All reviews

Rating Breakdown

  • 5
    98% (5,112 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (48 ratings)

Reviews with Text

  • 99% (5,170)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 21, 2025

Sherry was tremendously helpful in helping me understand the platform. she spent a little over an hour answering my questions to the fullest extent. screenshots were provided with every answer to help understand. was quite a great customer experience. fast response time.

Store

Rorahub

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2025

Excellent service rapide et avec explications dans le chat d’aide. J’ai été servi par Lacey et j’ai bien aimé! Merci

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2025

Good service, verry helpful. I am satisfied.

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2025

You all did a great job. Thank you very much!

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2025

Excellent excellent au top

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2025

Aimee thanks for helping me solving my issue you are a star

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2025

the support was very helpful and knowledgeable with the support scope.

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2025

Last night I received my first real order, but ran into an issue when one of my upsell items wasn’t mapped correctly. After struggling to get answers from the supplier and AliExpress, I finally connected with Kimi at DSers. She was professional, knowledgeable, and quickly solved the problem so my order could be processed. Thank you, Agent Kimi, for saving my very first dropshipping order!

Using app

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Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

Issue resolved effectively, Highly recommend.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

Blanca was extremely fast at solving my problem and very helpful. She was kind and efficient.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

Awesome app and top notch customer support I had a case on one of the busiest seasons of the year and Blanca were a great help. Very responsive, kind and got the issue sorted out in two minutes Highly recommended

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

Fiona was great! Very helpful and patient. Remedied my issue with a great explanation and resolution! Thank you!

Store

Arkmis

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

I was having trouble syncing my account and mapping a product. I contacted support and Janet was able to guide me and fix all my issues. I am very grateful for the 24/7 support and for professionals like Janet. We had to do it quickly because my supplier was waiting on the orders so he could process them before the factory closed for the weekend. Janet solved all my problems and the orders were received by the supplier and were SHIPPED BEFORE the weekend.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

Great app + great live support!

Using app

Over 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

Enthusiastic and generous, absolutely fantastic!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

The DSers Partner. Celia was very quick to respond and was very patient with me. I believe we figured out the issue and will continue to save the page after entering my tags. Celia was happy to help me again if needed! Thank you for your support!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

Celia was helpful the whole time & was very, very, very patient with me ( take note there's 3'very' ) because she did an awesome job guiding me the whole time, until i got it right. GOOD JOB CELIA keep it up!!! Please keep CELIA & give her a Raise$$$ she is an asset to your company. :)

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

Holly is awesome and very helpful!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

I had some technical issues and Lacey helped me solve them! She was very fast responding and clear with her instructions and very kind. Great support!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

Muy buena atención al cliente. Ayudó mucho en el primer pedido que mi tienda online ha tenido.

Using app

7 months

Total reviews

1

Average rating

5.0