Helium Customer Fields
Customer Fields | Account Registration and B2B inquiry forms
Rating
4.9
feedback
367
chart
#418
All reviews
Rating Breakdown
Oct. 27, 2023
For the last three months, the Helium Team has been like a support superhero squad. Always there, always listening, and always ready to lend a hand. It's been a fantastic experience, and I can't thank them enough for their stellar support. They're like your favorite song on repeat β always there to brighten your day!
We're officially changing "Customer Success" to "Support Superhero Squad" π¦ΈββοΈ Thank you for leaving this review, and we're so happy to hear that our newly-dubbed "Support Superhero Squad" could be of such impeccable service to you π
Oct. 27, 2023
Brett and the Helium team were incredibly prompt in assisting us and provided clear guidance on our inquiries. They went beyond their support scope and aided us to meet our customers need. We are extremely satisfied with their support and the app is performing excellently for us!
Amazing review! Thank you for taking the time to tell us how we're doing. We're happy to hear that our quest to provide prompt and robust support is making a difference π§πΌββοΈ Thank you for this feedback!
Oct. 18, 2023
We use it to restrict one of sites for authorized users only and it works very well. We couldnβt be happier with how itβs working.
Thank you for taking the time to leave this review! We are happy to hear that Customer Fields is proving your shop with the tools it needs to be successful πͺπΌ
Oct. 12, 2023
We are using this form builder for a stockist/wholesaler website. Works very well to approve wholesaler accounts before purchase. The support team (Brett) is great. Quick response and helpful. Brett assisted in setting up the form with some formatting issues in our theme, and had it resolved within 24 hours. Would highly recommend.
Thank you for taking the time to leave this review. We're thrilled our support team could assist you in polishing your formatting issues. π Don't hesitate to reach out with any future concerns, comments, or feedback!
Sept. 27, 2023
Great App. Very easy to use, I managed to set it up really quickly. I reached out to the Helium support team for some help styling the sign up form and they responded really quickly. Very impressed.
Thank you for this kind review! We're always excited to provide expedient and helpful support π You know where to find us if you need anything else.
Sept. 27, 2023
Thank you for leaving this review! We appreciate you taking the time to let us know how we're doing π
Sept. 19, 2023
Helium has enabled us to natively integrate our bespoke account registration/checkout experience with Shopify. Given the nature of our business, it's mission critical for a solution like this and, frankly, we weren't able to ID anyone else that provides this solution OOTB (vs. custom dev). Customer Fields has gotten better since Helium directly integrated Metafields into the Shopify admin and we're looking forward to the day when Shopify and Helium are able to partner more closely so that we can search by customer metafields in the Shopify admin (vs. view for individual customers). 5 stars without question.
Thank you for taking the time to leave this review. As an office full of pet-lovers, we're glad to be of service! We love how you've taken advantage of some of the more robust offerings our custom fields provide, and yes, we're always looking to improve the user experience and seamless experience between Customer Fields and the Shopify Admin. Thank you for this feedback.
Sept. 11, 2023
Their customer support is always impressive! App is easy to use and compatible with the theme and works well.
Thank you for your review! We're glad to hear that you've been able to utilize our customer support. We strive to provide relevant and timely support for all of our users π
Sept. 8, 2023
It's a form builder and customer manager on steroids! We were using Globo forms but now have made the transition to Customer Fields for our new FloorCity.com 2.0 theme.
Great to hear! We're excited that you're getting to use the steroid-like levels of power we've baked into Customer Fields.
Sept. 6, 2023
Fits 100% my needs and in terms of Form-Builders it is one of the most complete.
Love that you love it! A lot of dev-hours have been dedicated to making our app complete and robust πͺπΌ
Sept. 1, 2023
Encountered a data corruption problem, of my own creation which prevented the Shopify registration workflow firing properly from my custom registration form. Brett at Helium did an amazing job diagnosing, testing and then recreating the corrected forms and data so I had a working fix. Amazing support. The product is absolutely awesome for metafield form building, collecting and managing data. They've done a great job on the API which shows where forms have been installed and are functioning. Forms can get quite complex, with trigger rules, view and hide, etc, so the form preview tool showing a green light for functioning elements is superb. Thanks Helium!
Triggers, rules, and complex forms are all things we're obsessed with π Thank you for taking the time to leave this review! We're here when you need us.
Sept. 1, 2023
Amazing customer support. Fast, friendly and really helpful. Definitely recommend.
Thank you for this review! Glad our customer support could get you pointed in the right direction quickly. We're really proud of our entire customer support team πͺπΌ
Aug. 31, 2023
Thank you for your continued support. It's a very easy-to-use app.
Thank you for taking the time to leave this review! We're happy that you're enjoying a smooth user experience π
Aug. 31, 2023
I have programming experience but was looking for a non-programming required app to customize my forms like the registration form. I tried many tools and this tool by far is the best tool for the job. Extremely intuitive and powerful. On top of that, the customer service team is top notch and were quick to answer my questions and brain storm with me on what I was trying to achieve. Extremely satisfied.
ππΌ We are so happy you're extremely satisfied with Customer Fields. We're excited to hear that we could find a solution with you. Our support loves being helpful and expedient π
Aug. 17, 2023
By far the most user friendly and design appealing app out there for custom forms. Our store specifically needed the option to APPROVE a customer registration form before allowing the account to be created and this was the only app I found that would do that. Helium's customer service is outstanding!! Super friendly and very responsive! And in addition to the exceptional customer service, their website is a wealth of knowledge with guides to help you get the most out of this app - I mean absolutely above and beyond! I am so impressed! 10/10 recommend
Thank you so much for taking the time to leave this review! We're so happy that you were able to find an answer in our help article collection π as well as make use of our customer support. We're here when you need us.
Aug. 14, 2023
Super easy to set up and customize, streamlines info inputs for my different customer groups, and as the owner of a small business offering a range of resin jewelry supplies that are specialized by project idea, this app has been helpful in segmenting my users and get them the inspiration they need to keep coming back. For example... https://www.little-windows.com/blogs/project-center/bangle-bracelets-with-windows Thank you for the support and ease of use!
Using app
Almost 8 years
Total reviews
3
Average rating
5.0
Thank you so much for using Customer Fields for so long π€© We genuinely appreciate your support, and are so glad you've enjoyed our robust segmentation tools π οΈ
Aug. 12, 2023
The Helium app for Shopify is an absolute game changer! As a store owner, I'm always on the lookout for tools that can help me improve customer engagement and boost sales, and Helium delivered beyond my expectations.
Thanks for your feedback!
July 26, 2023
Amazing app! 5 stars are not enough to grade this app. Very flexible. Very easy to use specially to someone like me that's new to Shopify. And in addition, the support is 100/10. Kudos to the team! Wohooo.
π€© Thank you for your review! We are so happy you found the customizations and ease of use helpful and user friendly! We work hard and appreciate the kudos!
July 18, 2023
reliable service, good support team, very fast response from them. Brett, you are the best!
Happy to help. Thanks for taking time to submit a review! π
July 13, 2023
Pretty impressive what Customer Fields allows you to do. Support has been extremely quick so far as well. Thank you again Brett!
Thanks for taking time to leave a review. Music to our ears. Vote for Brett! π₯³