Zapiet ‑ Rates by Zip Code
Zapiet - Rates by Zip Code
Rating
4.7
feedback
78
chart
#644
All reviews
Review RSS Feed
March 18, 2024
Jessica has been incredibly helpful, efficiently resolving all the issues we've encountered with Zapiet. We've been utilizing this application for several years, and only recently discovered some inaccuracies in our delivery service settings. The live chat experience with Jessica was outstanding, significantly enhancing our overall satisfaction with the service.
Hi Chao, Thank you very much for taking the time to leave a review and for your kind words! It was truly a pleasure chatting and assisting you with your local delivery settings in our Delivery Rates by Zip Code app, which you have integrated into our Zapiet - Pickup + Delivery app. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. Warm regards, Jessica
March 7, 2024
For two years, Zapiet has flawlessly managed my Shopify store's deliveries. Their customer service is unmatched—quick and efficient. Jessica's assistance has been invaluable for streamlining operations. Highly recommend for reliability and excellent service!
Hi Stéphanie, Thank you so very much for leaving such a lovely review for our Delivery Rates by Zip Code app It was my pleasure helping you to streamline your operation and to make certain that the correct rates appear at checkout. If you have any other questions or need any further assistance, please do not hesitate to send a message. Warm regards, Jessica
March 5, 2024
Klaudia was great and very helpful. Great communication skills
Hey Steve, Thank you so much for your positive review! It was a pleasure assisting you with your rates and zip codes. We're here to help! Cheers, Klaudia
Feb. 25, 2024
Over the past 4 years I have really been able to succeed thanks to this app. It ahs helped me keep away from alot of pesky third party delivery apps like Uber you take your money and also keep the customer service in a controllable state. Also shout out to the support team. VERY HELPFUL. They are HUMANS and don't just send you links to check bc sometimes you may have a unique question. The links are helpful but it's super nice to and almost a luxury these days to have the support team walk you thru so easily thru live chat. That shows you they are well trained.
Hello Cristina, thank you so much for this review! We're thrilled to hear that you've been with us for so long and we're delighted to know that we've contributed to the growth of your business. 🥺 It's always a pleasure to assist you ❤️ J Barjum
Feb. 21, 2024
Great app that is user friendly, customer friendly and comes with a great support team. Highly recommend, it really helps us optimize revenue and helps our customers understand the delivery and pick up options available.
Thank you Simon for taking the time to leave such a lovely review It's always a pleasure chatting with you and helping with our Delivery Rates by Zip Code app which you have integrated with our Zapiet - Pickup + Delivery app. If you have any questions or need any assistance, please do reach out. Kind regards, Jessica
Feb. 9, 2024
One again, Jess saved the day, Zapiet is such a great company and great product, no wonder Shopify showcase them at every Editions. Great product fam! Andrew, I swear, give Jess a raise!
Thank you very much for leaving such a lovely review for our Delivery Rates by Zip Code app Simon It's always a pleasure chatting with you and finding the best solution for you and your store. Warmest regards, Jessica
Jan. 16, 2024
Perfect app for customizing shipping rates by province or region. I had a few issues with getting it working, and the customer support was excellent in assisting me to see where I had gone wrong. Highly recommended.
Hi Greg, Thanks for the great review! Your recommendation means a lot to us! We're glad our app is working well for customizing shipping rates by province or region. If you have any more questions or need further assistance, feel free to reach out. Cheers, Klaudia
July 11, 2024
Jeanette just helped me change the name of one of my rate and she was really patient. Thank you Jeanette! Not only you made my day, but you also helped my clients navigate a better website. Thank you thank you Jeanette!
Hello Josée, Thank you for kind words ! You're always welcome to write me back if there is anything else I can assist you with. If I made your day, please note that you also made mine All the best, Sandy
Nov. 8, 2023
The support team get to you right away when there'sm an issue.
Hi there, Thank you very much for your review! I was glad to help you with the different zip codes and zones in our Delivery Rates by Zip Code app and making sure that the correct rates appear at checkout. If you have any other questions down the road, please do not hesitate to send us a message. Best wishes, Jessica
Nov. 1, 2023
Here is my response: Hi Thank you so much for a 5-star rating 🌟 . We're happy that we could assist you with our apps: Zapiet - Pickup + Delivery app and Zapiet - Rates by Zip Code . Your feedback means a lot to us, and if you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here and ready to assist you anytime! 😊 Warm regards Betty
Oct. 24, 2023
Love this App. It does everything as advertised but what deserves 5 stars is their customer support! They are knowledgeable, professional and helpful. They are quick to respond and they follow up in a timely manner when they don’t know the answer or can’t fix the issues right away. Kudos to Klaudia and Jeanette for their support with my recent issues with Shopify checkout.
Thank you for the awesome review! We're delighted that you're happy with Zapiet - Rates by Zip Code and our support team. If you ever need more assistance, just give us a shout. We're here for you! 😊🌟 - Jeanette & Klaudia
Aug. 22, 2023
Allows us to limit delivery to specific postal codes with varying rates in a robust manner. Their support is AMAZING. (Jessica) They respond quickly, explain issues well, and resolve the problems.
Hi David, Thank you very much for your review :) It was my pleasure helping you via email to get your zones and rates set up in our Delivery Rates by Zip Code app. If you have any other questions or need any further assistance, please do let us know. Kind regards, Jessica
March 29, 2023
The Zapiet apps are on the pricey side, but they offer the best functionality and customer service is great! We have tried other delivery and pickup apps, but Zapiet is the best fit for our needs. So for us, it's worth it!
Hey there! It was really nice assisting you with our Delivery Rates by Zip Code and Pickup + Delivery apps today Should you need anything else down the road do not hesitate in reaching back here, we are always happy to help out. Best, María
March 1, 2023
Jayne is an absolute superstar and was so patient with me getting this all set up. Does exactly what we need it to do!
Hi there, Happy to assist you in setting up Zapiet ‑ Rates by Zip Code today. If you need anything in the future the whole team is here to help! Jayne
June 14, 2022
Fast and amazing customer service! I wish Zapiet had more apps. I also use their Delivery Rates by Zip Code app and have loved what it's doing for my delivery business!
June 1, 2022
The support I received from Klaudia was amazing. Thanks again for being so patient and helping me out.
Hi Josh, Thank you for your kind words and continued support! It was truly a pleasure assisting you today. Cheers, Klaudia
May 26, 2022
With Shopify not able to configure UK postcodes, this app and its advanced wildcard matching feature is perfect to make sure your delivery goes to the right postcode areas. The app is easy to understand and the support team were quick to respond and help with any assistance i required.
Thank you so much for the review! Our dev team is always hard at work with improvements such as this and this kind of feedback goes a long way for the whole team. Stephane
May 24, 2022
Great features and awesome client support! The tool answers very well to our needs. Keep going Zapiet team, thanks for all.
Hi there, Thank you for taking time to leave such a lovely review! It is so great to hear that Delivery Rates by Zip Code has been able to provide the solutions needed for your business. It was a pleasure to assist on live chat the other day- you know where we are if you need anything else. Best wishes, Kitty
May 23, 2022
Great app, simple, works perfectly and support can't do enough! Has enabled us to be able to offer specific delivery options per postcode
Thank you very much for the awesome review! We take great pride in helping our merchants. Stephane
Sept. 5, 2025
Jessica was prompt, knowledgeable and friendly resolving my issue. It's good to know that there's an actual human dedicated to fixing my store's issues.
Hi Scott, Thank you very much for taking the time to leave such a lovely review! It was a pleasure helping you with our Zapiet - Rates by Zip Code app for your shipping rates. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica