Helium Customer Fields
Customer Fields | Account Registration and B2B inquiry forms
Rating
4.9
feedback
369
chart
#424
All reviews
Rating Breakdown
Review RSS Feed
Sept. 21, 2021
Really pleased by this app. I have been able to create highly customized forms with no problem at all. Their support team is super responsive and helpful. I can only recommend !
We sincerely appreciate your feedback and recommendation! Thanks for taking the time to leave a review ❤️
Sept. 14, 2021
I ran into a small issue with importing my customers for a client and it seemed out of my hands. I reached out and was given the best help and turned out I simply saved the file wrong lol They were kind and very helpful, I recommend using this app.
Thanks for the recommendation! Our support team is happy to assist if any other questions come up 👍
Sept. 3, 2021
This apps works well. The tutorial video was very helpful and made it a breeze to set up, especially for someone very new to Shopify.
It's awesome to hear that you were able to get up and running with ease! Be sure to reach out if you need anything from our side 🤗
Aug. 24, 2021
Quick to respond and help but super helpful app! I loved how easy the form was to set up it allows me to truly help make my customers happy
Thanks for the feedback! We're so glad to have you on board 😎
Aug. 23, 2021
I created a multi part wholesale sign up form with this app and it is working exactly how I want it to! The app is not inexpensive - but it's very sophisticated in what it can accomplish and does it well. I had a problem with the format of my output - and customer support took the time to investigate and address my concern. An excellent app - thank you!
Thanks for using our app, and for taking the time to write such a glowing a review! We appreciate your business :)
Aug. 18, 2021
It amazes me how much this App can do; very functional! Whether you're looking to create an extra small function in your store or use this App to level up your whole website's user experience, it is definitely worth a try. I believe it will surprise you too!Professional&supportive customer services and developing team, quick in responses, also willing to go the extra mile helping. Many, many thanks to Katelyn& Kyle!
We're so happy to hear that you're enjoying the app's features, and that you've had a great experience with our support team. Thanks for taking the time to leave a review! 😎
July 29, 2021
I use this app as a means to review and approve customers that are licensed wholesale buyers. The app is extremely easy to use and does exactly what I need it for. The customer service is quick to respond and was able to answer my question and offered a solution that was beneficial to my business.
Thanks for sharing your feedback! It's wonderful to hear that you're getting value out of the app and our support team :)
April 19, 2021
So far great experience with this app, it helped us extend sign form also for newsletter and tag customers so we could integrate it to App Omnisend for automatic mail follow. Also the support is great.
Thank you! Glad to hear you were able to sync up with Omnisend. 🎉
April 4, 2021
All I can say is try it, you WILL like it. If you need complex customer fields (serial numbers, date of purchase, toggle entry, image upload, etc.) for your business this is the best out there for Shopify
"best out there for Shopify" ... we like the sound of that! Thanks for the great review 🎉
March 15, 2021
The Customer Fields app helped us improve the user experience and the design of the Shopify forms. Really helped us meet the business' goal. Thanks.
Thanks for your feedback! 🙌
March 9, 2021
This app was perfect for creating profiles for my company. The entire Helium team has always been there to help me with my questions and are simply amazing. Huge thank you to the team for helping me out, you guys are the best.
Aww, you're making us blush 😊 Thanks for using Customer Fields!
Feb. 26, 2021
I needed a clear, easy to manage way for our trade partners to sign up for our wholesale portal and Customer Fields does exactly that. It's easy to configure, looks great, works perfectly and has performed flawlessly!
Wow, incredible feedback! Very gratifying to hear, thank you 🙌
Feb. 15, 2021
We came across this app after looking a so many others in the store. This is the only one that had full end to end customer registration form building as well as workflow and functionality to review and approve customer applications. By far the best app with great integration with Shopify. Well thought out and well built. We also could align emails from this app with our Shopify emails without any effort. Also had fantastic support in sorting out SPF/DKIM alignment issues with email.
Thank you for your excellent feedback about so many app features! We're really proud of the account approval flows we've built and glad to hear you're putting them to good use 😄
Feb. 4, 2021
Since installing the app I have been very impressed. It’s amazing how detailed and customizable everything is, yet extremely user friendly. There is a million ways to customize your form, and it’s all very intuitive. Most importantly, the support I have received is beyond helpful. As a store owner I understand how important good customer service is, but it’s rare to see this kind of dedication in an app. Each time I’ve reached out, I’ve had a reply within an hour from a technician who was not only knowledgeable and understanding, but polite. My problems were solved very quickly.
There's too much good stuff in your review, I've got to break it down... App: "Detailed, customizable, intuitive, user-friendly" Customer support: "helpful, dedicated, knowledgeable, fast, polite" This is 🎶 to our ears! Thanks so much for your thoughtful review! 😊
Feb. 4, 2021
I love this app, and the support is even better! Katelyn helped me when I had a few issues and helped me straight away. Definitely recommend this app.
Hooray! Thank you for your recommendation. 🎉
Jan. 26, 2021
Customer Fields allows our site to be invite/member only and is key to our web operations. The functionality is great. We have had a few issues but Katelyn has been FANTASTIC. We have only great things to say about Customer Fields.
This is incredible feedback and so kind of you! Thanks for bringing those issues to our attention so we can address them promptly. ❤️
Jan. 11, 2021
Amazing customer service! Katelyn was so patient with all my questions and always found a solution to tailor the app to my needs.
Thank you! We work hard to ensure the quality of our customer service matches the quality of our products. :) This is also a great shoutout for Katelyn, our newest team member! She's still pretty new here at Helium, and she is doing a fantastic job! 🎉 (Not written by Katelyn, we promise 😊)
Jan. 8, 2021
Customer support is excellent. Very quick to respond when we needed assistance with setting up the form to our needs. This is the only app that actually groups all of your submissions in one place that way they don't get lost.
Thank you for the excellent feedback!
Dec. 7, 2020
Customer support was very effective and solved my problem! So, I recommend this app for funcionality and for support.
Excellent! Thank you so much for sharing. 😄
Nov. 4, 2020
Unbeatable customer support! Every query/issue I have had has been solved by their team, extremely happy!
Aww, thanks for the kudos! We're happy if you're happy 😊