Zapiet ‑ Rates by Zip Code
Zapiet - Rates by Zip Code
Rating
4.7
feedback
67
chart
#822
All reviews
Rating Breakdown
Review RSS Feed
July 13, 2021
Fantastic app and even better service! Stephane helped us out in setting up the app and responded within a few minutes with the questions we had. A+
Thank you very much for the awesome review! We're always here and happy to help. Stephane
July 7, 2021
This app does exactly what I needed. We use it to block off shipping zipcodes and it works well for that. I had some questions with setup and their support team was wonderful and patient. They even helped setup when I was missing what to do.
Hi there, Thank you very much for your kind words and the lovely review. It was great chatting with you and helping you set up our Delivery Rates by Zip Code app for your shipping needs. If you have any questions down the road or need any assistance, please jump on our live chat and we will be happy to help . Cheers, Jessica
May 11, 2022
We use this app to display same day / next day shipping rates to select postal codes only, in addition to our regular Shopify shipping rates and it works great in doing this - our new rates only display to people in our custom list! Had a rate display hiccup upon set up and Jessica from support was fantastic in identifying and solving it for us quickly via chat - now everything is running smoothly! Overall I would recommend this app if you're looking to customize your rates beyond what Shopify offers by default. Update: Using this app now to move my curbside pickup shipping rates to limit them to a smaller segment of customers than what I had previously set up via Shopify basic shipping settings. Works great! Thanks Stephane for your help - I am so happy to know I can display multiple rates with different names to my customers at the same time. Fantastic.
May 3, 2021
Jessica helped us setting up the App and was great to talk with ur and get her support. Easy to install and working fine, from Portugal :)
Hi there, It was really great chatting with you and I'm so glad that you are all set and ready to go. If you have any other questions down the road, please do not hesitate to send us a message. Thanks, Jessica
April 14, 2021
This App is just what I needed. I can have free local delivery close to our shop and only the postal codes that I entered. Robert did a fantastic job setting this up for my store. This app will help my shop with local sales.
Hi there! Thanks so much for the shout out and it was my pleasure assisting you :D We're right here if you need anything! Regards, Robert
March 30, 2021
Unfortunately, Shopify subscriptions do not recognize the Shopify delivery. This app is solving our problem! We are now able to offer our immediate zipcodes free delivery and then shipping for the rest of the US. I had trouble setting it up and the customer service was really great and quick! Recommended if you need this feature.
Hi there, Thanks for the kind review. I'm glad that you have found our team helpful in regards to getting all your questions answered and making an improved user experience within your store. You know where we are if you need any more help! Jayne
Feb. 24, 2021
What another great App by Zapiet!...We use the Store pickup & delivery app and this app and they are both excellent! There support is spot on, when ever i have reached out to them on there Facebook page have always replied almost instantly! Sam is a legend and has helped me out no end with anything i did not understand or any issues. Zapiet is by far my favourite App provider and just wish they would bring out more!!!
Jan. 25, 2021
Breaks down every few months, blocking customer checkout for hours on end... like right now. Failures are natural, but their response time on outages can be really awful bc their support isn't 24/7.
Hi there, Thanks for your feedback. We have had no other reports of issues with our Delivery Rates by Zipcode app. So the problem must be isolated to your stores configuration. To confirm we do indeed offer 24/7 support. You are free to call or message us anytime. I have just checked and we replied to your most recent support request in less than 20 minutes. My support team will reply directly to help troubleshoot your issue. Andy
Jan. 25, 2021
This app has been key for us. Now we can manage our local delivery rates and elegantly control shipping to our region
Jan. 22, 2021
Have been using this app for 12 months and it is great! Support is excellent too, I had an issue and they responded within 15 mins of sending through and fixed the issue.
Jan. 15, 2021
We use this app on two of our websites and the functionality is brilliant - plus the support team is wonderfully helpful. I would definitely recommend this app alongside their other "Store Pickup and Delivery" option... we found Shopify's native offers very basic. Awesome API 10/10.
Dec. 15, 2020
Had a problem with managing Zip Codes and chatted with Marija in support. She was amazing! Explained everything in detail and also helped in troubleshooting the issue and fixing it. 5 starts just for customer service they offer. The app is great too.
Oct. 15, 2020
Great app if you need something simple to validate zip codes for specific rates. It doesn't have much customizability like their other app, store pickup and delivery which allows you to edit the checkout screen.
Hi there, Thanks so much for your feedback. I absolutely understand your frustration, and I’m sorry for this. We have investigated the reason why we missed your free setup call, as this is highly unusual. Actually, this is our first missed appointment! It appears that our system that automatically synchronizes with our team’s schedule allowed you to book a time that wasn’t actually available. We have already implemented a fix so this issue doesn’t happen again. I am super excited to work with you to get your store set up. I have reached out to you via email, and I will call you during your business hours today. I look forward to speaking with you soon :) Kindest, Sebastian
Sept. 30, 2020
I had the most helpful call with a lovely member of the team and he solves all of the little problems I couldn't work out! Thanks!
Sept. 15, 2020
Sandy was so amazing! Quickly explained where I'd gone wrong and fixed my issues, you're doing an amazing job guys!
Thank you so much! It has been a pleasure to work on your store :D Don't hesitate to reach back to me, if there is anything else I can do to help you. Thank you for having took the time to come leave this review! Wishing you a lovely day. - Sandy
Aug. 21, 2020
Great and prompt support got the app in no time working even though Shopify was down and was causing issues
July 21, 2020
Easy to use App with great customer support! I used this app to target free delivery rates for particular postal codes. It worked like a charm after some help from the support :) The support was prompt, provided clear instructions, and helped with resolving my issue within hours. Thank you so much for this great looking App that was straightforward to setup.
July 9, 2020
Does not integrate well (if at all) with Shopify local delivery. I've tried Zapiet twice now, this app and another of theirs (by distance) - both work as and when, usually just crashing days later. I'm giving up. Their apps just stop working without any notification or reason.
June 20, 2020
Great customer support!!! And the app is exactly what I needed for my business. Thank you very much!
June 19, 2020
Great customer service. I had a bit of trouble integrating the app but the team was so helpful and went out of their way to provide incredible support!!! I would give this customer service 10 stars if I could. Makes a huge difference! Great job!