All reviews

Rating Breakdown

  • 5
    98% (5,178 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (58 ratings)

Reviews with Text

  • 99% (5,239)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 5, 2026

Great! Fast and to the point. It solved my problem in less than a minute

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 5, 2026

Je recommande, tres reactive, et ma problématique à ete resolu en meme pas 5 min

Store

BAMBINU

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2026

Store

ZZSTOR

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2026

Esfania vom DSers hat mir super schnell geholfen mein Problem zu beheben, vielen lieben Dank. Immer wieder gerne. LG Mariella

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 5, 2026

Really pleasant and quick support experience! Luna helped me right away – you can tell she genuinely cares about her customers. Highly recommend DSers!

Store

GokuMug

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2026

Estoy muy satisfecho con la atención prestada el día de hoy Muchas gracias muy amable

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2026

GREAT CUSTOMER SERVICE 10 OUT OF 10

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 4, 2026

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2026

nice

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2026

Store

MMAlto

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 3, 2026

Bon service

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2026

très bonne prise en charge du service client !

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 2, 2026

THANKYOU SO MUCH Frankie~ I LEARNED SOMETHING TODAY WHICH IS GONNA HELP ME ALOT IN THE FUTURE FIRST TIME EVER I AM LEARNING SOMETHING N CUSTOMER SERVICE WHICH IS GONNA HELP ME IN MY LIFE THANKYOU I APPRECIATE YOUR HELP Frankie~

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2026

Aurora was very helpful

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2026

​"I had a fantastic experience with my DSER chat advisor Frankie today. I came in with several complex issues, and He handled every single one of them with patience and expertise. Frankie didn't just give me generic answers; He actually took the time to understand my situation and ensured everything was fully resolved before ending the chat. Truly top-tier support!"

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 1, 2026

I was having an issue on Dsers and Rita was so patient to show me steps by steps through screencap. As a beginner of using the Dsers and shopify i really appreciate her help!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2026

I have dealt with Lacey from Dsers. She is very professional and helpful. She is a credit to Dsers. Jewellery Supermarket

Using app

Almost 4 years

Total reviews

3

Average rating

3.7

5 / 5 Share

May 1, 2026

It's not as complicated as it sounds. My store is almost completed. It's also good to know that there is AI support available to help me set up preferences. I used a chat agent to ask questions on some major requirements, hey Ellie! It's a pleasure to have a human touch and now I can rest assured of knowing what to do next. I just feel that everything is about to come together. This is still going to be a Grand Opening in my domain. I give DSERS for SHOPIFY 5 STARS rating because I am more confident and ready to go get some sales!

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2026

I’m genuinely impressed with the service provided by DSers Their customer support is fast, reliable, and truly professional A special thank you to Luna — she was incredibly patient, kind, and dedicated. She went above and beyond to help me, answering all my questions clearly and making everything easy and stress-free It’s not often you find this level of care and attention in customer service these days Her support really made a difference and shows how much DSers values its users I highly recommend DSers to anyone looking for a trustworthy and efficient platform

Store

strevox

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2026

GREAT SUPPORT I EVER HAD .... FROM DSERS SUPPORT TEAM APPRECIATE THEM FOR HELPED ME STEP BY STEP WITH CLEAR ROADMAP GREAT WORK ... APPRECIATE YOU GUYS YOU MADE MY DAY....

Store

LUXYDUC

Using app

3 months

Total reviews

1

Average rating

5.0