All reviews

Rating Breakdown

  • 5
    98% (5,178 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (58 ratings)

Reviews with Text

  • 99% (5,239)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 30, 2026

Very helpful team. Thank you Grace for your support.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 30, 2026

I’ve been using the DSers app and overall it’s been a great experience The app is very useful for managing orders and streamlining the whole dropshipping process. What really stood out for me is the customer support, especially Luna, who was incredibly helpful. She quickly understood my issues related to DSers and provided clear, effective solutions. Her support made everything smooth and stress-free. Highly recommend the app and their support team!

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2026

Lifeesavverssss!!!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 29, 2026

I had an issue with a "test" order and Sandy from DSers was absolutely PHENOMENAL. She was very patient after she found out what I did wrong. She explained what I did, how to correct it and how to move forward. I really appreciate her help. Its very encouraging as a new business owner to know this level of support is available to me. Thank you again SANDY!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2026

Fabulous customer service!

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2026

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 29, 2026

Thanks Holly for giving me a responsive advise, taking the initiation to resolve accounts issue, it is all resolved now and I am happy. Will continue to use Dser as my dropshipping supplier. Thank you Holly

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2026

Luna was extremely helpful and patient throughout the entire process. She guided me step by step and stayed with me until the issue was resolved. Really appreciate her support. Thank you!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2026

Great customer service. Shoutout to Cyril for all the assistance. But maybe not too much on the push for positive reviews next time, Cyril. I know your job hinges on that. So this is probably more of a message to your bosses. Hey bosses, stop pushing your support team to agress us to give you positive reviews. We like you guys already. Don't try so hard. Sheesh!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2026

was really helpful, provided me with a resoulution

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2026

Thank you, Rita, for helping me so enthusiastically and quickly.

Store

Flexx

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2026

love it

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 25, 2026

Excellent service ! Merci beaucoup pour m'avoir aidé aujourd'hui!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 25, 2026

Helpful and very fast customer service. They always show screenshots to help you visually see whats wrong and how to fix it. Would recommend!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2026

Kimi was very knowledgeable and extremely helpful, it was a pleasure chatting with her.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2026

I had a great experience with Grace. She was extremely helpful, very polite, and responded quickly to all my questions. You can tell she really knows what she’s doing and guided me step by step until everything was clear. Highly recommended support thank you so much, Grace!

Store

Snoovo

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 25, 2026

Amazing support from Krystal

Store

Sellife

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2026

Ottimo servizio di logistica , l'assistenza di Esfania , molto gentile ,rapida ed efficace, grazie ancora ragazzi , e spero di non pentirmene di lavorare con voi.

Using app

9 days

Total reviews

4

Average rating

4.5

5 / 5 Share

April 24, 2026

Biggest shoutout to Bianca!! Thank you for your patience and for guiding me step by step. I really appreciate all your help!!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2026

Truly a game-changing app, with an amazing support team: extremely knowledgeable and ready to respond to any inquiry. Great support really does make the difference, especially in eCommerce. A special thank you to Kimi!

Using app

About 1 month

Total reviews

3

Average rating

5.0