All reviews

Rating Breakdown

  • 5
    99% (30,087 ratings)
  • 4
    1% (355 ratings)
  • 3
    0% (49 ratings)
  • 2
    0% (37 ratings)
  • 1
    1% (167 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 16, 2024

Sandy is the best, she was very helpful, I really recommend her.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 16, 2024

Great support.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 16, 2024

Very good and helpful, thanks buddy

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 15, 2024

service was really good. fast and efficient.thank you so much

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 15, 2024

Zoe was my support helper. She went above and beyond to help me and resolved my order efficiently. Will definitely be asking her for more help in the future!

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 15, 2024

Agent Zoe Zoé a résolue mon problème pour ma première commande, je suis très satisfaite de son service ! merci !

Store

NAUTYL

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 15, 2024

Zoe do DS excelente a tendimento brigado por ter resolvidos meu poblema o sistema tudo esta funcionamdo como antes parabéns suporte nota 10

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 15, 2024

Appli super pratique pour faire du drop. Service client top, très réactif et efficace. Je recommande cette appli

Store

Gamaneo

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 15, 2024

Thanks to Villanelle for helping me. Great service

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 15, 2024

⭐⭐⭐⭐⭐ Outstanding Customer Service! I had an incredible experience with the customer service team! They were prompt, knowledgeable, and genuinely cared about resolving my issue. Every question I had was answered clearly, and they went above and beyond to ensure I was happy with my purchase. It's rare to find such professionalism and kindness these days. Highly recommend!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Nov. 15, 2024

I had an issue with my account and I got wonderful live help.

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Nov. 15, 2024

Fui muito bem atendido pela Zina, me ajudou em todos os detalhes e de modo rápido. Obrigado pela ajuda nota 10

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 15, 2024

maravilhosa prestação de atendimento muito satisfeita se existice 10 estrelas eu daria,

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 15, 2024

I've just had to contact the support, the assistance is excellent and highly responsive, providing detailed and clear explanations for every step.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 15, 2024

tres utile, staff au top

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 15, 2024

Tuve un problema de sincronización con mis productos de shopify y Dsers, y Wendy me ayudó de manera rápida y efectiva, en menos de 15 minutos ya estaba solucionado, sin ella habría sido muy complicado. Muy agradecida por su ayuda.

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 15, 2024

The representative was very helpful in getting my order placed from my Shopify store to DSers. They gave specific directions and additional resources. They stayed with me through the whole process and was very patient and respectful.

Using app

6 months

Total reviews

3

Average rating

4.7

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 15, 2024

Very good experience so far with DSERs, great customer support, specifically ZICO is the Rockstar from DSERs team, he helped me twice

Store

My Store

Using app

11 days

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 15, 2024

DSers is the only properly working Dropshipping product importer on the Starter Plan, and it's still amazing. Very easy and fast to use, I love it. Also the customer support Zico is very friendly and very helpful.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 15, 2024

"El soporte de DSers, especialmente gracias a Zico, ha sido excelente. Me ayudaron rápidamente con mis dudas sobre las políticas de AliExpress y siempre fueron claros y amables. Su atención al cliente es de primera. ¡Gracias, Zico, por el apoyo!"

Store

Ticuy

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team