All reviews

Rating Breakdown

  • 5
    99% (30,821 ratings)
  • 4
    1% (360 ratings)
  • 3
    0% (51 ratings)
  • 2
    0% (37 ratings)
  • 1
    1% (171 ratings)
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5 / 5 Share

Dec. 20, 2024

Rin was very helpful and might have even saved us some money if we use the app he suggested. next we are going to try it out.

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2024

great app, great service! Thank you

Using app

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Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 20, 2024

Great and fast service

Store

6-grams

Using app

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Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 20, 2024

help full agent and very quick respond THANK YOU

Using app

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Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 20, 2024

Incredible support from Sherry. I was truly lost on how to proceed and was facing many problems. Sherry helped me figure everything out and solve all my issues. He responded quickly, was concise, and provided easy and practical instructions on how to address the challenges I was facing. I truly appreciate it. Thanks, Sherry!

Store

Tekvara

Using app

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Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 20, 2024

Store

Firefly

Using app

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Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 20, 2024

atendimento muito rápido, agilidade e bom conhecimento, me ajudou muito.

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2024

I had problems figuring out how to change suppliers in DSres. The Chat help got on the right track with a video showing me step by step how to achieve that. Thanks for your great support!

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2024

Ótimo desempenho para drop, ótimo suporte rápido e eficaz.

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2024

Zina was extremely helpful! Answered all my questions really fast - highly recommend this service!

Using app

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Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 20, 2024

Aimee helped me with a issue. she is wonderful to work with!!!

Using app

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Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 20, 2024

Immediate and very helpful service - solved my issues quickly. Thank you!

Using app

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Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 20, 2024

Hello everyone, This was the first time I contacted dsers support and I was very skeptical about whether I would get an answer. This skepticism was unfounded, because I received a response from Kimi very quickly and was absolutely delighted. He helped me a lot and the error was then fixed. Simply a great service and very nice contact with Kimi. Keep it up!!!

Store

CLAMINA

Using app

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Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 20, 2024

Thank you very much for helping me in a timely manner

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2024

Great feedback and service by Zina!

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2024

Super Service, schnell und nett. Rfimp hat mir super geholfen.

Using app

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Total reviews

2

Average rating

5.0

1 / 5 Share

Dec. 19, 2024

Avoid DSers and their suppliers on Tmall at all costs! Mislabeled products, zero accountability, and endless excuses. I had to pay out of pocket to fix their mistakes while my orders remain on hold. They don’t care about their customers—don’t let them ruin your business too!

Using app

7 months

Total reviews

2

Average rating

2.5

5 / 5 Share

Dec. 19, 2024

Live chat via dsers is really great. Vivian helped me very quickly. I felt very comfortable with her. Thank you Vivian.

Store

ODELCI

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

Chrissy from DSers provided exceptional customer service! She was patient, knowledgeable, and incredibly responsive. Chrissy went above and beyond to address all my concerns and ensured I had a smooth experience. Her professionalism and friendly demeanor made a significant difference. Highly recommend reaching out to Chrissy for any assistance—she’s fantastic!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

I had an issue fulfilling my orders so I had a chat with Chrissy and she was very helpful! She figured out the problem straight away and advised me on how to solve it. I am very satisfied with the service.

Using app

3 months

Total reviews

2

Average rating

5.0