Helium Customer Fields
Customizable forms to register or approve new customers
Rating
4.5
feedback
249
chart
#377
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
8%
-
Less than a month
28%
-
Less than a year
36%
-
More than a year
24%
Reviews Summary
The reviews for the Helium Customer Fields app are overwhelmingly positive, highlighting the exceptional customer service provided by the support team. Users appreciate the ease of use and the ability to create custom forms for their online stores. The app is praised for its features such as conditional inputs, required fields, and integration with Shopify. However, there are a few negative reviews mentioning issues with account validation, clarity of views, and lack of timely support during specific hours. Overall, the app seems to be highly recommended for its functionality and the dedicated support team.
Highlights
All reviews
Jan. 22, 2026
Jan. 22, 2026
Amazing!!!
We are "hair" for this review 😊 Thank you for taking the time to tell us how amazing our app is! We hope it helps propel your store to greatness 💪🏼
Jan. 21, 2026
We appreciate you taking the time to leave this review! Thank you!
Jan. 21, 2026
Does exactly what we need it to for Onboarding businesses onto our platform with a registration form. 5 stars alone just for the amazing customer service and custom help with running the app as well! Jakin is the best! Thanks.
Jan. 21, 2026
you should support more languages, I have Lithuanian and I cannot have it in English, please work this out.
Dėkojame, kad skyrėte laiko parašyti šią apžvalgą. Suprantu jūsų nusivylimą, kad mūsų programėlė neturima lietuvių kalba. Mūsų komanda išgirdo šį atsiliepimą ir nuolat ieškome būdų, kaip patobulinti programėlę ir suteikti daugiau vertės kiekvienam mūsų prekybininkui. Svarstome galimybę palaikyti kelias kalbas. Dar kartą dėkojame, kad atkreipėte mūsų dėmesį. Thank you for taking the time to leave this review. I hear that frustration of not having our app in Lithuanian. Our team has heard this feedback and we are constantly looking for ways to improve our app and add value to each of our merchants. Multiple language support is something we are looking into. Again, thank you for bringing this to our attention.
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