All reviews

Rating Breakdown

  • 5
    90% (190 ratings)
  • 4
    8% (16 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (3 ratings)

Reviews with Text

  • 90% (190)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 16, 2024

great product! effectively helps us market to and communicate with our audiences efficiently

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi Team FAE BEAUTY, Thank you for your wonderful feedback! We’re delighted to hear that DelightChat is helping you market to and communicate with your audiences efficiently. If there’s anything else we can do to enhance your experience, feel free to reach out—we’re always here to assist! Regards, Thejus

5 / 5 Share

Oct. 16, 2024

Great experience with Delight Chat app. The support team is really helpful and responsive. They resolve all queries quickly. Really happy to have found them for my whatsapp marketing needs. Highly recommended!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hi Team Chikan Kalakaari, Thank you so much for your kind words! We’re thrilled to hear that you’ve had a great experience with DelightChat and that our support team has been helpful and responsive. It’s wonderful to know we’re meeting your WhatsApp marketing needs. Your recommendation means a lot to us! If you ever need further assistance, don’t hesitate to reach out—we’re always here to help. Regards, Thejus

4 / 5 Share

Oct. 9, 2024

Hi DelightChat Team, We’ve been using delight chat for customer support, and overall, the experience has been fantastic! Your service and support are excellent, though we feel a few updates could make the software even better.

Store

Kidulan

Using app

23 days

Total reviews

10

Average rating

4.9

Developer Reply

Hi Team Kidulan, Thank you so much for your kind words and for choosing DelightChat for your customer support needs. We’re thrilled to hear that your experience has been fantastic and that our service and support have met your expectations. We’re always looking for ways to improve, so please feel free to share any specific updates or features you’d like to see—we’d love to hear your ideas! Thanks again for your feedback and support! Regards, Thejus

4 / 5 Share

Oct. 3, 2024

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi Team Masumi Mewawalla, Thank you for your positive feedback! We’re glad to hear that you had a great experience with us. If there’s anything we can do to make it even better, please feel free to let us know. Your feedback is valuable, and we’re here to help however we can! Regards, Thejus

5 / 5 Share

Sept. 26, 2024

La mejor aplicación en términos de precio/beneficio, y probé varias antes. Fácil de instalar, ágil, sencilla y con excelente disponibilidad. El equipo de soporte es amable, atento y te ayuda a conseguir el máximo valor de la plataforma. La integración con shopify es excelente, y las APIs de Delight permiten conversar con flow, lo que es increíble, no tiene limites.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2024

Great app, we have been using dialogue for about a year now and it really helped us streamline our support channels. Also, whatsapp marketing has a really good ROI.

Using app

About 1 year

Total reviews

14

Average rating

4.6

Developer Reply

Hi Team Plebs en Snobs, Thank you for your positive feedback! We’re thrilled to hear that DelightChat has helped streamline your support channels and that you're seeing great ROI with WhatsApp marketing. It’s fantastic to know the app is delivering value for your business. If there’s anything else we can assist you with to further enhance your experience, feel free to reach out—we’re always here to help! Regards, Thejus

4 / 5 Share

Aug. 23, 2024

We have been using the app for more than 2 years. The experience has been nothing short of excellent! The platform is user-friendly, making it easy to create and send emails. What stands out the most is the excellent customer support—anytime I've had a question or needed help, the team has been prompt and helpful. DelightChat has become an essential tool for my day to day office work and I highly recommend it to anyone looking for a reliable and feature-rich email provider.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Hi Team Hardrock4X4, Thank you so much for your fantastic feedback and for being with us for over two years! We’re thrilled to hear that you’ve had an excellent experience with DelightChat, and it’s wonderful to know that our platform has become an essential part of your daily workflow. We’re especially glad that our customer support has been prompt and helpful whenever you’ve needed assistance. Your recommendation means the world to us! If there’s anything else we can do to enhance your experience, don’t hesitate to reach out—we’re always here to help. Regards, Thejus

5 / 5 Share

Aug. 22, 2024

Have been using DC for sometimes now, very easy to use platform. Great customer support and very competative pricing. Would recommend DC over other platform.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Team Ganga Fashions, Thank you for your kind words! We’re so glad to hear that you find DelightChat easy to use and that our customer support and pricing have met your expectations. Your recommendation means a lot to us! If you ever need anything or have more feedback to share, don’t hesitate to reach out—we’re always here to assist. Regards, Thejus

5 / 5 Share

Aug. 15, 2024

Been using this app for almost a year now. What I love the most about this app is that it not just serves the purpose but also the backend team provides an amazing customer service. You can always reach out to them with your queries and they will revert with a solution in no time.

Using app

About 1 year

Total reviews

11

Average rating

5.0

Developer Reply

Hi Team Bay Window, Thank you so much for your kind words and for being with us for almost a year! We’re thrilled to hear that our app has been serving its purpose and that our support team has been able to provide you with quick solutions. Your feedback motivates us to keep improving and delivering the best experience possible. If you ever need anything else, feel free to reach out—we’re always here to help!" Regards, Thejus

5 / 5 Share

Aug. 12, 2024

The platform is user-friendly, allowing us to efficiently manage customer interactions and streamline communications.

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi Team S Studio Online, Thank you for your great feedback! We’re so glad to hear that you find the platform user-friendly and that it’s helping you efficiently manage customer interactions and streamline communications. If you ever need any further assistance, feel free to reach out—we’re always here to help! Regards, Thejus

5 / 5 Share

Aug. 10, 2024

It's been a month of using the platform. I'm a noob when it comes to tech. Their support team has been prompt, patient, and exceptional. I was in two minds before signing up but now it seems unlikely that I'll ever think of shifting.

Store

Mysfits

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi Team Mysfits, Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve had a positive experience with the platform. Our support team takes pride in being prompt and patient, and they’ll be glad to know they've helped make your transition smooth. We're so happy to have earned your trust, and we look forward to continuing to support you. If you ever need anything, don’t hesitate to reach out—we’re always here to help! Regards, Thejus

5 / 5 Share

Aug. 9, 2024

This app is easy to use and their team makes whatsapp group where they solve all your doubts. Thankyou

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Team SAMA by Rakhi, Thank you for your kind feedback! We’re delighted to hear that you find the app easy to use and that our WhatsApp Support Group has been helpful in resolving your doubts. We're always here to ensure you have the best experience possible. If you ever need further assistance, feel free to reach out! Regards, Thejus

5 / 5 Share

Aug. 5, 2024

Nice

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Team AgriClub, Thank you for your feedback! We’re glad to hear you’re enjoying DelightChat. If you have any suggestions or need assistance, feel free to reach out—we’re always here to help! Regards, Thejus

5 / 5 Share

July 27, 2024

Broadcasts and Automations to Mexican numbers had a bug due to some Meta issues but customer services from DelightChat help was superb and fixed the issue in less than 2 weeks. I want to thank Priya for her help. I believe the app is very useful with great features, and even though it seems they are still developing new features and some of them may need to be updated/fixed they have a great customer service via whatsapp group and will help you with any issue you may come across.

Using app

About 1 month

Total reviews

2

Average rating

3.0

Developer Reply

Hi Team Guantanamera, Thank you for your detailed feedback! We’re glad to hear that our customer service, especially Priya, was able to assist you in resolving the issue with broadcasts and automations quickly. We appreciate your understanding regarding the Meta-related bug and are happy to know you find the app useful with great features. Your recognition of our ongoing development efforts means a lot to us, and we’re committed to enhancing the platform further. If you have any more questions or need assistance, feel free to reach out—we’re always here to help! Regards, Thejus

5 / 5 Share

July 12, 2024

We tried different solutions for WhatsApp Marketing and found Delight Chat to have a fair offering for its valued features. The Delight Chat team is very prompt and supportive.

Using app

2 months

Total reviews

7

Average rating

5.0

Developer Reply

Hi Team The Banyan Tee, Thank you for your positive feedback! We’re thrilled to hear that you found DelightChat to be a great solution for WhatsApp marketing and that our features meet your needs. Our team is dedicated to providing prompt and supportive service, and we appreciate your recognition of their efforts. If you have any questions or need further assistance, don’t hesitate to reach out—we're here to help! Regards, Thejus

5 / 5 Share

July 15, 2024

Delightchat exceeded expectations! The team was incredibly quick and helpful, providing outstanding support. The API platform is super easy to work with, making integration a breeze. Don't think twice, much recommended.

Store

TRAPIN

Using app

17 days

Total reviews

2

Average rating

4.5

Developer Reply

Hi Team TRAPIN, Thank you so much for your fantastic feedback! We’re thrilled to hear that DelightChat exceeded your expectations and that our team provided quick and helpful support. It’s great to know that you found our API platform easy to work with and that integration was a breeze for you. Your high recommendation means a lot to us! If you ever need anything else, feel free to reach out—we're always here to assist. Regards, Thejus

5 / 5 Share

June 15, 2024

Amazing service Amazingggggggg

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Team DabToFab, Thank you for your amazing feedback! We’re thrilled to hear that you’re loving our service! Your enthusiasm means a lot to us. If you ever have any questions or need assistance, feel free to reach out—we’re always here to help! Regards, Thejus

5 / 5 Share

June 13, 2024

seamlessly helps us do customer care and customer whatsapp outbound on one platform. i am a satisfied customer.

Using app

2 months

Total reviews

7

Average rating

5.0

Developer Reply

Hi Team Gully Labs, Thank you for your wonderful feedback! We’re glad to hear that DelightChat is helping you seamlessly manage customer care and WhatsApp outbound communications on one platform. Your satisfaction is our top priority, and we appreciate your support! If you have any questions or need further assistance, feel free to reach out—we're always here to help! Regards, Thejus

5 / 5 Share

June 13, 2024

We have been using DelightChat for over 2 years now, features are powerful, with automation rules and campaign analytics. One stop solution for all your communication needs. Also excellent and quick support from delightchat support team on whatsapp group.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Hi Team Kadam Haat, Thank you for your fantastic feedback! We’re thrilled to hear that you’ve been using DelightChat for over two years and that our powerful features, automation rules, and campaign analytics have met your communication needs. It's great to know that our support team has provided excellent and quick assistance through the WhatsApp Support Group. Your continued trust means a lot to us! If you ever need further assistance or have suggestions, don’t hesitate to reach out—we're here to help! Regards, Thejus

5 / 5 Share

June 11, 2024

Been using DelightChat for quite sometime. I think what really shines out is the RESPONSE Speed of the team. Believe it or not, changes and help from the customer service is like really really fast. You have question? Bang! Answered in 10min. So far so good. Keep it up

Using app

About 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Hi Team Jolicare MY, Thank you for your amazing feedback! We’re thrilled to hear that you’ve had such a positive experience with DelightChat and that our team's response speed has made a difference for you. It’s great to know that we’ve been able to provide quick answers to your questions. Your encouragement means a lot to us, and we’ll continue to strive for excellence. If you ever need anything else, feel free to reach out—we're always here to help! Regards, Thejus