All reviews

Rating Breakdown

  • 5
    98% (5,116 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (49 ratings)

Reviews with Text

  • 99% (5,175)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 18, 2025

Chloe is amazing!

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

Merci á Luna pour le bonne service elle a pris le temps pour m'aider

Using app

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Total reviews

3

Average rating

5.0

1 / 5 Share

Dec. 17, 2025

Using app

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Total reviews

1

Average rating

1.0

5 / 5 Share

Dec. 17, 2025

Merci infiniment à Rita pour son excellent service !! En quelques minutes, elle m'a aidé à régler mon problème. Merci beaucoup Rita !!

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

Excellent customer support — responsive, professional, and always helpful. Their team makes the experience smooth and reliable.

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

Support is awesome - very responsive with simple and easy instructions Many thanks

Using app

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Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

great support, fast and quick answers and knew exactly how to fix the issues that i had. I wish i knew i could do this from the beginning my shop would be doing so much better.

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

Very kind and helpful support. She was patient, clear, and made the whole process easy. Really nice experience, thank you!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

I recently contacted DSers support (Teresa) regarding a cancelled orders issue with AliExpress, and I’m very impressed with their service. The CSR who assisted me was quick to respond, clearly understood the problem, and resolved it efficiently. The issue is now fully fixed, and everything is working smoothly again. Really appreciate the professionalism and helpful attitude — excellent customer support! Show less

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Gostei muito do atendimento, resolveu minha dúvida e meu problema, obrigado!!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Fiona! was a life saver. lol! thank you so much Fiona!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Me ajudaram bastante, platadorma muito boa, recomendo !!!!!!!!!!!!!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Very good service!!!

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Jai u un problème avec une commande j'arrivais pas a traiter la commande Jai passer une mauvaise journée mais Zoé mon ange gardien et t'arriver il et exceptionnel il ma règle le problème en deux minute efficace très professionnelle merci mon ange gardien zoé

Using app

4 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 16, 2025

After being charged for DSers Pro, I requested a refund and received inconsistent explanations from support (wrong billing period first, then a different reason to deny the refund). Even after acknowledging an error, DSers changed the justification again instead of resolving the issue, which felt misleading and wasted a lot of time. Before writing this review, I checked public comments/reviews on social media and review platforms and found many similar complaints about unexpected charges and refund requests being refused or handled inconsistently.​ Based on my experience, if you care about transparent billing and fair refund handling, be very cautious with this app.

Using app

4 months

Total reviews

2

Average rating

1.0

5 / 5 Share

Dec. 16, 2025

Rita was very helpful and got my order back up and running within minutes!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

My issue was resolved in just a few seconds.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

Sherry, was straight to the point, quick, and very helpful

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

Excellent Support.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

Thanks Zico for all your help today. respect. VM

Store

STAY VM

Using app

10 months

Total reviews

1

Average rating

5.0