DSers: Dropship+AliExpress+AI
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I spoke with Zico, customer service rep. Excellent customer service, communication and very patience.
Hello! Thank you for your wonderful feedback! We're glad to hear that Zico provided excellent customer service with great communication and patience. Our team is always here to help! If you ever need any further assistance, feel free to reach out. DSers Team
Zico was very helpful today and fixed my issue in a timley manner. Thanks alot!
Hello! Thank you for your kind words! We're glad to hear that Zico was able to help you quickly and efficiently. Our team is always here to provide the best support possible. Feel free to reach out anytime you need assistance. DSers Team
Aurora provided outstanding support with my Shopify store through Dsers. He was fast, efficient, and incredibly knowledgeable, making the whole process seamless. Huge thanks to him and the Dsers team for their excellent service—highly recommended!
Hello! Thank you for your wonderful feedback! We're so glad to hear that Aurora provided outstanding support and made your experience seamless. Our team is always dedicated to offering the best service possible. If you ever need further assistance, don’t hesitate to reach out! DSers Team
Sandy from Chat support was awesome. She help me resolved my issue quick and easy. THANKS!!
Hello! Thank you for your kind words! We're thrilled to hear that Sandy provided you with quick and easy support. Our team is always here to help and make your experience smooth. If you ever need assistance again, don’t hesitate to reach out! DSers Team
Fast and nice service highly recommend Sandy
Hello! Thank you for your kind words! We're thrilled to hear that Sandy provided fast and excellent service. Our team is always here to help and ensure a smooth experience for you. If you ever need assistance again, don’t hesitate to reach out! DSers Team
Hello! Thank you for your fantastic review! Feel free to reach out anytime if you need assistance. We're always here to help! DSers Team
its the best customer service you can get i was helped by wendy in 20 minutes very helpful and very respectful if i could i would give more stars wendy thank you
Hello! Thank you so much for your wonderful review! We're thrilled to hear that Wendy provided you with such great service. Our team is always here to assist you, and it’s fantastic to know Wendy made your experience so positive. If you ever need help again, don’t hesitate to reach out. We’re happy to assist! DSers Team
Excellent App and Outstanding Support!
Hi! Thank you for your fantastic review! We truly appreciate your kind words and are thrilled to hear that you had a great experience with both the app and our support team. If you ever need assistance again, don't hesitate to reach out. We're always here to help! DSers Team
I've been using Dsers for many years, but recently I've been having problems every day when placing orders... Now I literally can't process ANY order, with the following error message: "AliExpress found a CPF issue. Contact your buyer to check CPF accuracy " All orders with the same message, all of them! There's nothing wrong with the customers' CPF, it's a bug in the platform that no one solves... If anyone can help me I'd be grateful, as I have hundreds of orders to send!
Hello! Thank you for the feedback! If you need anything else, don’t hesitate to reach out. You can contact us anytime DSers Team
Very good service thnak you!!
Hi! Thank you for your kind words! We're so happy to hear that you had a positive experience with our service. If you ever need any more help, feel free to reach out. We're always here for you! DSers Team
Support is absolutely amazing, I was shocked how quickly they have responded to my questions and answered promptly with all proper explanation, directing me on all the steps how to connect suppliers from Aliexpress to DSers and link products to Shopify. Very much appreciate for help.
Hello! Thank you for leaving such a fantastic review! We’re thrilled to hear that our support team was able to assist you so efficiently and provide the guidance you needed. It's always our goal to make your experience as smooth as possible, and we’re glad to have been able to help. If you have any more questions or need assistance in the future, don't hesitate to reach out. We’re always here to help! DSers Team
Hello! Thank you for your feedback! If you ever need assistance in the future, don't hesitate to reach out. We're always here to help! DSers Team
Rita is very helpful
Hello! Thank you for sharing your positive experience with Rita! We're thrilled to hear that she was able to assist you effectively. We truly appreciate your feedback. If you need further assistance, feel free to contact us again anytime. We're here to help! DSers Team
Very professional, very fast in response, it was a very nice experience talking to them. Rfimp, you are the best.
Hello! Thank you for taking the time to leave such a kind review! We're so glad to hear that you had a positive experience with our customer service team. We strive to be both professional and efficient in helping our users, and it's great to know that we succeeded in doing so for you. If you need any further assistance, please feel free to contact us again. We're here to help! DSers Team
Luna was a great help to me following my latest enquiry. She was prompt in responding and has assisted me before. Exceptional service.
Hello! Thank you so much for your feedback! We're thrilled to hear that Luna was able to assist you once again and provided exceptional service. Our customer service team always strives to provide prompt and helpful support to make your experience smoother. If you need anything else, don't hesitate to reach out to us again. We're here to help! DSers Team
Awesome dropshipping app very simple and very handy ! The person helping me, Raphael, was very helpful and to the point when I needed him. Using images and many details he quickly solved the problem ! Thank you Raphael
Hi! Thank you so much for leaving such a great review! We're thrilled to hear that you had an awesome experience with DSers and that Raphael was able to assist you so effectively. Our team always aims to provide quick, helpful, and detailed support to ensure everything runs smoothly for you. If you ever need further assistance, don't hesitate to reach out again. We're here to help! DSers Team
Très satisfaite de DSERS que j'utilise depuis 2 ans et surtout de leur service client au top et très réactif. J'ai rencontré un petit souci et mon problème a été réglé en quelques minutes. Je recommande
Bonjour ! Merci beaucoup pour votre commentaire ! Nous sommes ravis que vous soyez satisfaite de DSers et de notre service client. Nous nous efforçons toujours de résoudre les problèmes rapidement et efficacement, et c’est un plaisir de savoir que vous avez eu une expérience positive avec notre équipe. N’hésitez pas à nous contacter à nouveau si vous avez besoin d’aide dans le futur, nous serons heureux de vous assister. DSers Team
Big congratulations to Esfania from the DSers team support! Your dedication and help have been absolutely invaluable. Thank you for always going above and beyond to assist and make things easier. You’re a true asset to the team! Keep up the amazing work!
Hi! Thank you so much for leaving a review and for recognizing Esfania's exceptional support! We're thrilled to hear how her dedication made a difference for you. Our customer service team truly cares about helping you succeed, and it's always wonderful to see that effort shine through. If you need any further assistance, don't hesitate to reach out—Esfania and the team are here for you! DSers Team
Great Help provided in converting my first sale ! Thanks to Dser.
Hi! Thank you for taking the time to leave a review! We're so happy to hear that our team helped you convert your first sale. It's always exciting to see new businesses start off on the right foot, and we're here to make sure you keep succeeding. Feel free to contact us anytime if you need further assistance—our customer service team is always ready to help. DSers Team
I had trouble shipping my order, but thanks to Fiona, I was able to complete it. Great help!
Hello, Thank you for your feedback! We’re so glad to hear that Fiona was able to assist you and resolve the shipping issue. We truly appreciate you sharing your experience. If you ever need further help or have any more questions, don’t hesitate to reach out! DSers Team
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