DSers: Dropship+AliExpress+AI

Friendly-communicated and supportive !

Holly was amazing! She helped me fix my syncing issue quickly and made the whole process super easy. Great support and very friendly service!

Great support team.

awesome support, Esfania helped me out so muchh

Excellent support! The agent stayed with me through the whole process, investigated the issue, and helped me successfully place the order. Thank you very much for your patience and assistance. Highly recommended!

Support client réactif et efficace, merci

I give my experience 5 stars because Lacey was very patient and helpful in solving my issue. Being a newbie, I had much confusion about placing an order properly and sending a refund. Even though I felt I should close the store until I learned more, she encouraged me not to give up because it is not unusual for new users to experience frustration during the learning curve. She took me step by step through the process, leaving me with excellent notes. I now feel very confident in moving forward with the store because I know I have the support I can count on 24/7. Thank you Lacey.

Excellent support from Rita at DSers. I had an issue where my AliExpress order payment was completed, but the order status was not updating correctly in DSers. Rita quickly understood the issue, helped manually update the order status, and made sure everything was working correctly. Thank you, Rita, for your patience, quick response, and great customer service. I really appreciate your help!

Fantastic app, great customer service, appreciate all teh facilities to start this business model.

Elora is the best and the help was awesome

thank you stefania

All reviews look like forcing customer to leave review after they ask for little help. Overall so much risk to your business and the support is so unserious about your problems. I important 150+ products in bulk after choosing option in product setting: "Send product and shipping cost to Store" when I got sales i lose money because they not pushed the shipping fee and because of only the product cost it is big trouble when you get sales. i ask support team they says i need to set price rules i did that as well and then i figured out it still not pushing shipping price in product cost. overall I am using a PAID PLAN and so far the support team look unserious as after 1 reply i never got any follow up while i replied back in 1 minute, NO LIVE CHAT FOR PAID USERS AS WELL. be safe

Sandy from the DSers team really helped me resolve the issue in just a couple of minutes—keep up the good work!

I had an excellent experience with Sandy from DSers Support. She quickly identified that my Shopify store had accidentally been linked to a different DSers account that I had created by mistake. She unlinked it from the incorrect account and successfully added it to my correct account without any issues. Throughout the entire process, Sandy was proactive, positive, friendly, and professional. She clearly understood the problem, communicated every step, and made what could have been a frustrating situation very easy to resolve. Her willingness to take ownership and see the issue through to completion was greatly appreciated. Thank you, Sandy, for the outstanding support!

Mia did very good job answering my questions very fast and accurate. Thank you

Aurora helped me with all my questions. she did a great job

It’s terrible. I accidentally subscribed—there was a free trial period, so I cancelled immediately—but the cancellation didn't go through. I was forced to wait for the charge to process before applying for a refund, and even after contacting support to request one, I still ended up being charged $10.

Esfania it is a lovely person to talk to And to get help from may God bless her

Amie answered all my questions and took the time to resolve my issues. I am grateful to her patience and explained the steps in a way I could understand.

Dsers Costumer Service, Was so great and fantastic, they were able to help me in everything I needed to fully understand Dsers, and answers all my questions from A to Z, Now I'm very happy and very clear on that to do, and how to go about it. Thank You.