Helium Customer Fields
Customizable forms to register or approve new customers
Rating
4.6
feedback
279
chart
#368
All reviews
Jan. 16, 2026
Vielen Dank für Ihr Feedback. Wir wissen es sehr zu schätzen, dass Sie sich die Zeit genommen haben, diese Bewertung abzugeben. Bitte teilen Sie uns mit, ob wir unsere App in irgendeiner Weise verbessern können, um sie für Sie noch benutzerfreundlicher zu gestalten. Thank you for this feedback. We appreciate you taking the time to leave this review. Please let us know if there is any improvement we can make to our app that will improve it for you.
Jan. 16, 2026
Merci pour cet avis ! Nous espérons que Customer Fields continuera de vous aider à atteindre vos objectifs de vente 🎯 We appreciate this review! We hope Customer Fields continues to enables you to hit your sales goals 🎯
Jan. 15, 2026
We appreciate the stars 🤩 Thank you for taking the time to leave this review, and for letting us be a part of your Shopify journey.
Jan. 15, 2026
Thank you for leaving this review! Please let us know how we can earn those last two stars ⭐️ We take feedback VERY seriously, and would love to help.
Jan. 15, 2026
Thanks for the stars 🤩 Hair's hoping you keep enjoying your custom (and beautiful) Customer Fields Professional Registration form. It looks amazing!
Feb. 9, 2026
Thank you for leaving this review, even if it's not a glowing review, we take each review seriously. Our team has already reached out and would love to know more about your experience with Customer Fields. Genuinely, if there's anything we can do to help or better your experience, we'll do it 💪🏼
Jan. 15, 2026
We appreciate you taking the time to leave this pawsitive review 🐶
Jan. 15, 2026
Thank you for leaving this review! You form looks great! We hope to continue with you on your Shopify journey 🎒
Jan. 15, 2026
Merci d'avoir pris le temps de laisser cet avis ! Nous vous souhaitons une excellente journée et n'hésitez pas à nous contacter si vous avez des questions ou des préoccupations. Thank you for taking the time to leave this review! We hope you have a great day, and please don't hesitate to reach out to us if you have any questions or concerns.
Jan. 15, 2026
Thank you for leaving this review 🙏 We genuinely appreciate taking the time away from selling high-quality supplements to leave us this review.
Jan. 15, 2026
Thank you for this review! If you have any suggestions or thoughts on how to improve our app, we'd love to hear it. Love the flowers and foliage, and again, thanks for leaving us a review 🤩
Jan. 15, 2026
Jan. 14, 2026
Love it! Thank you so much for taking the time to leave this review! Keep calm and pouch on.
Dec. 30, 2025
Really good customer service, fairly full-featured and pretty easy to use customer form/registration app. There is a decently-documented API for hooking into form events. I would like to be able to add html to form labels, and also have built-in integration with Google Analytics.
Thank you for the review and for the candid feedback 🤩 We are already discussing with the team the merits of a GA integration. Please reach out to us with any other thoughts on how to make Customer Fields better, and we hope you have a wonderful new year 🥳
Dec. 18, 2025
We use this app to collect and approve signup form inquiries for our wholesale only store. It was easy to setup, works as you would expect, and the team was very responsive when I had questions and needed a little setup help.
Amazing! Thank you so much for taking the time to leave this review, especially during the frantic scurry of the holidays 🎄 We are stoked to be a part of your Shopify journey and please don't hesitate to reach out to us again if you have any further questions or needs. We're here for it! Also, we had no idea there were so many party favors made in the USA 🇺🇸
Sept. 19, 2025
This is awful ... We can't validate accounts like we used to do. The view is not as clear as before. Please do an update ASAP
This issue has been resolved! Thanks for bringing it to our attention. Please reach out to support if you encounter any other issues.
Sept. 15, 2025
Customer Fields enables us to quickly show required conditional inputs on forms depending on how our customers were referred. I caused some issues in hiding conditional fields, but the Helium team quickly directed me in the correct direction in under 20 minutes.
Amazing! We're so glad that our Customer Support team was able to quickly figure out those hidden fields 🫣 Who hasn't accidentally hidden a conditional field on a registration form? I know I have. Thank you for taking the time to leave this review, and you know where to find us if you need any further assistance 😊
Sept. 8, 2025
No one is here to help. the supporting time 8am-4pm is bull shit. I paid, but lots of my customers got stuck when they submitted a form, no matter using mobile nor desktop. What a joke this app
We are so sorry we missed you. We are a small team working US office hours, and it looks like your initial support request was made on Sunday at 1pm. Thank you for being patient with us, and it looks like our support team is actively working on your support ticket. Again, thank you for reaching out and giving us the chance to prove that we really do support every app we create.
Sept. 5, 2025
The app helped us to add birthdays to our customer accounts and register page. Specifically Jakin was one of the best customer support reps I have ever dealt with! He was thorough with his explanation and guidance. He even took the time to take screen recordings and screenshots, walking me through anything that I had issue with. Top tier help here for sure! Would highly recommend
Thank you so much for leaving this review! It's great to hear that Jakin's support was above and beyond and that you were able to properly add a birthday field to your customer registration page 🎉 Don't hesitate to reach out to us with any future questions or concerns. Also, let us know when those B5 notebooks come back in stock 😍
Aug. 13, 2025
Support’s unreal — fast, friendly, and actually fixes things. Helium’s worth it for that alone. Shoutout to Jakin!
Thank you for taking the time to leave this review! Jaken is awesome, we quite agree. We also agree that our office needs to make those bacon wrapped dates with Chevre 😋 Again, thank you for leaving this review and let us know if you need anything else.