Helium Customer Fields
Customer Fields | Account Registration and B2B inquiry forms
Rating
4.9
feedback
380
chart
#407
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
3%
-
Less than a month
16%
-
Less than a year
40%
-
More than a year
39%
Reviews Summary
The Helium Customer Fields app has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer support provided by the team, particularly mentioning Brett. Users appreciate the app's ease of use, extensive features for creating custom forms, and seamless integration with Shopify. The app has been praised for streamlining account sign-up processes, improving customer data management, and enhancing B2B customer experiences. Additionally, the app's ability to address specific needs like automating workflows, blocking spam accounts, and providing custom solutions has been highly valued by merchants. However, there were a few mentions of issues related to pricing and some users experiencing difficulties with uninstalling the app.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 14, 2025
Customer Fields has been a great solution for our store, not only because of its features, but also because of the awesome support. This app allowed us to enable customer profile editing directly by customers themselves from the My Page area — something that Shopify's default setup doesn’t support. We were also able to enable the “Require email verification” option easily. These features have made a big difference for both our customer experience and internal operations. Whenever we’ve had questions or needed clarification, the support team — especially Brett — responded quickly and clearly. Their guidance helped us resolve things smoothly and with confidence. They also supported us with updating our DNS records. The team truly stands out. Thank you again for your reliable and thoughtful support! We’re very happy with our experience and highly recommend this app to anyone looking for both flexibility and trustworthy support in a registration app.
April 11, 2025
It was just the end of the day and going into the weekend. Brett stayed on the chat until I was finished setting up the app. Thank you so much for your help. I really do appreciate it. GREAT APP
Thank you for leaving this review. The "extra-mile" mentality is something we champion in everything we do, and it is great to hear that Brett's dedication made a difference for you 💪🏼 Again, thank you for taking the time to leave this review!
April 4, 2025
Brett was extremely helpful with assisting me with my questions. It's clear he knew the ins and out and didn't hesitate to resolve any of my inquiries.
Brett is such an asset to our team 🤩 We're always asking him questions and working with him to improve Customer Fields! Thank you for taking the time to leave this review, and please don't hesitate to reach out with any further questions, concerns, or suggestions you might have 💪🏼
April 3, 2025
Thank you for the five ⭐️ review! We really appreciate you taking the time to rate our app. Here's hoping that our collaboration will continue to be a smokin' success 💪🏼
April 2, 2025
excellent app for B2B Customers
We appreciate you taking the time to leave a review! We love that you're able to use Customer Fields to register new B2B merchants 💪🏼 Thank you for letting us be a part of your Shopify store 👕
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