Helium Customer Fields
Customizable forms to register or approve new customers
Rating
4.6
feedback
268
chart
#371
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
8%
-
Less than a month
27%
-
Less than a year
36%
-
More than a year
25%
Reviews Summary
The reviews for the Helium Customer Fields app are overwhelmingly positive, highlighting the exceptional customer support provided by the team, particularly by Jakin and Brett. Users appreciate the app's functionality in creating custom registration forms, managing customer data, and integrating well with Shopify. The support team is praised for going above and beyond to resolve issues, provide guidance, and offer quick solutions. However, there are a few negative reviews mentioning issues with user-friendliness, glitches, and lack of responsiveness during specific hours.
Highlights
All reviews
Feb. 26, 2026
この度はレビューをご投稿いただき、誠にありがとうございます。お客様と貴店をより良くサポートできるよう、アプリの改善点についてご意見をお聞かせください。
Feb. 23, 2026
Awesome support thanks Jakin !
Jakin is a legend, isn't he? 💪🏼 We appreciate you taking the time to share the love, we genuinely appreciate it. Hope you're staying cool out there.
Feb. 23, 2026
App works well for custom registration forms where you need confirmation steps, document uploads, and email confirmations. It also syncs well with Shopify admin for all customer data including tags, tax collection, and more. I have been using this app for years, and never had an issue.
Feb. 20, 2026
Their customer support is phenomenal. They went above and beyond with an issue with my theme. Very highly recommended.
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