DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
5.0
feedback
5,238
chart
#484
All reviews
Review RSS Feed
March 30, 2024
Rita, Rfimp and Sally did an incredible job for helping me all through my journey of an ecommercant. Very kind, very pro team.
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
March 30, 2024
I recently had the pleasure of using the DSers app for dropshipping, and I must say, it exceeded my expectations in every aspect. From its intuitive interface to its seamless functionality, DSers truly revolutionizes the dropshipping experience. One particular aspect that stood out to me was the exceptional customer support. When I encountered an issue with my order processing, I reached out to DSers support via messenger. To my amazement, within just under 10 minutes, the support team not only responded promptly but also efficiently resolved my issue. Their expertise and dedication ensured that my business operations continued smoothly without any disruptions. Special thanks to support agent Rita! This level of responsiveness and effectiveness in addressing customer concerns truly sets DSers apart from other dropshipping apps. It's reassuring to know that whenever I encounter a problem, I can rely on their support team to provide quick and effective solutions, allowing me to focus on growing my business.
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
March 29, 2024
Aimee was great in resolving my issue with finding how to contact the seller to expedite the shipping on my order.
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
March 29, 2024
Lucy is amazing and anwsered all of my questions very kindly and easily. Definitely recommend this app to anyone who is a business owner.
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
March 29, 2024
Ralla was very helpful with my enquiries. I just starting to use this app and I hope to get the best of it.
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
March 29, 2024
Great support from Tiffany, who helped me with easy to understand instructions.
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
March 28, 2024
Service by Emma, Emma did an amazing job I could not fault her at all, super quick answers and had the exact answers I needed, Emma fixed my issues perfectly thank you
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
March 28, 2024
Falei com o atentende Wendy da DSers que foi bastante atencioso e rapido
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
March 28, 2024
Wendy was extremely quick to solve my issue Thankyou so much !!!
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
March 28, 2024
DSers is very easy to use and the customer support is wonderful. I've needed it a few times and they have always replied straight away and gone above and beyond. I spoke to 'Lucy' during my last help messenger chat and she was extremely helpful, kind and patient with me :)
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
March 28, 2024
excellent
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
March 28, 2024
While DSers is a powerhouse, it has some reasons to be concerned about privacy. Twice now it asks me to relink my AliExpress account, it takes you to a screen that doesn’t look like AliExpress login screen, and both times I login and google says “Your password has been found on a data breach. Change it now!” So I changed it. I contacted them and said they got hacked but they said I did not. Then out of nowhere my Google Chrome browser disables their chrome extension for privacy concerns because it asks to read and edit all your browser data, which gives them total control over your browser and access to all your passwords. I’ve never had a breach with customer data, just with my passwords. I don’t know what is shady going on, but if there was something better out there that wasn’t so invasive, I’d switch but I’ve got over 200 products connected to it.
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
March 27, 2024
Just got the support I needed. Thanks Vivian!
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
March 27, 2024
Super SAV, trés bon service.
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
March 27, 2024
I recently reach out to Dsrs customer support for assistance with an issue I was having with an order that we placed, and had the pleasure of being assisted by Sandy, I need it help with processing order through Dsrs Sandy provided me with exellent support that exceeded my expectations. From the moment I initiated the chat, Sandy was prompt, courteous, and highly knowledgeable. Thank You Sandy.
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
March 26, 2024
Lucy was very helpful. She helped us navigate the app to make sure we could use it to fulfill our business.
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
March 26, 2024
J'i eu un problème avec l'application , j'ai été aidé par Blanca qui à été très réactive et ma répondu très rapidement. très bon service.
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
March 26, 2024
Rfimp went above and beyond to help me out, one of the best customer service I've ever had. Even though Dsers sucks compared to Oberlo, I'm glad there are some competent support people that work for Dsers.
Using app
Over 1 year
Total reviews
7
Average rating
5.0
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
March 26, 2024
Estava com alguns problemas de processamento e o suporte me ajudou a resolve-lo!Muito obrigado atendente Aimee.
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
March 26, 2024
Alice, the customer support agent for DSers, was absolutely fantastic! She answered all my questions with patience and clarity, making my experience with DSers incredibly smooth. Thank you, Alice, for your exceptional support! Layal
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team