Helium Customer Fields
Customer Fields | Account Registration and B2B inquiry forms
Rating
4.7
feedback
227
chart
#373
All reviews
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Oct. 27, 2023
Brett and the Helium team were incredibly prompt in assisting us and provided clear guidance on our inquiries. They went beyond their support scope and aided us to meet our customers need. We are extremely satisfied with their support and the app is performing excellently for us!
Amazing review! Thank you for taking the time to tell us how we're doing. We're happy to hear that our quest to provide prompt and robust support is making a difference 🧙🏼♂️ Thank you for this feedback!
Oct. 18, 2023
We use it to restrict one of sites for authorized users only and it works very well. We couldn’t be happier with how it’s working.
Thank you for taking the time to leave this review! We are happy to hear that Customer Fields is proving your shop with the tools it needs to be successful 💪🏼
Oct. 12, 2023
We are using this form builder for a stockist/wholesaler website. Works very well to approve wholesaler accounts before purchase. The support team (Brett) is great. Quick response and helpful. Brett assisted in setting up the form with some formatting issues in our theme, and had it resolved within 24 hours. Would highly recommend.
Thank you for taking the time to leave this review. We're thrilled our support team could assist you in polishing your formatting issues. 💅 Don't hesitate to reach out with any future concerns, comments, or feedback!
Sept. 27, 2023
Thank you for leaving this review! We appreciate you taking the time to let us know how we're doing 😊
Sept. 19, 2023
Helium has enabled us to natively integrate our bespoke account registration/checkout experience with Shopify. Given the nature of our business, it's mission critical for a solution like this and, frankly, we weren't able to ID anyone else that provides this solution OOTB (vs. custom dev). Customer Fields has gotten better since Helium directly integrated Metafields into the Shopify admin and we're looking forward to the day when Shopify and Helium are able to partner more closely so that we can search by customer metafields in the Shopify admin (vs. view for individual customers). 5 stars without question.
Thank you for taking the time to leave this review. As an office full of pet-lovers, we're glad to be of service! We love how you've taken advantage of some of the more robust offerings our custom fields provide, and yes, we're always looking to improve the user experience and seamless experience between Customer Fields and the Shopify Admin. Thank you for this feedback.
Sept. 11, 2023
Their customer support is always impressive! App is easy to use and compatible with the theme and works well.
Thank you for your review! We're glad to hear that you've been able to utilize our customer support. We strive to provide relevant and timely support for all of our users 😎
Sept. 8, 2023
It's a form builder and customer manager on steroids! We were using Globo forms but now have made the transition to Customer Fields for our new FloorCity.com 2.0 theme.
Great to hear! We're excited that you're getting to use the steroid-like levels of power we've baked into Customer Fields.
Sept. 6, 2023
Fits 100% my needs and in terms of Form-Builders it is one of the most complete.
Love that you love it! A lot of dev-hours have been dedicated to making our app complete and robust 💪🏼
Sept. 1, 2023
Encountered a data corruption problem, of my own creation which prevented the Shopify registration workflow firing properly from my custom registration form. Brett at Helium did an amazing job diagnosing, testing and then recreating the corrected forms and data so I had a working fix. Amazing support. The product is absolutely awesome for metafield form building, collecting and managing data. They've done a great job on the API which shows where forms have been installed and are functioning. Forms can get quite complex, with trigger rules, view and hide, etc, so the form preview tool showing a green light for functioning elements is superb. Thanks Helium!
Triggers, rules, and complex forms are all things we're obsessed with 🙂 Thank you for taking the time to leave this review! We're here when you need us.
Aug. 31, 2023
Thank you for your continued support. It's a very easy-to-use app.
Thank you for taking the time to leave this review! We're happy that you're enjoying a smooth user experience 😊
Aug. 17, 2023
By far the most user friendly and design appealing app out there for custom forms. Our store specifically needed the option to APPROVE a customer registration form before allowing the account to be created and this was the only app I found that would do that. Helium's customer service is outstanding!! Super friendly and very responsive! And in addition to the exceptional customer service, their website is a wealth of knowledge with guides to help you get the most out of this app - I mean absolutely above and beyond! I am so impressed! 10/10 recommend
Thank you so much for taking the time to leave this review! We're so happy that you were able to find an answer in our help article collection 😊 as well as make use of our customer support. We're here when you need us.
Aug. 14, 2023
Super easy to set up and customize, streamlines info inputs for my different customer groups, and as the owner of a small business offering a range of resin jewelry supplies that are specialized by project idea, this app has been helpful in segmenting my users and get them the inspiration they need to keep coming back. For example... https://www.little-windows.com/blogs/project-center/bangle-bracelets-with-windows Thank you for the support and ease of use!
Using app
Almost 8 years
Total reviews
3
Average rating
5.0
Thank you so much for using Customer Fields for so long 🤩 We genuinely appreciate your support, and are so glad you've enjoyed our robust segmentation tools 🛠️
July 18, 2023
reliable service, good support team, very fast response from them. Brett, you are the best!
Happy to help. Thanks for taking time to submit a review! 😊
July 13, 2023
Pretty impressive what Customer Fields allows you to do. Support has been extremely quick so far as well. Thank you again Brett!
Thanks for taking time to leave a review. Music to our ears. Vote for Brett! 🥳
July 13, 2023
I work at a small business and we just switched our website over to shopify's platform. Our business has been using this app for about 2 months now. The features are user-friendly and practical for our needs. It is really helpful to have the customizing abilities that can be adjusted with ease. When we had an issue with a customer email, we reached out to the support team and Brett was super helpful!
Excellent feedback! Thanks for using Customer Fields! 🤩
June 20, 2023
They were really helpful. A Plus work. They were really helpful. A Plus work. They were really helpful. A Plus work.
Excellent use case for our account approval feature. Thanks for using Customer Fields!
June 20, 2023
This application works great and the dev/support team is excellent and accessible. Easy to implement and manage.
We'll take "excellent and accessible " all day. 😊 Thanks for submitting your review!
June 19, 2023
Works well with shopify metafields. Importing customers very easy. Design / integration is straight forward.
We love customer metafields! Glad the app is working well for you. 😄
June 8, 2023
So far so good. Doing what we need it to do. Customer service is great. I do wish there was an intermediate payment option to be able to have access to more custom fields in the form.
Sorry for the late reply, and thank you for your feedback! We take feedback on pricing into careful consideration. ❤️
May 24, 2023
They solve my problem right away. I just need to give them a permission to collaborated with us! amazing app and amazing development team! THANK YOU.
You're quite welcome! 😄