All reviews

Rating Breakdown

  • 5
    98% (5,116 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (49 ratings)

Reviews with Text

  • 99% (5,175)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 26, 2024

Im starting up as a dropshipper, and have had a lot of orders already, so i wanted to start using DSers. I connected with them on messenger, and Isak was very helpfull in starting everything up for me, and showing me how to do things properly. Would definetly recommend contacting them with any questions, really nice customer service!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

March 25, 2024

Raphael, provided a great service when i was in need of it. thanks a much.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 25, 2024

Isak help me to fix my Dsers and AliExpress account. I recommend this app. Thank you!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 25, 2024

Sandy was very helpful

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 25, 2024

I was very well assisted by Sally, thank you very much for the support.

Store

Unibags

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 25, 2024

Aimee was very helpful with my mapping issues

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 24, 2024

I'm very happy with Selena from DSers customer service, was quick to assist me and provide me a solution!

Using app

7 months

Total reviews

7

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 24, 2024

Vivian was so patient and guiding me along the way in resolving the issue i had between dsers and aliexpress. She did thorough research and found the problem and gave me resolutions along the way and i was able to fix it.

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 24, 2024

I had an issue with mapping today. Wasn’t expecting to get help right away. I connected with Aimee immediately. She messaged me! Sent me screenshots and videos of what exactly she did! I really appreciated that so I could figure it out myself the next time I came across this issue. Thanks so much Aimee!! I really appreciate all your help. Quick, and very helpful and informative!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 23, 2024

Thank you Aimee, for helping me to fix the problem

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 23, 2024

I had some problems with a supply issue and Lily talked me through the whole thing step by step and was very patient with me! Thank you so much very much appreciated :-)

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 23, 2024

Muito bom, atendente Ralla me ajudou de maneira eficaz e sempre muito gentil

Store

Dunix

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 23, 2024

I'm extremely impressed with the DSers support team! They swiftly and efficiently resolved my issue, demonstrating exceptional professionalism and expertise. Their prompt assistance ensured seamless functionality, making my experience with the app positively outstanding. Highly recommend their service!

Store

NAAMS

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 22, 2024

This was my first order fulfillment, and Wendy went out of her way to help me complete it. She was very patient with all my questions and very professional. She screenshot everything to make it easy for me to understand. She really took her time to explain and made sure I understood the process. I am beyond satisfied and grateful that Wendy was the person who helped me complete my first online order fulfillment as the first time shop owner. Once again, Thank you so much, Wendy!!

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

March 22, 2024

Wendy is AWSOME!

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 22, 2024

Love the app. Also, the customer service is great. Sandy was very helpful and helped me with all my questions.

Store

Voisson

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 22, 2024

For Lucia's service on the product limit, it's great.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 22, 2024

i have some trouble with my supplier optimizer and i went to chat with Dsers messenger, Lily was so fast to reply my and she find a solution in 2 minutes, thanks so much !

Using app

12 days

Total reviews

4

Average rating

4.8

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 22, 2024

Thanks Chrissy for 5 star support!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 22, 2024

Lily a été d'une aide rapide, precise et pertinente ! Merci beaucoup pour cela.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team