All reviews

Rating Breakdown

  • 5
    94% (5,152 ratings)
  • 4
    1% (52 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (52 ratings)

Reviews with Text

  • 99% (5,210)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 22, 2026

Easy to list products, support team always willing to help with any questions by resolving your issues.

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

I would give 10 Stars if I could. Very quick problem solving. Support from Frankie was very helpful, quick and issue was well explained. More support team members like Frankie.

Store

Ramasta

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

Muchas gracias por atenderme rápidamente y ayudarme a resolver el problema que tenía. Recomiendo esta App. a todos aquellos que hacen el Droppshipping

Using app

Almost 6 years

Total reviews

18

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

A very caring support team, responding quickly.

Store

Lumaz

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

DSers has great customer service. There is no wait time, the assistants are very fast and efficient.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

efficient & fast

Using app

4 days

Total reviews

2

Average rating

5.0

1 / 5 Share

Jan. 20, 2026

DSers refused to honor its own published refund policy for unused annual subscriptions. I had 8–9 months unused, placed no orders through DSers, and requested a partial refund. Support denied it based on undocumented “system / fiscal year” rules that do not exist in their Terms of Service or refund policy, then closed the ticket without a refund.

Store

Gemiria

Using app

11 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 20, 2026

super rapide et efficace

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

An outstanding dropshipping app that has made our workflow much smoother and more organized. The system is intuitive and saves us a lot of time in daily operations. The support team deserves special recognition — fast replies, clear guidance, and genuine willingness to help at every step. Thanks to their support, our work gets done efficiently and on time. A reliable choice for anyone serious about scaling their dropshipping business.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

good

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

Great service from Ashley

Using app

Almost 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2026

I was having such a hard time figuring out product pricing, shipping, and seamlessly syncing everything to my shop. Dropshipping isn't the easiest thing to learn on your own, and I honestly almost disconnected from DSers (I am stubborn and hate asking for help). After putting my ego aside I decided to just ask what I was confused about. I highly recommend skipping the part of trying to figure it out by trial and error-- Rita was incredibly helpful when navigating all of the options for my shop! Their customer service is on point and they respond quickly. 1000000000% recommend this app.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2026

Great support from Fiona. She was very helpful and resolved my issue quickly. Thank you!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 19, 2026

Whenever I have an issue, the support is quick and gives clear instructions.

Using app

Over 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 18, 2026

I love this app. I was having trouble setting up this app but they have 24/7 customer service and Blanca from dsers helped me get things going in less than 15 minutes!!!! she was very helpful and the setup was fast and makes the ordering process easy

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2026

Customer service is excellent Especially (Blanca). The team stands out for their quick response, courteous behavior, and professionalism in resolving issues. My request was handled with great attention, and an appropriate solution was provided in a very timely manner, reflecting their commitment to customer satisfaction. It was a positive experience, and I highly recommend dealing with them.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2026

Holly really saved me today! She provided remarkable customer service and helped me with a problem that had been causing me a lot of stress. Thank you so much Holly and DSers

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2026

Merci a Lacey Stan! après un problèmes avec un fournisseur, je ne pouvais plus envoyer les commandes à mes clients, elle m'a aidé pendant 2 heures pour régler mon problème. Merci infiniment, grâce à elle mon activité a pu reprendre! Mon héroïne du jour, ma super star, merci !

Using app

--

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 17, 2026

Shayla, thank you so much! I was confused about DSers setup but you guided me step by step with patience and kindness. You made everything easy to understand. Truly appreciate your help!

Using app

3 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 17, 2026

j'utilise Dsers pour vendre quelques produits, et je suis satisfaite du service . Aussi j'ai eu affaire à leur service support, via Messenger, c'est pas mal : réactivité et qualité de suivi et de support fournis. merci a vous

Using app

Over 1 year

Total reviews

1

Average rating

4.0