Zapiet ‑ Rates by Zip Code
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Jessica was super helpful, thank you
Hi there, I want to thank you for your very kind words and review! It was really nice chatting with you and helping with our Zapiet - Rates by Zip Code app!!! Please do not hesitate to reach back out if you have any questions or need any assistance. Warm regards, Jessica
Hi there! Thank you for taking your time to leave us a review! I’m really glad I could assist you. Please feel free to reach out anytime you need support. Best regards Betty
Rutvik was extremely helpful! Quickly identifying and resolving the issue with efficiency.
Thank you very much for your kind words, it's really much appreciated! If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Rutvik
Absolutely brilliant app and even better customer support. I had a tricky setup with multiple postcodes and delivery rules, and the support team guided me through everything step by step. They replied quickly, understood exactly what I needed, and even helped identify issues I didn’t realise were causing problems. Everything is now working perfectly, and it’s saving me a huge amount of time and hassle. If you need precise postcode control and responsive support, this is the app to get. Highly recommended!
Thank you so much for taking the time to leave such a thoughtful review. I’m really happy to hear that the app is working perfectly for you now. I know setting up multiple postcodes and delivery rules can be challenging, so I’m glad I was able to guide you through everything and help identify the issues causing the trouble. Knowing it’s now saving you time and hassle makes it all worthwhile. If you ever need help in the future or want to make further adjustments, don’t hesitate to reach out. I truly appreciate the recommendation and your trust in our Zapiet – Rates by Zip Code! Warm regards, Sandy
great app ad great service!
Hi Daniela, Thank you very much for taking the time to leave a review! If you have any other questions or need any further assistance with our Zapiet - Rates by Zip Code app, please do not hesitate to send a message. Kind regards, Srivastav
Salaj es realmente la más profesional de todas las personas de ATC con las que he podido contactar. Simplemente magnifica y no paró hasta dejarlo todo listo. Stephane genial¡¡
Hi Sofia and thank you for the wonderful review! I'm glad we were able to cover all your questions regarding our app's product-specific preparation feature. If you ever have any other questions or need a helping hand, don't hesitate to reach out! -Stephane
Great app and the support team is quick to respond & assist!
Hello, Thank you so much for leaving such an amazing review. I’m really happy I could help and provide the support you needed. Wishing you a Merry Christmas and all the very best! Regards, Rutvik.
Love working with the Zapiet team! Awesome to talk to humans who help and are knowledgeable about their product. The app works so well for our needs as a florist!
Hi Caroline, Thank you so much for taking the time to leave such a kind review. It was a pleasure working with you. I’m really happy to hear that our Zapiet - Rates by Zip Code app fits your florist needs and is helping things run smoothly, and that the support you received made a difference. If anything comes up or you have questions down the road, feel free to reach out. Warm regards, Jessica
Very easy app to configure, got stuck but the online help is amazing - dealt with Rutvik and he went above and beyond!
Hey Lucia, Thanks a bunch for trusting us; it truly means a lot! We’re really happy we could help you out. If you ever need anything down the road, don’t hesitate to reach out. We’re always here for you. Best regards, Rutvik
Hi Gabriela! Thank you so much for sharing your review! It was a pleasure helping you with the issue you were experiencing. If you ever need anything else, please don’t hesitate to reach out. We are always here to help. Best regards Betty
Nandita was very helpful when we experienced some issues with the app, very friendly with prompt responses. Allan was wonderful and he was very attentive. He tried to accommodate our request and went above and beyond.
Hello Les, Thank you so much for your lovely review, I'm always happy to be of assistance to our customers. If you need help, do not hesitate to get in touch with us. All the best, Allan
I had to go through the AI Chat-bot first which contradicted itself whilst try to assist, but eventually it saw sense and offered me a human to speak to. 'Nandita' was very helpful with my request. It was a simple one but the answer eluded me. Thanks Nandita
Hello Barry, Thank you so much for your lovely feedback! It was truly great chatting with you, and I’m really glad I could help you set up the rates. If you ever need anything else or have further questions, please don't hesitate to reach out; I’m always happy to assist! Warm regards, Nandita
Sandy was absolutely brilliant. Super helpful, really easy to understand, incredibly responsive and also proactive in helping me anticipate and avoid potential issues I hadn't even come across yet. Thank you so much Sandy - you were everything I hoped to find from support after 24hrs of driving myself potty trying to figure out what I was doing wrong.
Hello Sophie and Alex, Thank you so much for these lovely words ! It was a pleasure working with you. I'm only a few clicks away, if ever you have more questions or need assistance ! All the best, Sandy
This app does not work simply for subscription based website. I dealt with many of their support members and none of them were able to fix the issue. I do not recommend and still waiting for a refund...
Hi there, I’m sorry to hear about your experience. Our Zapiet - Rates by Zip Code app is to generate different rates via zip codes both for local delivery & shipping and your subscription app would be to manage subscriptions. I have reached out and would love a chance to review your case. Looking forward to getting this resolved, Jessica
Jessica is super helpful and understood my questions as a novice! Great support, great app!
Thank you very much for your kind words and for taking the time to leave a review!!! If you have any other questions down the road, please do not hesitate to send us a message. Best regards, Jessica
Hi Johnny! Thank you so much for taking the time to leave us a review! If you ever need a hand, please feel free to reach out to us anytime! We're always happy to help. Best regards Betty
Incredible customer support. Above and beyond– really.
Thank you Matt! It was really nice chatting and getting you all sorted! If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
Thank you so much, Ryan, for the amazing review! It was an absolute pleasure working with you in our Zapiet – Rates by Zip Code app. If you have any other questions down the road, please don’t hesitate to send us a message. Lui
Outstanding troubleshooting and support by Jessica! Thank you for fixing my issue. Zapiet is the best!
Hi Franklin, Thank you for your lovely feedback! I’m so pleased I could get everything sorted for you. Your support means a lot, and I’m thrilled to hear you’re enjoying our Zapiet - Rates by Zip Code! Warm regards, Jessica
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