Helium Customer Fields
Customer Fields | Account Registration and B2B inquiry forms
Rating
4.9
feedback
375
chart
#406
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
3%
-
Less than a month
14%
-
Less than a year
41%
-
More than a year
40%
Reviews Summary
The reviews for the Helium app are overwhelmingly positive, with users praising the app's functionality, ease of use, and exceptional customer support. Many users highlighted the app's ability to streamline account sign-up processes, create custom forms, and integrate with other apps seamlessly. The support team, especially Brett, received high praise for being knowledgeable, responsive, and going above and beyond to help users troubleshoot and customize the app to their needs. Users also appreciated the app's features like conditional rules, custom metafields, and the integration with Shopify Flow.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 4, 2025
We were able to avoid complicated backends to enable secure authentication to write customer data to Shopify. The support team at Helium was excellant and helped us trouble shoot a lot of custom functionality we built around their form builder.
Feb. 12, 2025
Great app with a ton of features that expands upon forms and account creation flows. Very useful to deal with New Customer Accounts. Amazing customer support - shoutout to Brett! Super knowledgeable and responsive.
Brett is pretty amazing 🤩 Thank you so much for taking the time to leave this review and giving Brett a shout out! We're a tight-knit team and we celebrate when one of our team gets recognized 💪🏼 Thank you for letting us be a part of your Shopify journey!
Feb. 5, 2025
Helium's team is top notch!! We created a Form through them and we were having issues with the email flows that we set up on our own. When I reached out to the support team (specifically Brett), he got all the way into the email template code through Shopify and helped me figure out exactly what the issue was. I couldn't be more grateful because it was starting to cause issues for our customers. I highly recommend Helium and their team to support your business
"Top notch?" That's amazing 🤩 I wonder if we should give Brett a new middle name? Thank you so much for taking the time to leave this incredibly thorough review! We really appreciate it 💪🏼 You know where to find us if and when you need further assistance, and thank you so much for trusting us on your Shopify adventure.
Jan. 24, 2025
App works really well and the chat support has been excellent!
Thank you for this review! We really appreciate you taking the time to pause your world class skiing training to give us a great review ⛷️ We hope that the snow is plentiful for you all, and we're here when you need us 💪🏼
Jan. 21, 2025
I love this app. Streamlines our account sign-up process. Give the app a try; you will love it, and the support is excellent, too.
Amazing, thank you for taking the time to leave this review! We're pumped (pun fully intended 😎) you had such a positive experience with our Customer Success team. We hope to continue to save you time and please don't hesitate to reach out with any future questions, concerns or thoughts 💪🏼
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