All reviews

Rating Breakdown

  • 5
    98% (5,273 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (63 ratings)

Reviews with Text

  • 99% (5,343)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 17, 2024

Great support from Rita! She went beyond my expectations to give me the answers I needed to solve some of my issues.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 17, 2024

agradeço muito pelo exelente atendimentoobtido. as respostas foram claras e sem demora, um atendimento humanizado, algo que precisamos muito hoje pois estamos com muita tecnologia e receber um atendimento assim é tudo de bom. obridaga

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 17, 2024

En deux clics s'était réglé. Merci Maria

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 17, 2024

"DSers has been a game-changer for my dropshipping business! The integration with AliExpress is seamless, making order fulfillment much faster and easier. The bulk order feature is fantastic for processing multiple orders at once, saving me hours of manual work. Highly recommend DSers for anyone serious about scaling their dropshipping operations."Support is excellet! Thanks to Via I solved my issue less then 5min

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

June 16, 2024

ottimo servizio , grazie isaak

Using app

16 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 16, 2024

I had a quick question, so I jumped on Messenger for the live chat support, the representactive who helped me did an excellent and professional job with ansering my questions about some of the features of their pricing plans, which I think their small limitation of multiple platforms on the advance and pro plans takes a few of points off Dsers overall score. But their Messenger chat support was great. 5-stars to the representactive who helped me.

Store

My Store

Using app

3 days

5 / 5 Share

June 15, 2024

Aimee is very helpful. he is straight to the point and really prompt to provide best of support

Store

Mervidi

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 15, 2024

Recently, I encountered an issue and reached out to customer support. The manager named Ralla provided me with exceptional service. She responded to my request very quickly, and throughout the interaction, she was courteous and professional. Ralla explained the solution to my problem very clearly and thoroughly, which helped me resolve the issue with ease. Thanks to her support, my problem was resolved in no time. I am completely satisfied with the service and want to express my gratitude to Ralla for her excellent work. If you have any questions or issues, I highly recommend reaching out to her.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 15, 2024

Excellent customer service, I would like to say thank you to Blanca she helped me a lot :)

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 15, 2024

I would definitely recommend this app and Maria was extremely helpful with answering my questions, thank you so much

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 14, 2024

Maria was helpful in trying to resolve my issue.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 14, 2024

Rin was the best, I was so confused with many of the settings, I'm new to drop shipping and RIn help me step by step on how to set up the selling of the products and the price for sale with pictures and text using the chat app. I was really please with the costumer service provided it to me. Thank you Rin for all your help.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

4 / 5 Share

June 14, 2024

o suporte é muito bom. falamos pelo aplicativo menssager e tive todas as questões respondidas. a única coisa que não achei bom foi o caso do aplicativo suportar a TEMU mas, ainda assim sermos impossibilitado de fazer o drop devido as politicas da temu em que possivelmente os nossos cliente receberam as embalagens com a logo da temu. nesse caso na minha opinião faz faz sentido ter a temu aqui. do resto tudo muto bom.

Using app

8 days

Total reviews

2

Average rating

4.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 13, 2024

I loved the help they gave me to upload the products to TikTok, they were very patient with me, I am new to this and I feel very good about using this service because they give you the help you need.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 13, 2024

O suporte da Dsers é muito proativo e rápido, agradeço pela ajuda vivian

Store

eggss

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 9, 2024

Isak and Villanelle were the best with me. they replied so fast with the better solution of my problem. I am very satisfied with the app & support :)

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 13, 2024

Had issue with my first order in store, but Blanca was very helpful and I am back on my way!

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 24, 2024

Grace à Aimee et ces explications plus que claire, son professionnaliste, ça patience et avec des captures d'écrans très explicatif qui m'on aidé à résoudre mon problème. je suis très heureux de travailler avec DSers. merci

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 12, 2024

Colleen was really helpful and quick to reply and sort out the issues I had

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

June 12, 2024

I recently had the pleasure of using DSers for my business needs, and I couldn't be happier with the service I received. The team at DSers was incredibly helpful and efficient. They quickly addressed all of my concerns and provided solutions that were both practical and effective. Their customer support is top-notch, always ready to assist and ensure that everything runs smoothly. From the moment I reached out to them, they demonstrated professionalism and a deep understanding of their platform. The entire process was seamless, and I felt supported every step of the way. Thanks to DSers, I was able to streamline my operations and improve my business performance significantly. I highly recommend DSers to anyone looking for a reliable and responsive service to manage their e-commerce needs. Their dedication to customer satisfaction is truly commendable.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team