All reviews

Rating Breakdown

  • 5
    98% (5,273 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (63 ratings)

Reviews with Text

  • 99% (5,343)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 27, 2024

Jacinta was very helpful when I couldn't access my app. She was very patient and professional as we together navigated through what I thought was a huge mess! She untangled it like the professional that she truly is. Thank you Jacinta!!!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 27, 2024

Der Support von DSern hat sich schnell gemeldet und mir bei meinem Problem geholfen. Obwohl die technische Schwierigkeit bei meiner Bestellung auf AliExpress noch nicht vollständig gelöst ist, wurde ich umfassend unterstützt und erhielt hilfreiche Vorschläge zur weiteren Vorgehensweise. Der Service war freundlich.

Store

bavoya

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 27, 2024

it helps and solves everything for you. wonderful customer service that helps you immediately and is with you from the start until they help you solve your problem

Store

Elicon

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 27, 2024

Thank you so much, Luna for your prompt and helpful assistance! Your support was incredibly friendly and efficient, making the process smooth and stress-free. I appreciate your patience and clear instructions. Keep up the great work, Luna!

Store

My Store

Using app

About 22 hours

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 27, 2024

Thank you Chrissy for your great support and providing solid instructions to help me resolve my issue with DSer products showing "sold out" on my shopify store front end.

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 27, 2024

Célia me ajudou muito, obrigado pelas explicações, tirou todas as minhas dúvidas. Recomendo muito o dsers enquanto não tem um fornecedor direto para os produtos, é um app que salva muito a nossa vida. Mais uma vez obrigado.

Using app

9 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 27, 2024

A big thank to Rita for helping me with fixing a problem with pushing products to Shopify. Thank you!!

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 27, 2024

Excellent. I had issues with setting up not bcos of the app but bcos I'm very new to dropshipping. The advisor was very professional and very helpful There was not a question she struggles with and her directions and guidance were complete and highly informative. I'm grateful.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 27, 2024

Tiffany was great she helped me with my problem immediately and was very pleasant. Thank you soo much Tiffany

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 27, 2024

Rita was very helpful!

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 27, 2024

Muito satisfeita com o atendimento da atendente Célia! Muito paciente e atenciosa!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 27, 2024

The supporting team is amazing. I've had Lily, she helped me immediately and was very kind. Thank you Lily

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Aug. 27, 2024

Had a quick question about a minor point of confusion regarding fulfillment. Aimee helped me out quickly, and my issue was sorted! Love her positive attitude during the whole thing!

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 26, 2024

They are super helpful especially. Rfimp help was above and beyond with help

Store

Koazzi

Using app

About 2 hours

Total reviews

6

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 26, 2024

Até o momento, muito bem atendido, o pessoal do suporte ajuda muito e busca as resoluções. Nada a reclamar. Parabéns!

Using app

6 months

Total reviews

7

Average rating

3.6

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 26, 2024

When I was having technical issues with my store, I turned to their customer service live chat feature. Not only did they quickly resolve a very frustrating issue, but the chat support was very helpful and professional. Chrissy helped me with my problem and gave me many solutions for it. She was very respectful and nice, I recommend the DSers customer support, if you have any problems.

Store

Iwonda

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 26, 2024

I’m very happy with customer service, specifically with Chrissy! Chrissy helped me super fast to resolve the issues I needed resolved. Very professional, kind and effective Thanks again Chrissy

Store

Naka

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Aug. 26, 2024

I wanted to contact d sellers because I had trouble navigating the app, my problems got solved quickly and im very happy

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 26, 2024

I've been using DSer for a while now, and it has completely transformed the way I manage my dropshipping business. The app is incredibly user-friendly and efficient. But what truly sets DSer apart is their outstanding customer support. A huge shoutout to Jacinta for being exceptionally helpful and responsive. She went above and beyond to assist me with my questions and made sure everything was running smoothly. I couldn't be happier with the service and support I’ve received. Thank you, Jacinta, and the entire DSer team!

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 25, 2024

Rin, muito obrigada pelo ótimo atendimento e profissionalismo.

Using app

7 months

Total reviews

3

Average rating

3.7

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team