All reviews

Rating Breakdown

  • 5
    92% (258 ratings)
  • 4
    4% (10 ratings)
  • 3
    2% (6 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (5 ratings)

Reviews with Text

  • 84% (234)
Review RSS Feed Review RSS Feed

3 / 5 Share

Jan. 16, 2026

Using app

24 days

Total reviews

3

Average rating

4.0

Developer Reply

Vielen Dank für Ihr Feedback. Wir wissen es sehr zu schätzen, dass Sie sich die Zeit genommen haben, diese Bewertung abzugeben. Bitte teilen Sie uns mit, ob wir unsere App in irgendeiner Weise verbessern können, um sie für Sie noch benutzerfreundlicher zu gestalten. Thank you for this feedback. We appreciate you taking the time to leave this review. Please let us know if there is any improvement we can make to our app that will improve it for you.

5 / 5 Share

Jan. 16, 2026

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Merci pour cet avis ! Nous espérons que Customer Fields continuera de vous aider à atteindre vos objectifs de vente 🎯 We appreciate this review! We hope Customer Fields continues to enables you to hit your sales goals 🎯

5 / 5 Share

Jan. 15, 2026

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate the stars 🤩 Thank you for taking the time to leave this review, and for letting us be a part of your Shopify journey.

3 / 5 Share

Jan. 15, 2026

Using app

Over 3 years

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for leaving this review! Please let us know how we can earn those last two stars ⭐️ We take feedback VERY seriously, and would love to help.

5 / 5 Share

Jan. 15, 2026

Store

epres

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the stars 🤩 Hair's hoping you keep enjoying your custom (and beautiful) Customer Fields Professional Registration form. It looks amazing!

5 / 5 Share

Feb. 9, 2026

Using app

Over 3 years

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for leaving this review, even if it's not a glowing review, we take each review seriously. Our team has already reached out and would love to know more about your experience with Customer Fields. Genuinely, if there's anything we can do to help or better your experience, we'll do it 💪🏼

5 / 5 Share

Jan. 15, 2026

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave this pawsitive review 🐶

5 / 5 Share

Jan. 15, 2026

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving this review! You form looks great! We hope to continue with you on your Shopify journey 🎒

5 / 5 Share

Jan. 15, 2026

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Merci d'avoir pris le temps de laisser cet avis ! Nous vous souhaitons une excellente journée et n'hésitez pas à nous contacter si vous avez des questions ou des préoccupations. Thank you for taking the time to leave this review! We hope you have a great day, and please don't hesitate to reach out to us if you have any questions or concerns.

5 / 5 Share

Jan. 15, 2026

Store

MYOS MD

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving this review 🙏 We genuinely appreciate taking the time away from selling high-quality supplements to leave us this review.

3 / 5 Share

Jan. 15, 2026

Using app

Almost 2 years

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for this review! If you have any suggestions or thoughts on how to improve our app, we'd love to hear it. Love the flowers and foliage, and again, thanks for leaving us a review 🤩

5 / 5 Share

Jan. 15, 2026

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 14, 2026

Using app

About 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Love it! Thank you so much for taking the time to leave this review! Keep calm and pouch on.

4 / 5 Share

Dec. 30, 2025

Really good customer service, fairly full-featured and pretty easy to use customer form/registration app. There is a decently-documented API for hooking into form events. I would like to be able to add html to form labels, and also have built-in integration with Google Analytics.

Using app

Over 5 years

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for the review and for the candid feedback 🤩 We are already discussing with the team the merits of a GA integration. Please reach out to us with any other thoughts on how to make Customer Fields better, and we hope you have a wonderful new year 🥳

5 / 5 Share

Dec. 18, 2025

We use this app to collect and approve signup form inquiries for our wholesale only store. It was easy to setup, works as you would expect, and the team was very responsive when I had questions and needed a little setup help.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Amazing! Thank you so much for taking the time to leave this review, especially during the frantic scurry of the holidays 🎄 We are stoked to be a part of your Shopify journey and please don't hesitate to reach out to us again if you have any further questions or needs. We're here for it! Also, we had no idea there were so many party favors made in the USA 🇺🇸

1 / 5 Share

Sept. 19, 2025

This is awful ... We can't validate accounts like we used to do. The view is not as clear as before. Please do an update ASAP

Using app

Over 2 years

Total reviews

2

Average rating

3.0

Developer Reply

This issue has been resolved! Thanks for bringing it to our attention. Please reach out to support if you encounter any other issues.

5 / 5 Share

Sept. 15, 2025

Customer Fields enables us to quickly show required conditional inputs on forms depending on how our customers were referred. I caused some issues in hiding conditional fields, but the Helium team quickly directed me in the correct direction in under 20 minutes.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Amazing! We're so glad that our Customer Support team was able to quickly figure out those hidden fields 🫣 Who hasn't accidentally hidden a conditional field on a registration form? I know I have. Thank you for taking the time to leave this review, and you know where to find us if you need any further assistance 😊

1 / 5 Share

Sept. 8, 2025

No one is here to help. the supporting time 8am-4pm is bull shit. I paid, but lots of my customers got stuck when they submitted a form, no matter using mobile nor desktop. What a joke this app

Using app

22 days

Total reviews

1

Average rating

1.0

Developer Reply

We are so sorry we missed you. We are a small team working US office hours, and it looks like your initial support request was made on Sunday at 1pm. Thank you for being patient with us, and it looks like our support team is actively working on your support ticket. Again, thank you for reaching out and giving us the chance to prove that we really do support every app we create.

5 / 5 Share

Sept. 5, 2025

The app helped us to add birthdays to our customer accounts and register page. Specifically Jakin was one of the best customer support reps I have ever dealt with! He was thorough with his explanation and guidance. He even took the time to take screen recordings and screenshots, walking me through anything that I had issue with. Top tier help here for sure! Would highly recommend

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for leaving this review! It's great to hear that Jakin's support was above and beyond and that you were able to properly add a birthday field to your customer registration page 🎉 Don't hesitate to reach out to us with any future questions or concerns. Also, let us know when those B5 notebooks come back in stock 😍

5 / 5 Share

Aug. 13, 2025

Support’s unreal — fast, friendly, and actually fixes things. Helium’s worth it for that alone. Shoutout to Jakin!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave this review! Jaken is awesome, we quite agree. We also agree that our office needs to make those bacon wrapped dates with Chevre 😋 Again, thank you for leaving this review and let us know if you need anything else.