Zapiet ‑ Rates by Zip Code
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Maria in support is great
Hi there! Thank you for your review! If you need help down the line do not hesitate in reaching back, we are always happy to assist. All the best, María
Hi there, Thank you very much for taking the time to leave a review, it's much appreciated! If you have any more questions or need any further assistance with our Zapiet - Rates by Zip Code app, please do not hesitate to send a message. All the best, Rutvik
Great app! Simple and straightforward to use
Hi Jackie, Thank you very much for taking the time to leave your review, it's really appreciated! If you have any other questions down the road, please do not hesitate to send a message. Warm regards, Jessica
Great app!
Hi Sara! Thanks so much for taking the time to leave a review. We’re really glad we could assist you. Don’t hesitate to reach out if you need anything else. Best regards Betty
Allan was great; the tech issues are the only reason it's not 5 stars. Despite the tech challenges, Allan consistently picked back up the conversation and helped me navigate the issues efficiently.
Hi! Thank you so much for the feedback. I’m glad I could help you navigate those hurdles efficiently. I truly appreciate your patience while we worked through the tech challenges to get your shipping rates by zip code running smoothly. We are constantly improving our app's performance to ensure a 5-star experience for every merchant. If you need more help with your shipping zones or store setup, please don't hesitate to reach out! Best, Allan
Betty has been great help. Zapiet's support is reliable and I highly recommend
Hi Rujin! Thank you so much for the wonderful review! It was my pleasure helping you with the app today. If you ever need a hand, feel free to reach out anytime. Best regards Betty
Hi there, Thank you so much for taking the time to leave a review for our Zapiet - Rates by Zip Code app, I really appreciate it! If you ever need assistance or have questions in the future, please feel free to reach out. Cheers, Jessica
Jessica was super helpful, thank you
Hi there, I want to thank you for your very kind words and review! It was really nice chatting with you and helping with our Zapiet - Rates by Zip Code app!!! Please do not hesitate to reach back out if you have any questions or need any assistance. Warm regards, Jessica
Hi there! Thank you for taking your time to leave us a review! I’m really glad I could assist you. Please feel free to reach out anytime you need support. Best regards Betty
Rutvik was extremely helpful! Quickly identifying and resolving the issue with efficiency.
Thank you very much for your kind words, it's really much appreciated! If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Rutvik
Absolutely brilliant app and even better customer support. I had a tricky setup with multiple postcodes and delivery rules, and the support team guided me through everything step by step. They replied quickly, understood exactly what I needed, and even helped identify issues I didn’t realise were causing problems. Everything is now working perfectly, and it’s saving me a huge amount of time and hassle. If you need precise postcode control and responsive support, this is the app to get. Highly recommended!
Thank you so much for taking the time to leave such a thoughtful review. I’m really happy to hear that the app is working perfectly for you now. I know setting up multiple postcodes and delivery rules can be challenging, so I’m glad I was able to guide you through everything and help identify the issues causing the trouble. Knowing it’s now saving you time and hassle makes it all worthwhile. If you ever need help in the future or want to make further adjustments, don’t hesitate to reach out. I truly appreciate the recommendation and your trust in our Zapiet – Rates by Zip Code! Warm regards, Sandy
great app ad great service!
Hi Daniela, Thank you very much for taking the time to leave a review! If you have any other questions or need any further assistance with our Zapiet - Rates by Zip Code app, please do not hesitate to send a message. Kind regards, Srivastav
Salaj es realmente la más profesional de todas las personas de ATC con las que he podido contactar. Simplemente magnifica y no paró hasta dejarlo todo listo. Stephane genial¡¡
Hi Sofia and thank you for the wonderful review! I'm glad we were able to cover all your questions regarding our app's product-specific preparation feature. If you ever have any other questions or need a helping hand, don't hesitate to reach out! -Stephane
Love working with the Zapiet team! Awesome to talk to humans who help and are knowledgeable about their product. The app works so well for our needs as a florist!
Hi Caroline, Thank you so much for taking the time to leave such a kind review. It was a pleasure working with you. I’m really happy to hear that our Zapiet - Rates by Zip Code app fits your florist needs and is helping things run smoothly, and that the support you received made a difference. If anything comes up or you have questions down the road, feel free to reach out. Warm regards, Jessica
Very easy app to configure, got stuck but the online help is amazing - dealt with Rutvik and he went above and beyond!
Hey Lucia, Thanks a bunch for trusting us; it truly means a lot! We’re really happy we could help you out. If you ever need anything down the road, don’t hesitate to reach out. We’re always here for you. Best regards, Rutvik
Nandita was very helpful when we experienced some issues with the app, very friendly with prompt responses. Allan was wonderful and he was very attentive. He tried to accommodate our request and went above and beyond.
Hello Les, Thank you so much for your lovely review, I'm always happy to be of assistance to our customers. If you need help, do not hesitate to get in touch with us. All the best, Allan
I had to go through the AI Chat-bot first which contradicted itself whilst try to assist, but eventually it saw sense and offered me a human to speak to. 'Nandita' was very helpful with my request. It was a simple one but the answer eluded me. Thanks Nandita
Hello Barry, Thank you so much for your lovely feedback! It was truly great chatting with you, and I’m really glad I could help you set up the rates. If you ever need anything else or have further questions, please don't hesitate to reach out; I’m always happy to assist! Warm regards, Nandita
Sandy was absolutely brilliant. Super helpful, really easy to understand, incredibly responsive and also proactive in helping me anticipate and avoid potential issues I hadn't even come across yet. Thank you so much Sandy - you were everything I hoped to find from support after 24hrs of driving myself potty trying to figure out what I was doing wrong.
Hello Sophie and Alex, Thank you so much for these lovely words ! It was a pleasure working with you. I'm only a few clicks away, if ever you have more questions or need assistance ! All the best, Sandy
This app does not work simply for subscription based website. I dealt with many of their support members and none of them were able to fix the issue. I do not recommend and still waiting for a refund...
Hi there, I’m sorry to hear about your experience. Our Zapiet - Rates by Zip Code app is to generate different rates via zip codes both for local delivery & shipping and your subscription app would be to manage subscriptions. I have reached out and would love a chance to review your case. Looking forward to getting this resolved, Jessica
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