All reviews

Rating Breakdown

  • 5
    90% (2,097 ratings)
  • 4
    6% (137 ratings)
  • 3
    2% (49 ratings)
  • 2
    1% (20 ratings)
  • 1
    2% (36 ratings)

Reviews with Text

  • 77% (1,812)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 13, 2020

Absolutely wonderful. Mandy helped me and was beyond helpful. Best ever!!! Thank you so much!! Completely worth the money spent!

Using app

About 15 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2020

This app has been such a huge help to my store! And I can't say enough about the support team! They were so amazing! This is one app that is a definite keeper!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2020

Infinite Options has been easy to work with. There is some setup but they have a great support team. Lots of functionality. Definitely a keeper!

Using app

2 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 11, 2020

I use this app for many things: gift wrapping option, bundle products, special notes/tags on special products. Don't let the simple user interface fool you--this is a very sophisticated system. Before using for my bundles, I literally checked every bundle app out there. By far, this is the best one out there. It let's me configure very easily and also allows for discount codes to be applied. Also: the customer support is extremely responsive and helpful. In addition to actual thoughtful explanations to my inquiries (vs. template responses), they troubleshoot by fixing my liquid files directly. I have multiple shopify stores and use dozens of apps for each--this is my favorite.

Using app

About 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 11, 2020

I have used the app to capture additional fields that I could not otherwise capture through shopify. It has been very helpful as has the customer service. I am still working through integrating some reporting between this captured data and shopify captured data. If I can do that it will be a home run.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 11, 2020

New user! Excellent customer service. They helped me solve a problem I couldn't figure out! Thank you so much!

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2020

Good and simple we use it for gift product and it works well. We had an issue, so we contact them, and they've fixed it quickly

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2020

I downloaded this app so I could provide a drop down menu for my customers. I’m not the best with technology, so I struggled to get it added to my site. I contacted customer service and ABBY S saved the day! It’s SO NICE communicating with an actually human being vs an automated response. Top notch customer service is a HUGE plus on top of the app doing exactly what I needed it for!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2020

Infinite Options customers service fixed immediately our request to re positioning our variant drop-down first before item option 1 & item option 2. good job! rekcosmetics.com

Using app

2 months

Total reviews

7

Average rating

3.3

4 / 5 Share

Feb. 6, 2020

I used this app to help me organize meal options on my website. The conditional logic feature helped organize, and the team made personalized code so it would look more aesthetic on my product page. I only wish I could have more flexibility with choosing how the options showed. But overall, the whole team at infinite options is amazing. They respond quickly, are attentive to your questions and needs, and really do try their best. 5/5 service!

Using app

About 2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 5, 2020

Very fast and helpful response from the support team. Just setting it up on my shop now, it looks great so far!

Using app

About 7 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2020

Great app, great customer service and support. Would recommend. We updated our theme and the support to update the app inline was brilliant.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2020

I use the app to create options for our customers. I am satisfied with the application, and I really appreciate the customer service who helped me instantly to customize the look at our webshop. :)

Store

Pippadu

Using app

2 months

Total reviews

20

Average rating

4.9

5 / 5 Share

Feb. 3, 2020

Mandy and the support staff were all over my issue and fixed it within minutes. Amazing service and support of their product! A+

Using app

37 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2021

Infinite Options has done it again! Quickly and efficiency is one of their best assets! I need to make our packing slips list all of the infinite options that were selected during check-out. BOOM! Sent an email and they sent me the snippet code with instructions to attach it to Shopify's shipping settings. Got this done all in less than 24 hours. I will continue to use Infinite Options once we launch our new website in 2022! Thank you Daniel and team!

Using app

Over 2 years

Total reviews

10

Average rating

3.7

5 / 5 Share

Jan. 30, 2020

Great app and customer service! It is very easy to use and when an issue came up i reached out and got help immediately.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 30, 2020

The support on this app is amazing. Super quick, very efficient and they will do the coding for you. Sorted out our issues straight away. Thanks so much! Would highly recommend.

Store

AMWRAP

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 29, 2020

great app very useful makes listing products easier with attribs and very fast customer service.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2020

I installed this app today to add options and more variants to my products. I needed some quick styling help; the developer responded super quickly and did everything perfectly in a few minutes. I'm very pleased with the app and the service!

Using app

44 minutes

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 22, 2020

The app itself and Support is great! Responsive and professional. Looking forward to check other apps from ShopPad.

Using app

2 months

Total reviews

2

Average rating

5.0