All reviews

Rating Breakdown

  • 5
    90% (1,964 ratings)
  • 4
    6% (125 ratings)
  • 3
    2% (37 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (33 ratings)

Reviews with Text

  • 84% (1,826)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 10, 2020

Please reply in my inquiry about the checked required field that is not working on my custom fields.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2020

I added this app as I needed a way to configure text fields for product customizations. I used their express installation service to integrate the app in my shop as I didn't care to take the time to learn how to do it myself, and received excellent support from their staff when I needed a styling adjustment done. I had previously tried out a few other apps for this functionality and didn't like them for various reasons; Infinite Options feels like a natural part of my theme and is very easy to configure the options you'd like.

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 3, 2020

The level of support team is perfect. they respond me within one hour. If they would have picture options, movie options, style templates, and checkboxes with picture, the level of product will be perfect.

Using app

6 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 3, 2020

Great app. Anh helped me with the installation and maked the app fit perfectly my theme. It is simple to use, relatively advanced, and fast to install.

Using app

2 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 2, 2020

Support is outstanding and helped us through various issues and question we had. Even went beyond our expectations, as they made changes to the app which makes it validate with IE. Thank you Anh, and the rest of the team for this.

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2020

Awesome Support. We have been using this app for many months. The support has been very friendly and fast each time assistance is required. It works without any flaws. The Conditional Logic for Bundles is a great feature giving this app an extra boost of Brains. Hope to see more additional features soon.

Using app

6 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 26, 2020

Extremely awesome customer service! They go above and beyond to make sure their customers are satisfied. The most impressive quality is they respond quickly to issues and questions, I was stunned to receive an answer to my question on Thanksgiving Day, as well as a resolution to my problem. THANK YOU SO MUCH! I highly recommend this app!

Using app

About 5 hours

Total reviews

6

Average rating

4.8

5 / 5 Share

Nov. 26, 2020

This app help me so much with my pastry shop, I can add many options (size, pick up date,...) for my cakes and it is very easy to use for my customers when they make their orders. I also add some questions to program how to print with Printer order and, and they were super helpful. They set up my templates really fast. I am so satisfied with this app!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2020

What a great App. Very easy to set up and use and some great integrations as well Support team was very quick and clear in the very minor bits of help I needed Very happy

Using app

17 days

Total reviews

7

Average rating

4.9

5 / 5 Share

Nov. 25, 2020

App works great, easy to install and use and customer service is impeccable and super quick! Highly recommend!

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2020

Ahn was able to help me with some integration issues with the app quickly and effectively! So far, this app is working wonderfully for our needs.

Using app

About 8 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 24, 2020

Just installed the app and needed some help. Customer support was on the ball and helped me quickly. To me, that's the most important thing with Shopify apps. Good support is everything.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2020

This app is wonderful and crucial to my business. Mandy is so helpful and is able to be reached very quickly.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 23, 2020

Easy to use overall. I was able to create color swatches by watching and reading the tutorials. I had some issues with css code when I wanted to add text with hover to the color swatches. I contacted the team and Matt responded and helped me solving the problem quickly. He also recommended another app when I inquired about some other needs.

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 23, 2020

Holy cow, lightning fast chat response with an actual human! Excellent support! Great job, keep on killing it!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2020

They answer really fast to emails and try to help the best way they can. They offer a bunch of different ways to fix small issues, and really, they are super nice!!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2020

I've been super happy with how flexible Infinite Options is, and it's quite user friendly too. But I've been REALLY happy with the support - when I have a question they get right on it and go above and beyond to make things perfect.

Using app

15 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 19, 2020

This app has been fantastic in creating custom options for texts and "upgrade" options to products, that I would not have been able to do otherwise. Customers support has been topnotch and very knowledgable.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2020

I've worked with multiple members of the team now for some customization options we needed for our theme and they were all very quick to respond and flawlessly completed the updates we needed! This app is an AMAZING addition to our store, as we have a couple of fully customizable options with a variety of options. Being able to create custom swatches was also an amazing bonus for our products!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2020

Absolutely the best app for upsell on product page! Customers love to check more additional items / upgrades to their cart.

Using app

Over 1 year

Total reviews

5

Average rating

4.2