Helium Customer Fields for Shopify

Helium Customer Fields

Customizable forms to register or approve new customers
Rating
4.6
Feedback
300
Reviews
Chart
#477
Shopify

All reviews

3 / 5 Share
Jan. 15, 2026

Store Using app Total reviews Average rating
Integrity Health Naturals Over 3 years 1 3.0
Developer Reply

Thank you for leaving this review! Please let us know how we can earn those last two stars ⭐️ We take feedback VERY seriously, and would love to help.

5 / 5 Share
Jan. 15, 2026

Store Using app Total reviews Average rating
epres Almost 4 years 1 5.0
Developer Reply

Thanks for the stars 🤩 Hair's hoping you keep enjoying your custom (and beautiful) Customer Fields Professional Registration form. It looks amazing!

5 / 5 Share
Feb. 9, 2026

Store Using app Total reviews Average rating
Arnold Clark Autoparts Trade Over 3 years 3 5.0
Developer Reply

Thank you for leaving this review, even if it's not a glowing review, we take each review seriously. Our team has already reached out and would love to know more about your experience with Customer Fields. Genuinely, if there's anything we can do to help or better your experience, we'll do it 💪🏼

5 / 5 Share
Jan. 15, 2026

Store Using app Total reviews Average rating
Pets + People 1 day 1 5.0
Developer Reply

We appreciate you taking the time to leave this pawsitive review 🐶

5 / 5 Share
Jan. 15, 2026

Store Using app Total reviews Average rating
Iconic Designs Wholesale 10 months 1 5.0
Developer Reply

Thank you for leaving this review! You form looks great! We hope to continue with you on your Shopify journey 🎒

5 / 5 Share
Jan. 15, 2026

Store Using app Total reviews Average rating
Services Habitat Caraïbes About 2 months 1 5.0
Developer Reply

Merci d'avoir pris le temps de laisser cet avis ! Nous vous souhaitons une excellente journée et n'hésitez pas à nous contacter si vous avez des questions ou des préoccupations. Thank you for taking the time to leave this review! We hope you have a great day, and please don't hesitate to reach out to us if you have any questions or concerns.

5 / 5 Share
Jan. 15, 2026

Store Using app Total reviews Average rating
MYOS MD Over 1 year 1 5.0
Developer Reply

Thank you for leaving this review 🙏 We genuinely appreciate taking the time away from selling high-quality supplements to leave us this review.

3 / 5 Share
Jan. 15, 2026

Store Using app Total reviews Average rating
A&B Wholesale Market Inc Almost 2 years 1 3.0
Developer Reply

Thank you for this review! If you have any suggestions or thoughts on how to improve our app, we'd love to hear it. Love the flowers and foliage, and again, thanks for leaving us a review 🤩

5 / 5 Share
Jan. 15, 2026

Store Using app Total reviews Average rating
Studio Wholesale About 1 month 1 5.0
Developer Reply

Cheers! We appreciate you taking the time to leave us this review! Keep dancing 🩰

4 / 5 Share
Jan. 14, 2026

Store Using app Total reviews Average rating
TPB Marketplace About 1 year 2 4.5
Developer Reply

Love it! Thank you so much for taking the time to leave this review! Keep calm and pouch on.

4 / 5 Share
Dec. 30, 2025

Really good customer service, fairly full-featured and pretty easy to use customer form/registration app. There is a decently-documented API for hooking into form events. I would like to be able to add html to form labels, and also have built-in integration with Google Analytics.

Store Using app Total reviews Average rating
Lawnbright Over 5 years 2 4.5
Developer Reply

Thank you for the review and for the candid feedback 🤩 We are already discussing with the team the merits of a GA integration. Please reach out to us with any other thoughts on how to make Customer Fields better, and we hope you have a wonderful new year 🥳

5 / 5 Share
Dec. 18, 2025

We use this app to collect and approve signup form inquiries for our wholesale only store. It was easy to setup, works as you would expect, and the team was very responsive when I had questions and needed a little setup help.

Store Using app Total reviews Average rating
TOPS Malibu Wholesale About 1 month 1 5.0
Developer Reply

Amazing! Thank you so much for taking the time to leave this review, especially during the frantic scurry of the holidays 🎄 We are stoked to be a part of your Shopify journey and please don't hesitate to reach out to us again if you have any further questions or needs. We're here for it! Also, we had no idea there were so many party favors made in the USA 🇺🇸

1 / 5 Share
Sept. 19, 2025

This is awful ... We can't validate accounts like we used to do. The view is not as clear as before. Please do an update ASAP

Store Using app Total reviews Average rating
Planet Foods Over 2 years 2 3.0
Developer Reply

This issue has been resolved! Thanks for bringing it to our attention. Please reach out to support if you encounter any other issues.

1 / 5 Share
Sept. 8, 2025

No one is here to help. the supporting time 8am-4pm is bull shit. I paid, but lots of my customers got stuck when they submitted a form, no matter using mobile nor desktop. What a joke this app

Store Using app Total reviews Average rating
JKM Training Club 22 days 1 1.0
Developer Reply

We are so sorry we missed you. We are a small team working US office hours, and it looks like your initial support request was made on Sunday at 1pm. Thank you for being patient with us, and it looks like our support team is actively working on your support ticket. Again, thank you for reaching out and giving us the chance to prove that we really do support every app we create.

5 / 5 Share
Sept. 5, 2025

The app helped us to add birthdays to our customer accounts and register page. Specifically Jakin was one of the best customer support reps I have ever dealt with! He was thorough with his explanation and guidance. He even took the time to take screen recordings and screenshots, walking me through anything that I had issue with. Top tier help here for sure! Would highly recommend

Store Using app Total reviews Average rating
STERLING INK About 4 hours 3 5.0
Developer Reply

Thank you so much for leaving this review! It's great to hear that Jakin's support was above and beyond and that you were able to properly add a birthday field to your customer registration page 🎉 Don't hesitate to reach out to us with any future questions or concerns. Also, let us know when those B5 notebooks come back in stock 😍

5 / 5 Share
Aug. 13, 2025

Support’s unreal — fast, friendly, and actually fixes things. Helium’s worth it for that alone. Shoutout to Jakin!

Store Using app Total reviews Average rating
The BE Hive 4 months 2 5.0
Developer Reply

Thank you for taking the time to leave this review! Jaken is awesome, we quite agree. We also agree that our office needs to make those bacon wrapped dates with Chevre 😋 Again, thank you for leaving this review and let us know if you need anything else.

5 / 5 Share
July 30, 2025

Me ayudaron con un problema que tenía. Son muy atentos y muy eficientes. Los recomiendo mucho.

Store Using app Total reviews Average rating
Amorever About 1 month 2 5.0
Developer Reply

Gracias por dejar esta reseña. Nos alegra que nuestro equipo de soporte haya podido ayudarte con tu problema. Gracias por permitirnos acompañarte en tu experiencia con Shopify.

5 / 5 Share
July 24, 2025

Store Using app Total reviews Average rating
Springer Décor About 1 month 1 5.0
Developer Reply

Thank you for the 5 ⭐️ review! We appreciate you taking the time to leave us the stars.

4 / 5 Share
June 27, 2025

For my client, there was a business requirement to collect a lot more customer information than Shopify native could do. As we have also enabled Sparklayer for their b2b business we needed a tool that would work flawlessly with both Shopify and Sparklayer. Helium Customer Fields is easy to use, reliable and while some configuration issues occurred initially, support was prompt and the client is working as desired. Documentation was a bit slim on the ground when I first implemented things, but once I understood their process, it all got easy. Recommended.

Store Using app Total reviews Average rating
J B & D Company Ltd. 9 months 5 4.0
Developer Reply

Love this review! We built CF because merchants needed custom data collected during registration and it's great to hear that we're still providing exact and robust solutions. We love Sparklayer and have many shops that use both CF and Sparklayer in tandem to accomplish their goals. Thank you for taking the time to leave this review, and please don't hesitate to reach out to us with any further questions, concerns, or even thoughts on what you'd like to see our app do 😎

5 / 5 Share
June 25, 2025

Atendimento muito bom, suporte excepcional e cumpre o que precisávamos.

Store Using app Total reviews Average rating
Omama Design About 14 hours 3 5.0
Developer Reply

Agradecemos por reservar um tempo para nos avaliar. Esperamos que a Customer Fields continue a oferecer exatamente o que você e sua loja precisam. Entre em contato com o suporte caso tenha mais dúvidas ou comentários.

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