Rating

4.6

feedback

279

Reviews

chart

#368

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    8%
  • Less than a month
    26%
  • Less than a year
    35%
  • More than a year
    26%

Reviews Summary

The reviews for the Helium Customer Fields app are overwhelmingly positive, highlighting the exceptional customer support provided by the team, particularly by Jakin and Brett. Users appreciate the app's functionality in creating custom registration forms, managing customer data, and integrating well with Shopify. The support team is praised for going above and beyond to resolve issues, provide guidance, and offer quick solutions. However, there are a few negative reviews mentioning issues with user-friendliness, glitches, and lack of responsiveness during specific hours.

Highlights

Positive customer support experience and quick resolution of issues
App functionality for custom registration forms and data management
Integration with Shopify and ease of use
Negative feedback on user-friendliness and glitches
Some users experienced lack of responsiveness during specific hours

Rating Breakdown

  • 5
    92% (258 ratings)
  • 4
    3% (9 ratings)
  • 3
    2% (6 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (5 ratings)

Reviews with Text

  • 84% (234)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 19, 2026

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Amazing! Thank you for this review! I love all of your niche kits for specific occasions 💪🏼

4 / 5 Share

March 19, 2026

Using app

--

Total reviews

7

Average rating

4.9

Developer Reply

Thank you for taking the time to review our app. We appreciate each and every review. If there's anything we can do to make your experience better, please don't hesitate to reach out to us. Thank you.

5 / 5 Share

March 18, 2026

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for reviewing our app! We hope that Customer Fields continues to equip you on your Shopify Journey. Also, that "La Petite Mort Charm" is wonderful and cheeky! I'm here for it.

5 / 5 Share

March 17, 2026

Using app

Almost 9 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this review 😊 We hope to continue to aid you in your Shopify journey. Don't hesitate to reach out to us if you need any support.

5 / 5 Share

March 16, 2026

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Wow 🤩 Thank you for taking the time to leave this review! We really cherish each and every review we get!

All reviews

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