Helium Customer Fields
Customer Fields | Account Registration and B2B inquiry forms
Rating
4.9
feedback
374
chart
#416
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
3%
-
Less than a month
14%
-
Less than a year
41%
-
More than a year
40%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users. Customers praise the app for its functionality, ease of use, and the exceptional customer support provided by the team. Many users highlight the app's ability to streamline account sign-up processes, automate discounts, and create custom forms for their online stores. The support team is commended for being responsive, knowledgeable, and going above and beyond to assist users with their needs. Users also appreciate the app's integration with Shopify Flow and its effectiveness in managing customer data and registration workflows. Overall, the app is highly recommended for its reliability, user-friendly interface, and outstanding customer service.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Feb. 12, 2025
Great app with a ton of features that expands upon forms and account creation flows. Very useful to deal with New Customer Accounts. Amazing customer support - shoutout to Brett! Super knowledgeable and responsive.
Feb. 5, 2025
Helium's team is top notch!! We created a Form through them and we were having issues with the email flows that we set up on our own. When I reached out to the support team (specifically Brett), he got all the way into the email template code through Shopify and helped me figure out exactly what the issue was. I couldn't be more grateful because it was starting to cause issues for our customers. I highly recommend Helium and their team to support your business
"Top notch?" That's amazing 🤩 I wonder if we should give Brett a new middle name? Thank you so much for taking the time to leave this incredibly thorough review! We really appreciate it 💪🏼 You know where to find us if and when you need further assistance, and thank you so much for trusting us on your Shopify adventure.
Jan. 24, 2025
App works really well and the chat support has been excellent!
Thank you for this review! We really appreciate you taking the time to pause your world class skiing training to give us a great review ⛷️ We hope that the snow is plentiful for you all, and we're here when you need us 💪🏼
Jan. 21, 2025
I love this app. Streamlines our account sign-up process. Give the app a try; you will love it, and the support is excellent, too.
Amazing, thank you for taking the time to leave this review! We're pumped (pun fully intended 😎) you had such a positive experience with our Customer Success team. We hope to continue to save you time and please don't hesitate to reach out with any future questions, concerns or thoughts 💪🏼
Feb. 7, 2025
We are using Helium Customer Fields along with its sibling app: Strike Automatic Discounts. Both are great app, Strike to offer automatic discount, Customer Fields to set up a form. The support is responsive and friendly, very easy to understand without cumbersome technical terms. They are open to new ideas and needs of merchants, too. So we are really happy. As some other merchant mentioned, they are kind to go beyond the app function and suggests possible methods like combining Shopify Flow, and how it works. Very clever made app with very kind people behind. Thank you very much!
Thank you very much for your kind review. We are always trying to keep our apps simple and easy to use and it's great to hear that our obsession is making life easier for you 💪🏼 We're glad we were able to help you find a solution to your problem and if you have any other questions, please don't hesitate to reach out to us again 😊
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