All reviews

Rating Breakdown

  • 5
    95% (349 ratings)
  • 4
    3% (11 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (3 ratings)
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5 / 5 Share

Sept. 21, 2022

Customer Service helped me tremendously, set up everything exactly as i needed and requested. Amazing app and functions to help your store increase sales! Very good service and app.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Glad we were able to help you get your form logic working correctly. Cheers!

5 / 5 Share

Aug. 11, 2022

Very helpful and useful app to keep track of customers. The customer support is also very kind and helpful.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Glad to hear the app and team are helping your business. ๐Ÿ’ช

5 / 5 Share

June 21, 2022

These guys are really top notch I use them for both of my sites: http://yogamandiram.com and http://pranayama.com

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! ๐Ÿ™ The "request a session" form is a great use of the app's account approval option. ๐Ÿ‘

5 / 5 Share

June 17, 2022

Great support & great product when you are looking to extend beyond shopify's current registration forms. We use it for: Tax exempt checkboxes, submitted tax exempt forms, customers inviting other customers & I assume it can do much more!

Using app

10 months

Total reviews

7

Average rating

5.0

Developer Reply

Excellent use cases ๐Ÿ‘ Thanks so much for taking the time to submit a review!

5 / 5 Share

June 9, 2022

We ran into a problem after updating our website and Customer Fields was very helpful and efficient with their assistance.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for being a customer since 2017! Your wholesale registration form is looking great. ๐Ÿ˜„ Quick tip: You may want to consider adding a separate form for retail customers as well. On your current plan, you can add an additional registration form at no additional cost. We're standing by to help if needed ๐Ÿ‘

5 / 5 Share

June 1, 2022

I am using this app for my wholesale business and it works flawless. Easier form, attached files functionality, approval only accounts. Perfect!

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Yay, thanks so much! We love wholesalers โค๏ธ

5 / 5 Share

May 11, 2022

The email validation field is the most important thing that no other app has. thank you, you saved our life and our business and the JUNK/SPAM and the loss of many email communication, you are the best!!!

Using app

14 days

Total reviews

20

Average rating

4.8

Developer Reply

Email confirmation for the win! Thanks for the great feedback ๐Ÿ˜Š

5 / 5 Share

May 9, 2022

Katelyn sovelluksen tuesta oli aivan mahtava! Saimme nopeaa ja asiantuntevaa apua sekรค ratkaisun kaikkiin ongelmiin!:)

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Kiitos kauniista sanoistasi ๐Ÿ˜

4 / 5 Share

March 16, 2022

So far so good. Downloaded app and they immediate reached out if i needed help. Didnt need it though. Super user friendly. Provided required fields option, easily edited. Rules were easy to set up. And it automatically downloaded to the create account page on my theme... Lots of options and easy. A little more expensive than others (bc i needed the $26/mth due to customized field i needed. we are a small business and this part seems a little high to me.

Using app

8 months

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for your feedback about the app & pricing. We strive to make each of our app's plans an excellent value, so we will take your feedback into careful consideration.

5 / 5 Share

March 10, 2022

Simple in it's setup and provides powerful automations for our site. Embeds beautifully with our theme and other apps. The team was very helpful in guiding us through the slight adjustments that we wanted to make.

Store

CASSON

Using app

Almost 2 years

Total reviews

7

Average rating

4.4

Developer Reply

This is an amazingly concise yet thorough round-up... thanks for taking the time to share!

5 / 5 Share

March 9, 2022

A highly polished, flexible and well-thought-through app, and the only one which enabled us to do exactly what we were looking for. Very impressed and highly recommended.

Using app

About 2 years

Total reviews

8

Average rating

4.5

Developer Reply

"Highly polished" has our dev team glowing ๐Ÿ˜‡ Thanks for making our day!

5 / 5 Share

Feb. 7, 2022

The app is extremely easy to use, and has numerous functionalities which are very useful. We needed to do some complex forms with rules and requirements that was easily and quickly rectified with the support team. Brilliant customer service and execution. 5 stars all round, and thank you!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Brilliant! Thanks for sharing your experience with form rules and our support team. ๐Ÿ˜„

5 / 5 Share

Feb. 4, 2022

The app did just what it promised and what I expected. The form builder works great, it provides amazing flexibility to build but is easy enough to use. To add files to a customer is the best feature of this app.

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Yay! Glad you're getting good value out of the form builder + file upload feature for your wholesale store ๐ŸŽ‰

5 / 5 Share

Jan. 24, 2022

Excellent app, with FANTASTIC customer support. They helped me out get a complex project on track. Before this app I was very worried not be able to meet my client's requirements. But Customer Fields is very sweet to use and helps you with things that otherwise would be very complicated. It has a very nice interface, allows you to set up your form as a multi step or single page one, allows you to create rules to hide and set fields. AND, has an API that allows you to set hooks, and other advanced functions. All in all I'm very happy with this app.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks Wove Made! It's always nice to hear that our app and customer service team are creating simple solutions for our customers. ๐Ÿ˜„

5 / 5 Share

Oct. 24, 2021

We used this app for many aspects of our website and it has helped us tremendously. The customer service is very knowledgeable in all areas of shopify and coding/integrations and they are very responsive. In addition to the using the app for custom signup fields, We actually use it as a central database for storing crucial information on all our customers, including using it as an infrastructure for storing back end data on each customer in an organized fashion. We highly recommend this app.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Nice shout out for the underappreciated customer database! Thanks for the great review (and apologies for the late reply). Cheers!

5 / 5 Share

Oct. 6, 2021

Very easy to use. Wish Shopify would just have a lot of this built in, but thanks to your app team you fill in the void with these perfect feature sets.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the feedback! "Perfect feature sets" made our dev team blush ๐Ÿ˜Šโค๏ธ

5 / 5 Share

Oct. 5, 2021

This is an excellent app with versatile options that really allow you to tailor the onboarding experience for your customers. The support has also been excellent with quick and clear responses that helped me move forward quickly.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We're so happy to know that you're enjoying the app's features, and that our support team has been able to assist when needed. Thanks for taking the time to leave a review!

5 / 5 Share

Oct. 4, 2021

Customer fields is a fantastic app which has resolved our issue of creating a dedicated form for wholesale customers. Extremely easy to setup and design as we wished. Perfect.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

๐Ÿ˜ŠThanks for the feedback! It's awesome to hear that you were able to get a form for your wholesalers up and running with ease

5 / 5 Share

Sept. 21, 2021

Really pleased by this app. I have been able to create highly customized forms with no problem at all. Their support team is super responsive and helpful. I can only recommend !

Store

Lumm

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We sincerely appreciate your feedback and recommendation! Thanks for taking the time to leave a review โค๏ธ

5 / 5 Share

Sept. 14, 2021

I ran into a small issue with importing my customers for a client and it seemed out of my hands. I reached out and was given the best help and turned out I simply saved the file wrong lol They were kind and very helpful, I recommend using this app.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the recommendation! Our support team is happy to assist if any other questions come up ๐Ÿ‘