Helium Customer Fields

Jan. 24, 2022

Excellent app, with FANTASTIC customer support. They helped me out get a complex project on track. Before this app I was very worried not be able to meet my client's requirements. But Customer Fields is very sweet to use and helps you with things that otherwise would be very complicated. It has a very nice interface, allows you to set up your form as a multi step or single page one, allows you to create rules to hide and set fields. AND, has an API that allows you to set hooks, and other advanced functions. All in all I'm very happy with this app.

Oct. 24, 2021

We used this app for many aspects of our website and it has helped us tremendously. The customer service is very knowledgeable in all areas of shopify and coding/integrations and they are very responsive. In addition to the using the app for custom signup fields, We actually use it as a central database for storing crucial information on all our customers, including using it as an infrastructure for storing back end data on each customer in an organized fashion. We highly recommend this app.

Oct. 6, 2021

Very easy to use. Wish Shopify would just have a lot of this built in, but thanks to your app team you fill in the void with these perfect feature sets.

Oct. 5, 2021

This is an excellent app with versatile options that really allow you to tailor the onboarding experience for your customers. The support has also been excellent with quick and clear responses that helped me move forward quickly.

Oct. 4, 2021

Customer fields is a fantastic app which has resolved our issue of creating a dedicated form for wholesale customers. Extremely easy to setup and design as we wished. Perfect.

Sept. 21, 2021

Really pleased by this app. I have been able to create highly customized forms with no problem at all. Their support team is super responsive and helpful. I can only recommend !

Sept. 14, 2021

I ran into a small issue with importing my customers for a client and it seemed out of my hands. I reached out and was given the best help and turned out I simply saved the file wrong lol They were kind and very helpful, I recommend using this app.

Sept. 3, 2021

This apps works well. The tutorial video was very helpful and made it a breeze to set up, especially for someone very new to Shopify.

Aug. 24, 2021

Quick to respond and help but super helpful app! I loved how easy the form was to set up it allows me to truly help make my customers happy

Aug. 23, 2021

I created a multi part wholesale sign up form with this app and it is working exactly how I want it to! The app is not inexpensive - but it's very sophisticated in what it can accomplish and does it well. I had a problem with the format of my output - and customer support took the time to investigate and address my concern. An excellent app - thank you!

Aug. 18, 2021

It amazes me how much this App can do; very functional! Whether you're looking to create an extra small function in your store or use this App to level up your whole website's user experience, it is definitely worth a try. I believe it will surprise you too!Professional&supportive customer services and developing team, quick in responses, also willing to go the extra mile helping. Many, many thanks to Katelyn& Kyle!

July 29, 2021

I use this app as a means to review and approve customers that are licensed wholesale buyers. The app is extremely easy to use and does exactly what I need it for. The customer service is quick to respond and was able to answer my question and offered a solution that was beneficial to my business.

April 19, 2021

So far great experience with this app, it helped us extend sign form also for newsletter and tag customers so we could integrate it to App Omnisend for automatic mail follow. Also the support is great.

April 4, 2021

All I can say is try it, you WILL like it. If you need complex customer fields (serial numbers, date of purchase, toggle entry, image upload, etc.) for your business this is the best out there for Shopify

March 15, 2021

The Customer Fields app helped us improve the user experience and the design of the Shopify forms. Really helped us meet the business' goal. Thanks.

March 9, 2021

This app was perfect for creating profiles for my company. The entire Helium team has always been there to help me with my questions and are simply amazing. Huge thank you to the team for helping me out, you guys are the best.

Feb. 26, 2021

I needed a clear, easy to manage way for our trade partners to sign up for our wholesale portal and Customer Fields does exactly that. It's easy to configure, looks great, works perfectly and has performed flawlessly!

Feb. 15, 2021

We came across this app after looking a so many others in the store. This is the only one that had full end to end customer registration form building as well as workflow and functionality to review and approve customer applications. By far the best app with great integration with Shopify. Well thought out and well built. We also could align emails from this app with our Shopify emails without any effort. Also had fantastic support in sorting out SPF/DKIM alignment issues with email.

Feb. 4, 2021

Since installing the app I have been very impressed. It’s amazing how detailed and customizable everything is, yet extremely user friendly. There is a million ways to customize your form, and it’s all very intuitive. Most importantly, the support I have received is beyond helpful. As a store owner I understand how important good customer service is, but it’s rare to see this kind of dedication in an app. Each time I’ve reached out, I’ve had a reply within an hour from a technician who was not only knowledgeable and understanding, but polite. My problems were solved very quickly.

Feb. 4, 2021

I love this app, and the support is even better! Katelyn helped me when I had a few issues and helped me straight away. Definitely recommend this app.