All reviews

Rating Breakdown

  • 5
    98% (5,314 ratings)
  • 4
    1% (56 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (61 ratings)

Reviews with Text

  • 99% (5,383)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 24, 2026

Shayla is a great help! Very friendly and helpful!! She spent hours helping me and I would definitely recommend her to anyone!!

Using app

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Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2026

I had a great experience with Sandy in the customer service department. She was attentive and very helpful! she solved my problem quickly with care

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2026

Great support from Nico! DSers helped me today to re-install the app on my browser to fix an issue I was having importing products from AliExpress to my Shopify store, Fashion NetClub. The process was smooth and the support was excellent. Special thanks to Nico for the quick and helpful assistance! Highly recommend DSers for anyone doing dropshipping with AliExpress. — Ruben at Fashion NetClub

Using app

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Total reviews

19

Average rating

4.7

5 / 5 Share

March 23, 2026

I’ve had an excellent experience using Dser! What impressed me the most is their incredibly dedicated and responsive support team. Anytime I had questions or ran into issues, they were quick to jump in and help—always patient, professional, and genuinely willing to go the extra mile. The platform itself works smoothly and makes order fulfillment much easier, but honestly, it’s the level of customer care that really sets Dser apart. You can feel that they truly care about their users’ success. Highly recommend Dser to anyone doing dropshipping!

Store

DASON

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2026

I had a really positive experience with the DSers customer service team today, especially thanks to Blanca. She was incredibly patient, knowledgeable, and genuinely helpful throughout the entire conversation. Blanca took the time to fully understand my issue and guided me step-by-step with clear, practical solutions that actually worked. What stood out the most was her professionalism and warm, friendly attitude—it didn’t feel rushed or scripted at all. She made sure all my questions were answered before ending the chat, which gave me a lot of confidence and peace of mind. Customer support like this makes a huge difference, especially when running an online business. I truly appreciate Blanca’s help and would definitely rate this experience 5 stars. Thank you for the excellent service!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2026

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 21, 2026

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2026

Lacey has been incredibly helpful and responsive—always providing clear solutions quickly. Really appreciate the great support!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

March 20, 2026

Service au top ! Support très réactif et professionnel. Mon problème a été pris en charge rapidement avec des réponses claires et efficaces. Je recommande fortement, surtout pour les dropshippers qui veulent un support fiable. Un grand merci à Luna pour sa réactivité!

Store

Nexora

Using app

About 2 months

Total reviews

21

Average rating

5.0

5 / 5 Share

March 20, 2026

Kimi è stata efficiente gentile e disponibile. Davvero fantastica

Using app

8 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2026

Great support from Blanca

Store

SUHISU

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2026

I had a great experience with the support team, especially Luna. She was very helpful, patient, and quick to understand my issue. She provided clear explanations and found a solution efficiently. Really appreciate the support — thank you Luna!

Store

Plumea

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2026

Fast and efficient support!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2026

its a very nice app to work with highly recommended and specially when ever i feel assist Lacey was there to help, and all time satisfied. Thanks

Store

Myisik

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 18, 2026

I had a problem and the service rep was very patient and walked me through the process. I cannot say enough aabout the customer support.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2026

très bien malgré des difficultés a résoudre, réponse obtenue rapidement, merci pour le dépannage c'est cool

Using app

6 months

Total reviews

2

Average rating

5.0

4 / 5 Share

March 18, 2026

Dsers has been really helpful. Every time I have a question they email me back really quick and with answers. Recently Wendy was very nice and helpful. Thanks

Using app

13 days

Total reviews

1

Average rating

4.0

5 / 5 Share

March 18, 2026

Excellent customer service -- Lily

Store

I YAN

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2026

היי ריטה ממש עזרה לי תודה רבה!

Store

OVELIN

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2026

Excellent Customer Service by Elora. 5 Star

Using app

3 months

Total reviews

1

Average rating

5.0