All reviews

Rating Breakdown

  • 5
    98% (5,116 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (49 ratings)

Reviews with Text

  • 99% (5,175)
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5 / 5 Share

Dec. 11, 2025

Kimi was absolutely amazing! Went above and beyond all expectations!

Store

X-Fit

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

I am so excited to leave a review I received the most pleasant and amazing customer service representative since I have been a part of shopify wish I can hire this rep to represent my store. I was a pleasure chatting with them.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

Frankie was really helpful and guide me through the whole set up process.

Store

Nuvello

Using app

41 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

thank you my Lovely Shayla for Helping me

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

Very good online support, fast and efficient. Special mention to Elora, who assisted me, very pleasant and effective

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

very very good customer service experience, help me a lot

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Thank you for the quick response and accurate information.

Store

Tenssi

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

The customer service team at DSers was incredibly fast and very kind. They solved my issue within minutes and were extremely helpful throughout the entire process. Highly recommend!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Receive a perfect help !

Store

Furly

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

esse é o melhor atendimento que eu ja presenciei

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Frankie was very helpful. My questions were answered, and my task was completed quickly because Frankie is very knowledgeable. Frankie deserves a big raise!

Store

Gibbles

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Excellent and great experience with the customer care RITA

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Rin was so helpful helping with my problem. I'm not computer savvy so it took us a while but he got me back on track. Maybe a little Christmas bonus be coming his way????

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Me encanta el soporte y atencion que me brindo Celia, super atenta, disponible, me soluciono mis dudas y mas, muchas gracias

Store

Yoloo

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Lacey é uma ótima atendente, muito prestativa

Store

CamCol

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Ce matin Cyril de DSERS à sauvé ma vie, il m'a aidé avec mes produits. Ce un magicien croyez-moi c'est le meilleur!!! Merci milles fois à toi Cyril, continu ton excellent travail. Véronique Girard

Store

BIU-T

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Au top! Rien à redire! J'ai obtenu une réponse immédiate et mon problème a été résolu en moins de 10 minutes! Aimee a été très à l'écoute, aimable, et a fait preuve de beaucoup de professionnalisme. Merci beaucoup pour votre réactivité et votre attention.

Using app

5 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Dec. 9, 2025

A big thank you to Cyril from the DSers support team! He helped me quickly resolve an issue with an order that was stuck in failed status. His support was professional, fast, and very helpful. Really appreciate the great service!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

The customer service rep that helped me from Dser's was Zico. The help I was given was definitely 5 star. Everything was done for me while showing me how to perform the process by myself too. It was a learning experience and smooth doesn't even cover it. Totally stress free is more like it. Thank you Zico for all your help. I'm sure I'll be back for more. Superb!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Fui Muito bem atendido mesmo em horário noturno , Rita foi muito atenciosa e prestativa!

Using app

6 months

Total reviews

1

Average rating

5.0