Helium Customer Fields
Customer Fields | Account Registration and B2B inquiry forms
Rating
5.0
feedback
228
chart
#364
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
5%
-
Less than a month
26%
-
Less than a year
67%
-
More than a year
65%
Reviews Summary
The Customer Fields app by Helium has received overwhelmingly positive reviews from ecommerce merchants. Users have praised the app for its features that allow for customer profile editing, email verification options, and seamless integration with Shopify. The standout aspect of the app is the exceptional customer support provided by the team, particularly by Brett, who has been described as knowledgeable, responsive, and helpful. Customers appreciate the quick responses and clear guidance provided by the support team, making the overall experience with the app highly satisfactory. Additionally, users have highlighted the app's ease of use, effectiveness in streamlining account sign-up processes, and its ability to cater to B2B customers.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 14, 2025
Customer Fields has been a great solution for our store, not only because of its features, but also because of the awesome support. This app allowed us to enable customer profile editing directly by customers themselves from the My Page area — something that Shopify's default setup doesn’t support. We were also able to enable the “Require email verification” option easily. These features have made a big difference for both our customer experience and internal operations. Whenever we’ve had questions or needed clarification, the support team — especially Brett — responded quickly and clearly. Their guidance helped us resolve things smoothly and with confidence. They also supported us with updating our DNS records. The team truly stands out. Thank you again for your reliable and thoughtful support! We’re very happy with our experience and highly recommend this app to anyone looking for both flexibility and trustworthy support in a registration app.
April 11, 2025
It was just the end of the day and going into the weekend. Brett stayed on the chat until I was finished setting up the app. Thank you so much for your help. I really do appreciate it. GREAT APP
Thank you for leaving this review. The "extra-mile" mentality is something we champion in everything we do, and it is great to hear that Brett's dedication made a difference for you 💪🏼 Again, thank you for taking the time to leave this review!
April 4, 2025
Brett was extremely helpful with assisting me with my questions. It's clear he knew the ins and out and didn't hesitate to resolve any of my inquiries.
Brett is such an asset to our team 🤩 We're always asking him questions and working with him to improve Customer Fields! Thank you for taking the time to leave this review, and please don't hesitate to reach out with any further questions, concerns, or suggestions you might have 💪🏼
April 3, 2025
Thank you for the five ⭐️ review! We really appreciate you taking the time to rate our app. Here's hoping that our collaboration will continue to be a smokin' success 💪🏼
April 2, 2025
excellent app for B2B Customers
We appreciate you taking the time to leave a review! We love that you're able to use Customer Fields to register new B2B merchants 💪🏼 Thank you for letting us be a part of your Shopify store 👕
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