazy and rude response. Deleted and I wish I had never paid a penny for this mediocre app.
Hello Team Sensei Touch, I am very sorry that you had a negative experience with our app especially after having it installed for over a year. It is never our intention to provide short or unhelpful support and I apologize that we did not provide a more thorough explanation of why two applications were not compatible and the steps required from both developers to ensure they would work together. We will certainly take this feedback into consideration. - Annette (Director of Customer Success)
The app is working as described. Unfortunately there is no support for multilingual sites with the official translation app of Shopify "Translate & Adapt".
We have a unique way of using Shopify and options are a must for us. I hadn't looked into Shopify sooner (we've been online for over 20 years) because I felt they could not make a form for our customers to use during the ordering process. Once I found Infinite Options, we moved our entire system over to Shopify and it has worked beautifully. We do custom, so options are very important. I've been using Infinite Options for about a month now and am very pleased. Linda Lawson owner of QuiltMyShirts.com
Great support! Emily was so helpful and communicative. She was able to add in some custom coding and offer workarounds for some of the issues I was having for my particular situation. Using this app has completely eliminated the need for a separate gift tag on my site that was causing confusion for customers wanting to send items as a gift. It even allows me to add a rush fee for customers needing same-day custom gifting, which has been a life-saver! I highly recommend using this app!
Super easy to set up and configure! Integrates seamlessly with our Store. Very helpful app for customized product options.
Extremely helpful and readily available customer service. Always have had quick responses to questions we've had. Option sets are answering the needs we had for our site perfectly. Would recommend this app!
Great app that allows for flexibility. Support is always ready to help out and were able to resolve issues right away.
A must have for stores that have products that specialize in adding custom options. Our online store adds personalization to products and Infinite Options exceeded my expectations. The help documentation is also well maintained and easy to follow. Thanks ShopPad, you all did a great job with this App, well worth the monthly cost.
Hi there, I was told about this app and that it could be a possible solution to what I’m looking to do with my products. I need verbal guidance how to set this up. Can anyone contact me to see if this app is what I need. Thank you so much 760 801-9010 I could really use the support :)
Super helpful people in setting this up in a new theme. Works great for our needs. Highly recommend.
I am new to Infinite options and I am very impressed with this app and how easy the setup was having a 2.0 theme. I needed a couple of minor customizations to fit my website scheme and customer service was there to assist immediately. Their service was impeccable and quickly fixed my issue. I highly recommend this app and look forward to utilizing the multitude of options it has to offer to enhance my site.
Such a useful app for our store and awesome service! Answered my questions quickly and in complete detail. Highly recommend
The sky is the limit. One of the best way to create options. Support theme is very fast and practical. Problems solved before you know it.
I mostly use the app for product page add on/bundles. This app is great and meets my needs. I reached out to support for help with styling and they quickly made the app blend in seamlessly with my theme. I would recommend this app to anyone!
Amazing support! We upgraded to a 2.0 theme and the format of the swatch options was a bit off. I submitted a support request, and within a few minutes, our options were displaying exactly as I had hoped. We've used this app for years and it works perfectly for us. Thanks!
So far, we have had a good experience with Infinite Options. I've recently needed to make some changes to how some things were displayed to customers in their cart, and when I reached out to support I got a really quick response and a quick solution, which I really appreciate. As far as the app goes, it allows us to customize products and we haven't experienced much, if any issues at this time!
Excellent support. We've been using IO for years. This is one of the few core apps I recommend to everyone.
Great app, even better support!! Very impressed with the team. Tons of functionality and support was super fast and great.
App works great and is easy to use. Requires a bit of styling but didn't have any issues as their fantastic support team helped me every step of the way. Thanks again team!
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