All reviews

Rating Breakdown

  • 5
    98% (5,273 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (63 ratings)

Reviews with Text

  • 99% (5,343)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 30, 2024

When I encountered technical issues with my store, I turned to DSERS’ customer service live chat feature. The support team quickly resolved a very frustrating issue, demonstrating exceptional professionalism and helpfulness throughout the process. Blanca, one of the chat agents, was particularly outstanding. She made the entire experience significantly less stressful with her efficient and friendly assistance. Thank you, Blanca, for swiftly resolving my issues! DSERS has proven to be an invaluable tool for running my dropshipping store smoothly. I highly recommend their services to anyone in the e-commerce space.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Aug. 29, 2024

Fiquei muito, mas muito satisfeito mesmo com o atendimento prestado por sua colaboradora "Zoe", uma menina muito prestativa que lidou pacientemente com minhas dificuldades de resolver o processo de integração entre as plataformas Shopify e AliExpress. Vocês estão de parabéns por contar com um atendimento humanizado que nos deixa seguros e tranquilos para continuar realizando nossos negócios sabendo que podemos contar com uma equipe de suporte tão especializada. Nota 100.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 29, 2024

Rfimp helped me to sync my order with shopify .It was very helpfull! Also he tought me how to chnage supliers when I need to change supliers. He sent me the blog with videos for me to learn how to change the suppliers.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 29, 2024

I was very please with the quick service from Wendy at Dsers, answered all my questions in a clear way with screenshots to help me and solved my problem, I am very happy to be with Dsers.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 29, 2024

Colleen was very helpful to adjust my price view to canadian, fast service and very polite! Thank you

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 29, 2024

thanks

Store

melo

Using app

30 days

Total reviews

8

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 29, 2024

Vivian was great!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 28, 2024

Excelente atendimento, ajudam nos mínimos detalhes, com muita paciência e dedicação

Store

Minha loja

Using app

11 months

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Aug. 28, 2024

Jesse!! Extremely efficient and very kind. You deserve a 1000!!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 28, 2024

Jesse was very helpful and provided me with the insight that I needed regarding my questions. Usually, when I have a question or need help, random people will offer help in exchange for money. However, they were able to provide me with the answers I needed and they were very patient with me. They even sent me a video to further explain to me what to do. I am very satisfied with the customer service I received today.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Aug. 28, 2024

I had the pleasure of being assisted by Sans, and I must say, his service was exceptional! Sans was incredibly helpful and went above and beyond to ensure all my questions were answered. He made the entire process smooth and stress-free. It’s rare to find such dedicated and attentive support these days. Thank you, Sans, for your outstanding assistance!

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 28, 2024

really good customer service, Sandy was really helpful and patient took lots of time to help me with my problem until it was fully fixed. would recommend.

Using app

17 days

Total reviews

7

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 28, 2024

Very helpful & quick action.

Using app

5 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 28, 2024

Buen servicio tecnico

Store

Bubaa

Using app

5 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 28, 2024

Honestly, Dsers always seemed a bit overwhelming however I contacted support and was connected with Maria. SHe was fantastic she answered all of my questions, as I needed to connect my Tiktok Shop US and import products correctly (tiktok is very picky) she helped me through each step and was very patient and informative. She is the reason I decided to stick with Dsers instead of any other app and I tried many other prior to this.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 28, 2024

quick solution by Rita, 10/10

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 20, 2024

Chère Zina, Je tiens à te remercier chaleureusement pour l'aide précieuse que tu m'as apportée pour assurer le bon suivi des commandes de ma boutique. Ton expertise et ta disponibilité ont été d'une grande aide et m'ont permis de mieux organiser et sécuriser ce processus essentiel. Grâce à toi, je peux désormais aborder cette étape avec plus de sérénité, en ayant l'assurance que tout se déroule dans les meilleures conditions. Ton soutien a été inestimable, et je suis sincèrement reconnaissante pour ton investissement et ta générosité. Encore merci pour tout, et au plaisir de collaborer à nouveau avec toi à l'avenir ! Avec toute ma gratitude, Annie Bouchard Boutique Annie-Mo

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Aug. 28, 2024

Hi, I encountered a shipping issue with my order and received a confusing message about SKU selection. Dsears' support team quickly stepped in and provided excellent assistance. They promptly analyzed the problem, offered clear instructions, and helped me identify an alternative SKU that resolved the shipping issue. Their quick response and effective solution were greatly appreciated. Highly recommend Dsears for their outstanding support!

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 28, 2024

Vivian was very attentive and answered all my questions. He assisted me from start to finish. Thank you so much for your support!

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 27, 2024

Incrível solução para dropshipping! O DSers é simplesmente essencial para quem trabalha com dropshipping via AliExpress. Este aplicativo revolucionou a forma como eu gerencio minhas operações diárias. Com ele, consigo encontrar fornecedores mais baratos e confiáveis, importar produtos de várias fontes e ainda otimizar meus lucros. A funcionalidade de fazer pedidos em massa é um grande diferencial – consigo processar centenas de pedidos com apenas um clique, economizando um tempo precioso. Além disso, o recurso de automação que rastreia automaticamente o status dos pedidos e pacotes facilita muito a gestão, especialmente quando você está lidando com várias lojas Shopify. O DSers tornou minhas operações mais rápidas, eficientes e lucrativas. Recomendo fortemente! Amazing Dropshipping Solution! DSers is simply essential for anyone working with AliExpress dropshipping. This app has revolutionized the way I manage my daily operations. With it, I can find cheaper and more reliable suppliers, import products from various sources, and optimize my profits. The bulk order feature is a game-changer—I can process hundreds of orders with just one click, saving valuable time. Additionally, the automation feature that automatically tracks order and package status makes management so much easier, especially when dealing with multiple Shopify stores. DSers has made my operations faster, more efficient, and more profitable. I highly recommend it!

Using app

16 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team