All reviews

Rating Breakdown

  • 5
    90% (2,097 ratings)
  • 4
    6% (137 ratings)
  • 3
    2% (49 ratings)
  • 2
    1% (20 ratings)
  • 1
    2% (36 ratings)

Reviews with Text

  • 77% (1,812)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 9, 2019

I love this app as all my products have various colour options and personalisation. It is easy to use and has a great support team. I had to contact the support team as I hadn’t added the code correctly and they quickly sorted it out for me.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2019

Brilliant app, that allows my business to run perfectly. Always flawless fast ongoing support if needed too!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 8, 2019

This is a great app for offering options on your products. Their customer service is wonderful too. I needed help with styling and they emailed me the CSS code I needed within 24 hours. I would recommend this app.

Using app

10 months

Total reviews

8

Average rating

5.0

5 / 5 Share

April 8, 2019

This app is the answer to my issues!! After Alan helped me to understand some things it's easy to use! Am able to add on several add on items to our tshirts with no problem! :) Thank you so much!!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2019

Love it. Even I could figure this out and that's saying a lot. Thanks for making this app so simple. I even purchased another app and uninstalled it since this one was so user friendly.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

April 5, 2019

I'm using this app to have a text field on my product page. It works perfectly! Alan from the support team made sure it fit my theme perfectly! It's exactly what I needed!

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 5, 2019

Great customer service so fast and easy to follow Thanks, Love the app options too will be looking to add more soon

Using app

About 16 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

April 4, 2019

Really easy to use app. Support was instant and fixed my issues straight away. Would definitely recommend to anyone.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

2 / 5 Share

April 4, 2019

Infinite Option was easy to install but lacks a logic program causing customer frustration,more work

Using app

4 months

Total reviews

4

Average rating

3.3

4 / 5 Share

April 4, 2019

Great app at allowing multi options. We use it to allow for personalised products, fits in well with the theme. Lost a star as sometimes the information doesn’t pull through and we have to contact the customer, which isn’t the best. Easy enough to install though, and we can do other work around if needed. Thanks from Mad Eye Gifts Team.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Hi Team, ​ ​Thank you so much for being a member of the ShopPad family for so many years! To resolve the issue with your slight delay before your options display on your product page, we recommend you add this snippet of code: https://docs.theshoppad.com/article/109-decrease-infinite-options-load-time. It will help prioritize Infinite Options as one of the first apps that load on your page. To resolve the issue with not always receiving customer selections, we recommend that you disable any quick buy buttons on products that use Infinite Options, these buttons will bypass the product page and any customization fields so the product is added directly to cart. Please let us know if you have any additional questions or if you would like our help adding the code for faster loading and we will be happy to help! Team ShopPad

5 / 5 Share

April 4, 2019

The service is unreal! I couldn't solve something, so they spent the time developing a solution to work for my site. Highly recommended.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2019

This app is great, but the customer service is even better! I've had a couple issues and the infinite Option team solved both of them within hours of submitting my issues. I'm more than satisfied with this amazing app.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 3, 2019

The app really helped me creating custom options for my products. Once I had special requirements I asked the support and swiftly they implemented the changes and helped me out. A big thank you especially to Mandy ;-)

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

April 2, 2019

I use this app to help me with my products when customizing options for purchase (such as monograms, motifs, and thread colors, etc). Each time I have reached out for help or guidance when using Infinite Options - the staff have been quick to respond and gone out of their way to help with providing direction or assistance. Ahn was so helpful in getting some code tweaked for a few of the customizations I need on my website; with clear directions and easy to follow steps. VERY HELPFUL!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 1, 2019

This app doesn't work with my theme, the technical code made some changes to the code and now it works perfectly fine! Highly recommended.

Using app

5 days

Total reviews

8

Average rating

3.5

5 / 5 Share

April 1, 2019

Amazing app that does exactly what I wanted. Thank goodness some things are still free! Great dev team is always around to help get it working just the way I wanted. Special thanks to Alan!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2019

I love the ease-of-use of this app! Easy to work with, easy to modify, looks nice as well and fits in with our aesthetic.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2019

I got this app on suggestion from the Shopify Tech Support. This is exactly what I was looking for. I have multiple options with multiple variations and Shopify is limited. The staff at Infinite Options assisted with the install when I had trouble. I ran into a glitch with the option bar not lining up with the other items on my store. The people at Infinite Options quickly replied and made the necessary modifications (plus some extras) that make my store run well. Thank you Infinite Options!

Using app

17 days

Total reviews

2

Average rating

3.5

5 / 5 Share

April 1, 2019

Worked perfectly well and the team helped out a heap when I had trouble installing. On the front end, it looks exactly as we wanted.

Using app

13 days

Total reviews

6

Average rating

5.0

4 / 5 Share

March 31, 2019

Thank you for the app, it works very well, but, we can not modify the spacing between 2 lines of options that we find too close :(

Using app

About 1 hour

Total reviews

5

Average rating

4.8