All reviews

Rating Breakdown

  • 5
    98% (5,088 ratings)
  • 4
    1% (52 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (49 ratings)

Reviews with Text

  • 99% (5,144)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 27, 2025

They tried very hard to solve my issue. I recommend this service agent, she was very kind and patience with me.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2025

Fast and helpful support resloved my questions quickly

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2025

The service was very responsive and quickly resolved my issue, I highly recommend DSERS.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2025

Excellent customer service I got from Kusy! Very sopportable and helpfull to solve my problems I'm having since a longer time ! Working with her was just amazing ! I recommand her !

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 25, 2025

Zico offers fast and efficient service.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 25, 2025

good services

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 25, 2025

Ms. Luna helped me today by helping me to find a supplier for a product a customer bought from my store. Thanks a bunch.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 24, 2025

Excellent support and fast resolution! I had an issue with an old deleted Shopify store still showing in my DSers account and blocking product imports. The DSers support team quickly understood the problem and resolved it efficiently. They were professional, patient, and very clear in their communication. Everything is now working perfectly, and I can import products from my active store without any issues. Highly recommend DSers for dropshipping — great tool backed by a helpful support team!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 24, 2025

The assistant was helpful and very friendly.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 24, 2025

“Very easy to use for beginners and extremely helpful support team. DSers makes order fulfillment simple and smooth. Highly recommended for anyone starting dropshipping!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 24, 2025

today i got an order on Dsers but due to the limitation of the Shipping option by the Main supplier i was unable to fulfilled that order till i ask for help in customer care and today Ms. Luna she assigned to me and supported me well by explaining the whole process and also, i had some doubts for which she help me to clarify it and made smooth order execution i believe with DSers i will have more opportunity to grow my store in the MENA region. Once again Thank you Ms. Luna

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 23, 2025

Frankie for customer support were real great to me, helped me in everything I need it, I'm glad that I know they helped so easily and quickly.

Store

NeoEvo

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2025

The assistant was helpful.

Store

Bynso

Using app

7 months

Total reviews

3

Average rating

4.3

5 / 5 Share

Dec. 23, 2025

Avaliação excelente! A Teresa foi super rápida para resolver meu problema e extremamente atensiosa durante todo o atendimento. Atendimento ágil, eficiente e humano. Estão de parabéns!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2025

Quel beau service!, J'apprécie, je suis satisfait.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2025

Bianca e uma otima atendente, resolveu meu problema

Store

Belazzy

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2025

Using app

4 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 22, 2025

Pedi el reembolso de mis 20 usd. No me escucharon. No tuve ni un solo beneficio con Esta aplicación

Using app

About 2 months

Total reviews

2

Average rating

3.0

Developer Reply

Hello, Thank you for providing such detailed feedback about your experience with our support team. We sincerely apologize for the frustration and inconvenience you encountered. Our financial team has already noted and prioritized your refund request. We will also keep you updated via email with any further feedback. Here is the email address & official messenger link [email protected] https://www.messenger.com/t/DSersOfficial DSers team

5 / 5 Share

Dec. 22, 2025

I recently contacted DSers' support and spoke to a Zico, who was very helpful. Zico responded quickly to my questions and was patient as well. Great customer service!

Store

Sereva

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2025

I'm new to drop shipping. Cyril was wonderful. Very Patient. Walked me through step by step. Great customer service.

Using app

11 months

Total reviews

1

Average rating

5.0