All reviews

Rating Breakdown

  • 5
    90% (2,097 ratings)
  • 4
    6% (137 ratings)
  • 3
    2% (49 ratings)
  • 2
    1% (20 ratings)
  • 1
    2% (36 ratings)

Reviews with Text

  • 77% (1,812)
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5 / 5 Share

Jan. 28, 2019

The app is the lifeblood of my store! Without the ability for all of my options, my company would fail. I cant thank you guys enough! Keep up the great work!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 25, 2019

Really useful and easy-to-use app.I am happy with the results and I higly recommend it. Thank you

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 24, 2019

Wonderful help from Anh! They communicated fast and were effective in creating a code for me to align my variant button with the others.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2019

Absolutely BLOWN AWAY with the level of service from these guys. I sent a question asking how to customize something and they just went in and did it for me for free. App is great as well. Very simple and easy to use. Highly recommended!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2019

This app cleanly and simply solved a problem we had when setting up our site. Because we don't grind all of our coffee to order, we were unable to use Shopify's default "product variants" feature to set up our various ground coffee options. Infinite Options was easy to set up and integrated cleanly with our chosen theme. And to go even further...they were kind enough to help us customize the default packing list code so that our customers' chosen style of ground coffee (or selection of whole bean) shows up on the printed packing slip, making it easier for our order fulfillers to ensure they pack up the right coffee...every single time!

Using app

2 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 22, 2019

We use this app daily and it helps so much with our customers. We recently changed to a new theme and needed help with a setup / change over. Anh helped us and was so quick and efficient. A true customer service expert. Thanks so much!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 22, 2019

Our business needed to provide customers a way to personalize their products and bundle them together, and this product fills that need! Support got us up and running the same day we installed the (free) app. Getting free support for a free app is pretty amazing.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 21, 2019

Extremely helpful and patient support. Loved being able to add so many options to customize my online store.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2020

Update: I have been using this app for over a year and chose to upgrade to the paid version with the conditional logic to help avoid confusion with options on my items and hiding text input fields unless personalization was chosen. I couldn't be happier. It keeps getting better and the support is amazing with a styling issue I was having (possibly related to my theme) that was the only reason I was a tiny bit dissatisfied at any time with this app. Matt with Support was able to help me fix the problem and make the options appear just how I'd like them to look. Overall, this is my FAVORITE and by far the most useful app for my Shop! I really like the flexibility that this app provides with some of my more frequently used variants. It allows me to change them in one location rather than on each item individually.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 20, 2019

It's working just great, I love the ability to have one dropdown apply to all of the products I need it for!

Using app

24 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 18, 2019

I am using this app to personalize some of my products. The customer service is excellent!!!!!!!!!!!!!!!!! Love these guys. Thank you Mandy!

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 18, 2019

I used this app to add a personalisation option to one of my products - the online tutorials were very helpful! I had a bit of trouble at the beginning and when I got in touch some replied straight away and was really helpful and efficient! Would definitely recommenced!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2019

Excellent customer service! App is great to add many options to your store. Highly recommended to all!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2019

Great customer support!! I really liked chat option. I've got help to fix my problem right away. Thank you!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 17, 2019

This app makes it so much easier to sell made to order items - plus it displays great on my store. If there was a way to add pricing to the options I would completely remove all my Shopify variations because this is so much simpler to manage.

Using app

1 day

Total reviews

12

Average rating

5.0

5 / 5 Share

Jan. 16, 2019

LIFESAVER!! Infinite Options saved the day for our online store with shopify. In our business, we have many options for the sizes of our products and the shopify variant feature just would not let us offer them to our customers. With Infinite Options we were finally able to offer our customers the many sizes we have, effectively making our store usable again. We are also using it to collect other information we really need that we were using the shopping cart notes feature previously to collect. This is much better and even allows us to prevent orders from going through without giving us all the information we need. I can't thank you guys enough for saving our store. We also greatly appreciated the wonderful communication and speed with their customer service who made sure we were up and running swiftly. IT REALLY WORKS

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2019

I offer a number of personalised products online and this app works perfectly in providing a space where customers can input exactly what they would like. Very HAPPY!

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 16, 2019

Really great functionality. We are able to have customers communicate their special orders to us. Thank you for this app!

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 15, 2019

Great. Worked like a charm. Liked the chat option and the agent helped me. I will be able to use this

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 14, 2019

It works great! It's the best for having a "kit" where theres multiple choices. I use the checkbox option. NICE!

Using app

About 3 hours

Total reviews

3

Average rating

5.0