All reviews

Rating Breakdown

  • 5
    90% (2,097 ratings)
  • 4
    6% (137 ratings)
  • 3
    2% (49 ratings)
  • 2
    1% (20 ratings)
  • 1
    2% (36 ratings)

Reviews with Text

  • 77% (1,812)
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5 / 5 Share

Jan. 14, 2019

Great free app with lots of flexibility, and the support team are 5*. Has helped cross sell items and given customers the ability to personalise items.

Using app

Almost 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 12, 2019

For a free app, this is great. I use an Out of the Sandbox Theme (Turbo) and I paid for the expert install. Worth it. I wish the app would play along with the faster setting in the Turbo theme, but the theme has a setting which lets this app run. It's a free app, so you can't expect the world, but being able to map colors to pictures in a listing would be amazing.. Still giving a perfect score because it has led to a LOT of sales for us even without the tweaks on my wishlist..

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 11, 2019

Best customer service I've had in a long time! Tutorials are so easy to watch and give a non-coder (like me) specific step by step instructions for every step of the way! When I got stumped installing the app on my specific theme, customer support was there to walk me through it and hold my hand every step!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2019

This app has given me the chance to offer more color / option combinations than I could before. It has allowed me to create a situation where customers can truly customize their product that I build for them. I can put options such as size, color, type, model, ect into drop down menus or buttons - making it so I can offer more choices, while giving my customers an easy to navigate page. Tech support has been strong also. Thanks!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 10, 2019

The customer service experience was great! The Infinite app is a nice solution to product customization. I would highly recommend it to any small business needing customized orders.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2019

There was an issue with my app's functionality but the team was quick to assist me and I now have the app working perfectly! Excellent customer service.

Using app

About 2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 9, 2019

Brilliant customer service. Custom options were overlaying my featured products and was fixed in no time

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2019

This was the perfect app! The videos were super easy to follow and I was able to create the product choices that I needed. I would recommend it to anyone!!! Thanks Infinite Options for the great app!!

Using app

About 11 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2019

Brings function to your store that should be there from the get-go! It's a good thing someone else is here to pick up the slack!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 8, 2019

Great app and even better technical support! They helped me to integrate their app into my store and style my product bundle to match. Thank you!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2019

I wish I had tried this app sooner. Very simply and easily does exactly what I need, in our case adding a ton of options easily to one listing without making it overly heavy or going over the limits within Shopify. It also allows me to make some item choices with a cost add on. Perfect for us and very clean.

Using app

About 1 month

Total reviews

8

Average rating

4.5

5 / 5 Share

Jan. 7, 2019

Support has been exceptional. I updated my theme and it stopped working the way I needed, and the team jumped in and helped resolve the issue immediately.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2019

Perfect for creating more options than shopify offers. I needed some help with positioning and style as it appeared on my listing and the team could not have been more helpful or efficient.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 4, 2019

The support is great. They are willing to help through live chat and they are very good at it. Thank you

Using app

2 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 3, 2019

Super helpful customer service. Anh and the engineers team are all getting 5 stars from me! They helped me solve my date picker issue for FREE!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2019

Very good application and super fast costumer support, very professional, i recommended it. We use it on www.gabonijewelers.com Thank You for your help :)

Using app

7 months

Total reviews

12

Average rating

5.0

5 / 5 Share

Jan. 3, 2019

We offer hundreds of items and everything we offer is Personalized. We have had a very successful website for many years but now my hosting company is getting out of that business. So now I am re-designing my site to make it more mobile friendly. I am new at website design and have needed a lot of help getting it ready to go. Alan and others at Infinite Options have all gone above and beyond to assist me with everything I have asked of them and in a timely manner. I am only sorry that 5 Stars is the maximum.

Store

Buf's

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2019

Perfect app for multiple product variants. Simple and easy to use. I highly recommend this app to other ecommerce store owners.

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 3, 2019

Brilliant customer service and advise ! would highly recommend , Needed a few tweaks done and was sorted out within one day !

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 31, 2018

I love it. Works perfectly! I added a drop down menu for all the colors that I offer and it's so easy to use.

Using app

7 minutes

Total reviews

3

Average rating

5.0