DSers‑AliExpress Dropshipping
Place 100s of orders to AliExpress in seconds & Find...
Rating
4.9
feedback
5,406
chart
#730
All reviews
Review RSS Feed
June 26, 2024
Great support, thanks!
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
June 28, 2024
The customer service representative, Holly, who helped me with a few minor issues was extremely fast, reliable, and communicative. We resolved the issues in very little time. The app has glitches at times but overall works well & the issues could be due to our poor internet. Overall, we love working with this dropshipping group and hope to do a lot more business with them.
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
June 26, 2024
Thank you so much for helping me Holly. You really sorted out my problem just within few moments.
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
June 26, 2024
I have used Dsers in the past and its been an amazing service for adding products to my Shopify stores. The other day I wanted to remove my old stores from DSERS but couldn't manually do it, so I contacted customer support and Vivian helped me manually remove them. She was extremely kind and caring. 5 stars for DSERS and 5 stars for customer support.
Store
My Store
Using app
About 22 hours
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
June 26, 2024
Hi..~ I'm a beginner creating a dropshipping site. It may seem easy to experts, but there are things I don't know well. I asked for help on DSERS customer service messenger. Expert Lily responded with such concise and clear answers, and even showed a video of the solution, that I am 200% satisfied. I've been struggling with this issue for two weeks, but today I'm so happy... thank you, Lily~~
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
July 7, 2024
Got a very thorough analysis with Ralla today regarding issues with my orders from India. Safe to say, we came to the conclusion that the issue was not inherently connected to the DSers app, but rather Shopify itself. 07.07.24: Got more help from Selena today where I had issues with updating the order number due to the account being connected to another email. Very simple and straightforward answers from Selena, with precise guidance through pictures.
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
June 25, 2024
Colleen at DSers did a good job. She assisted me right away and worked with me to find a way to achieve what I wanted. A+!
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
June 25, 2024
Wendy from the Dsers support team has been absolutely amazing! She was incredibly competent, polite, and patient throughout our interaction. Wendy took the time to thoroughly understand my issue and provided clear, step-by-step solutions that resolved everything completely. Her helpful and friendly demeanor made the experience even better. I highly recommend Dsers support because of dedicated professionals like Wendy. Thank you for all your help!
Using app
About 2 months
Total reviews
1
Average rating
5.0
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
June 24, 2024
I had the pleasure of working with Holly, and I can't express how grateful I am for her assistance. She was incredibly helpful in guiding me through my problem, providing clear and effective solutions.
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
June 24, 2024
I recently had the pleasure of working with Colleen from the DSers support team, and I couldn't be more satisfied with the assistance I received. Colleen was incredibly helpful in resolving my questions.
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
June 24, 2024
Vivian from the customer suppor helps me a lot to solve my issue. She was patient solving the problem. Highly recommend!
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
June 24, 2024
Isak is a really great customer support helper, he's responsive and responsible a lot, love him!!
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
June 23, 2024
I needed help and Celia helped me. She was a very friendly and kind supporter. The problem was solved in the end. Much love and thanks to Celia!
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
June 23, 2024
As I am still working on the app getting my products loaded, I am giving 5 stars because of Rita's help. She has helped me tremendously during my frustration trying to figure it all out. She was awesome and I recommend her as a "go-to" person if you have any questions. I will reach out to her again!
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
June 23, 2024
Great support, very helpful :)
Using app
3 months
Total reviews
1
Average rating
5.0
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
June 23, 2024
I was looked after by Tiffany, who was extremely responsive, understood my problem in record time and found a solution very quickly. Very efficient and professional! Well done
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
June 23, 2024
I was reaching out to Aurora for help, in full frustration this morning. Not only did she solve my issue and helped me get to the bottom of my problem. She was very kind and she showed me through picture instructions so it was very easy for me. Thank you!
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
June 23, 2024
Ms. Vivian did a great job helping with my technical issues and I think she deserves a 10* instead of 5. Everything was like smooth sailing~
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
June 22, 2024
DSERS is lucky to have such an awesome customer service team, Vivian helped me out today and made a sticky situation I was in work out with ease, I am so grateful. THANK YOU!!
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
June 22, 2024
Rita was really helpful in sorting out my issues that I couldn't solve :))) fantastic service
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team