Helium Customer Fields
Customizable forms to register or approve new customers
Rating
4.6
feedback
260
chart
#363
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
8%
-
Less than a month
27%
-
Less than a year
37%
-
More than a year
25%
Reviews Summary
The reviews for the Helium Customer Fields app are overwhelmingly positive, with users praising its functionality and the exceptional customer service provided by the team. Many users highlighted the ease of use in managing customer data fields and integrating them with registration forms. The app was commended for its effectiveness in implementing wholesale features and improving customer onboarding processes. Customers also appreciated the quick and helpful support from the team, with specific mentions of team members like Jakin and Brett for their outstanding assistance. However, there were a few negative reviews mentioning glitches in the app and issues with customer support response times.
Highlights
Review RSS Feed
All reviews
Feb. 11, 2026
Very helpful and kind support team As a Japanese user, I was a bit worried about the language barrier, but the support team was very patient and kind. They solved a complex database issue for me quickly. It’s a great app with an even better support team. Thank you for your help!
この度はレビューをご投稿いただき、誠にありがとうございます。Jakinがお客様をサポートし、丁寧かつ迅速に問題を解決できたことを大変嬉しく思います。さらにサポートが必要な場合は、お気軽にお知らせください。改めまして、サポートに心より感謝申し上げます。
Feb. 9, 2026
Thank you for this review! We're big fans of wallpaper over here at Helium 😍 Let us know if there's anything we can do to further assist you, and again, thank you for letting us join you on your Shopify Journey!
Feb. 9, 2026
Dėkojame, kad skyrėte laiko parašyti šią apžvalgą! Džiaugiamės girdėdami, kad mūsų programėlė suteikia jūsų parduotuvei galingą įrankį, reikalingą pardavimų tikslams pasiekti! We appreciate you taking the time to leave this review! We are happy to hear that our app is providing your store with a powerful tool needed to hit your sales goals!
Feb. 6, 2026
extremely clunky, not user friendly
We're sorry to hear that this was your experience. Our Customer Success team has already reached out and we're curious to hear if there's anything we can do differently on our end. We'd love the chance to change your mind 😊
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