All reviews

Rating Breakdown

  • 5
    98% (5,112 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (48 ratings)

Reviews with Text

  • 99% (5,170)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 23, 2024

Ich bin sehr zufrieden mit dem Service... vor allem Marry vom Kundenservice hat mir sofort geholfen! Weiter so!

Store

mygoods

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 24, 2024

Merci beaucoup Zoe aussi. Vous êtes les meilleurs. "Je tiens à exprimer ma sincère gratitude à Neva pour son service exceptionnel à la clientèle. Son professionnalisme, son attention aux détails et sa courtoisie ont grandement contribué à rendre mon expérience plus agréables. Neva a été non seulement efficace dans la résolution de mes questions, mais aussi chaleureuse et accueillante tout au long du processus. Je suis vraiment reconnaissant(e) pour son engagement envers un service de qualité. Merci beaucoup, Neva, pour votre excellence et votre dévouement. Vous avez définitivement dépassé mes attentes, et je n'hésiterai pas à revenir vers vous pour mes futurs besoins. Bravo pour votre excellent travail!"

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

May 22, 2024

Today we had an amazing customer service experience with Villanelle! She was fabulous! We were having an issues placing an order, and she tried everything to get us connected, which she did! I had to leave in the middle of the chat, and she stayed on, helping other people while I was gone and then helped me again! I have never had anyone do that for me before. Definitely a 5-star customer service representative!!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 22, 2024

Estou extremamente satisfeito com o app DSers na plataforma Shopify. A ferramenta tem se mostrado incrivelmente eficiente e fácil de usar, facilitando muito a gestão do meu negócio. O que realmente se destacou, no entanto, foi o suporte ao cliente. Fui atendido pela Lucy, que foi rápida, profissional e muito prestativa. Todas as minhas dúvidas foram resolvidas com clareza e paciência. Recomendo fortemente este app para qualquer lojista que esteja procurando uma solução robusta e um atendimento ao cliente de alta qualidade. Parabéns à equipe DSers e um agradecimento especial à Lucy!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

May 22, 2024

great app and chrissy provided me a good support on customer care

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 21, 2024

Excellent service. Operators are very patient and helpful.

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 21, 2024

Irene with customer service did an excellent job fixing my issue. Quick replies, and got my business back on track. Thanks a lot to the DSers team!

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 21, 2024

“Ótimo atendimento. O atendente Wendy foi atencioso, gentil e se mostrou muito capaz para atender. obg”

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 21, 2024

são excelentes

Store

popbox

Using app

1 day

Total reviews

2

Average rating

3.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 21, 2024

I would definitely recommend this app to others because the support here is amazing. Blanca was amazing and so helpful. She was patient with me since I am new to all this and I don't know my way around here yet. She reassured me that I can do this and said it's her pleasure to help me out. Blanca should receive 5 stars!!! Thank you again for all your help :)

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

May 21, 2024

Merci pour le bon service reçu en français ce fut fort apprécié. Merci de votre patience bonne journée

Using app

5 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 21, 2024

A big thank you to Blanca for her professionalism and extraordinary responsiveness ! Her assistance has been invaluable to me !

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 21, 2024

DSers‑AliExpress Dropshipping has the best customer support I have ever experienced. Their team is not only quick to respond but also very knowledgeable. They took the time to understand my issues and provided step-by-step solutions. Thanks to their outstanding support, my dropshipping business runs smoothly. Highly recommend their service!"

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

May 20, 2024

I had the pleasure of working with Olivia and she was quick to respond and was helpful with every question I had. I am a new user and was confused by a few things that she was able to explain with out skipping a beat. I have enjoyed using DSers and working with support like this makes it even better.

Store

CMP

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 20, 2024

Very nice and fast support thank you “Rin” !

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 20, 2024

Tqsm Blanca.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 20, 2024

Sandy assisted me with my order just now. Her attention to detail and prompt responses were a lifesaver. Thank you for addressing all my questions and providing excellent guidance.

Store

Zylo123

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 19, 2024

J'ai reçu un excellent service de BLANCA pour réparer une panne avec Aliexpress et Dsers qui s'est super bien régler. Très bonne collaboration et vraiment contente que tout soit réglé car j'ai bien besoin de cet application pour le travail de ma boutique. Merci

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

May 19, 2024

Today Aimee exceeded our expectation!! She helped us map new suppliers for products which we thought were obsolete. She found alternate suppliers and really helped to provide equally excellent service to our customers. This was greatly appreciated. Thanks Aimee

Using app

About 2 years

Total reviews

6

Average rating

4.8

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 19, 2024

They definitely know what they are doing, best on the market with the best customer service, thanks again Myra for your fast and kind help.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team