DSers‑AliExpress Dropshipping
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Rating
4.9
feedback
5,401
chart
#730
All reviews
Review RSS Feed
Oct. 9, 2024
I am so relieved after all with the automated price updating option I will definitely refer a Friend to DSers
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 9, 2024
Maria from customer support was incredibly helpful in resolving my issue. She was professional, efficient, and made the whole process easy. I appreciate her excellent service!
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Oct. 9, 2024
amazing service. I went in talking to the agent very annoyed at my situation and came out completely content. Every single question i asked got answered to, i was given 100% attention. thanks
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Oct. 9, 2024
I had a great experience with DSers customer support, especially Aimee. As a new user, I had several questions, and she was quick to assist me, explaining things I didn’t know. Her help was efficient and very clear. Thank you!
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Oct. 9, 2024
As a beginner in dropshipping, I'm currently learning the ropes with Dsers. While testing it, I ran into a problem, but their live chat help was amazing! They replied fast and rectified the problem immediately, which was a tremendous relief. I highly suggest it for beginners and beyond
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Oct. 8, 2024
I am extremely satisfied with DSers, all my orders are smoothly synced, executed and I never had an outage from the tool. Recently switched to Pro version to join the affiliate program(s) and also this went super smooth, even contacting the support (thanks to Krystal) was super easy and she immediately activated the service! Thanks DSers, thanks team, I can highly recommend!
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Oct. 8, 2024
I was migrating a couple of stores to one account and Krystal was very helpful & informative during my support session. Great service Krystal!
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Oct. 8, 2024
Rita was very quick to answer all of my questions and help me resolve my issue!
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Oct. 8, 2024
Great support and easy to configure
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Oct. 8, 2024
Amei o atendimento, super prestativa e atenciosa!
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Oct. 7, 2024
I recently had the pleasure of using DSers and was incredibly impressed by their customer support. Blanca, a member of the support team, was particularly helpful. She guided me step by step through the website and assisted me in setting up my shipping costs. Her patience and clear instructions made the process much easier than I anticipated. Blanca was not only knowledgeable but also very friendly, which made the experience even better. I highly recommend DSers for their excellent service and their amazing team, especially Blanca!
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Oct. 7, 2024
I was in a situation where I didn't know how to complete purchases without a shipping fee, and I was helped by Blanca who was a massive help, she told me step by step process of how to install the chrome extension and how discounts are applied when you complete orders that way. Great support team and would highly recommend!
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 7, 2024
Good support they answered my questions
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 7, 2024
Their customer support live chat is through Facebook Messenger however it was very smoothly. And very helpful.
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Oct. 6, 2024
I can't believe how fast Isak responded! He solved several of my issues one by one in minutes. Actually the best! Thank you Isak!
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Oct. 6, 2024
Raphael helped me with problems in the ordering process for the Dser extension on Google Chrome on Sunday. Support was very quick.
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Oct. 6, 2024
The app works perfectly and the support is good too! Thanks Isak for the top service!
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 6, 2024
Blanca was great and answered all my questions. So far i really like the app.
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 6, 2024
So happy with this app. Tried numerous similar apps, but all my research kept pointing to Dsers. Once I tried, everything was easy and smooth, and anytime I had issues or just need help/guidance, Blanca from the team was absolutely wonderful, helped me at all hours of the day and walked me through every step until the issue is sorted! I cannot recommend this app and huge thanks to the great service provided by Blanca, shes always there to help :)
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 6, 2024
Blanca was very helpful when I've needed to contact for help
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team