Helium Customer Fields
Customer Fields | Account Registration and B2B inquiry forms
Rating
4.9
feedback
374
chart
#416
All reviews
Rating Breakdown
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Nov. 14, 2022
We use Helium form for a program registration. Helium will tag customers as "program x registrant", which will trigger to send welcome email with special discount, etc. It's been working beautifully so far! We were able to create all the fields we needed to collection information. Support team is knowledgable and awesome, too!
Excellent use case, thanks for sharing!
Oct. 27, 2022
We use this app to help our customers register or edit their account using a form we have created in Customer Fields. Our customers are able to opt out of paying VAT if they are eligible and can start purchasing immediately without having to contact us to change their account and refund the VAT retrospectively. We had a small problem with how to add the 'Edit Account' link to the account page and after reaching out for help it was done for us, what more can you ask for. Excellent app and great support. Thanks for your rapid response & help.
Amazing feedback! 🎉 Thanks for drawing attention to how Customer Fields helps you register and fulfill orders for B2B customers who are VAT-exempt/Tax-exempt. Cheers!
Oct. 26, 2022
great app! fits our needs perfectly. there are a lot of settings that I'm sure would work for any setup you wish for, they have thought of everything. Customer service is impeccable! Fast, friendly and knowledgeable.
Wow, what a kind review! You're making us blush. 😊 There's always room for improvement, but it's nice to hear that our careful planning has made an impact on you and your store. Thanks! 🎉
Oct. 20, 2022
The support team was so helpful and so easy to use! They also reply quickly then. Thank you very much!!
We're always happy to help if and when you need a helping hand 😇
Oct. 17, 2022
Game changer! Customer Fields really help us level up our account creation process. The app works great but the customer service was even better. We use a lot of apps that offer little to no support, Josiah went way out of the way to help us get things switched over and running.
Thanks for *carving* out some time to leave a review! 🏂
Oct. 14, 2022
I use this app to segment my customers and it works great. Easy to use. Customer service was top notch when I had a special request needed some help. They went above and beyond xo
Awesome! 🎉 Thanks so much for taking time to submit a review 😊
Sept. 23, 2022
Love this app. This is the second store we have installed this on. Our main reason for using it is to capture some custom fields during registration. We work exclusively with nonprofits so we need to get their EIN# before allowing them to shop in our store.
Thank you! Capturing EIN is a great use case. We're glad to hear that your work with NPOs is made easier by using Customer Fields! 🙌
Sept. 21, 2022
Customer Service helped me tremendously, set up everything exactly as i needed and requested. Amazing app and functions to help your store increase sales! Very good service and app.
Glad we were able to help you get your form logic working correctly. Cheers!
Aug. 11, 2022
Very helpful and useful app to keep track of customers. The customer support is also very kind and helpful.
Thank you for your review! Glad to hear the app and team are helping your business. 💪
June 21, 2022
These guys are really top notch I use them for both of my sites: http://yogamandiram.com and http://pranayama.com
Thank you! 🙏 The "request a session" form is a great use of the app's account approval option. 👏
June 17, 2022
Great support & great product when you are looking to extend beyond shopify's current registration forms. We use it for: Tax exempt checkboxes, submitted tax exempt forms, customers inviting other customers & I assume it can do much more!
Excellent use cases 👏 Thanks so much for taking the time to submit a review!
June 9, 2022
We ran into a problem after updating our website and Customer Fields was very helpful and efficient with their assistance.
Thanks for being a customer since 2017! Your wholesale registration form is looking great. 😄 Quick tip: You may want to consider adding a separate form for retail customers as well. On your current plan, you can add an additional registration form at no additional cost. We're standing by to help if needed 👍
June 1, 2022
I am using this app for my wholesale business and it works flawless. Easier form, attached files functionality, approval only accounts. Perfect!
Yay, thanks so much! We love wholesalers ❤️
May 11, 2022
The email validation field is the most important thing that no other app has. thank you, you saved our life and our business and the JUNK/SPAM and the loss of many email communication, you are the best!!!
Email confirmation for the win! Thanks for the great feedback 😊
May 9, 2022
Katelyn sovelluksen tuesta oli aivan mahtava! Saimme nopeaa ja asiantuntevaa apua sekä ratkaisun kaikkiin ongelmiin!:)
Kiitos kauniista sanoistasi 😍
March 16, 2022
So far so good. Downloaded app and they immediate reached out if i needed help. Didnt need it though. Super user friendly. Provided required fields option, easily edited. Rules were easy to set up. And it automatically downloaded to the create account page on my theme... Lots of options and easy. A little more expensive than others (bc i needed the $26/mth due to customized field i needed. we are a small business and this part seems a little high to me.
Thanks for your feedback about the app & pricing. We strive to make each of our app's plans an excellent value, so we will take your feedback into careful consideration.
March 10, 2022
Simple in it's setup and provides powerful automations for our site. Embeds beautifully with our theme and other apps. The team was very helpful in guiding us through the slight adjustments that we wanted to make.
This is an amazingly concise yet thorough round-up... thanks for taking the time to share!
March 9, 2022
A highly polished, flexible and well-thought-through app, and the only one which enabled us to do exactly what we were looking for. Very impressed and highly recommended.
"Highly polished" has our dev team glowing 😇 Thanks for making our day!
Feb. 7, 2022
The app is extremely easy to use, and has numerous functionalities which are very useful. We needed to do some complex forms with rules and requirements that was easily and quickly rectified with the support team. Brilliant customer service and execution. 5 stars all round, and thank you!
Brilliant! Thanks for sharing your experience with form rules and our support team. 😄
Feb. 4, 2022
The app did just what it promised and what I expected. The form builder works great, it provides amazing flexibility to build but is easy enough to use. To add files to a customer is the best feature of this app.
Yay! Glad you're getting good value out of the form builder + file upload feature for your wholesale store 🎉