DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
4.9
feedback
5,238
chart
#484
All reviews
Review RSS Feed
March 15, 2024
agradeço o excelente suporte que me deram, app muito bom.
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
March 15, 2024
Me encanta la app, ademas el servicio de atencion al cliente es una maravilla. He tenido unos problemas y Sandy me ha orientado super bien para poder solucionarlos. Recomiendo la app y el servicio.
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
March 14, 2024
He was quick to reply and explained things I didn't understand, including pictures! thank you!
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
March 14, 2024
Very helpful and solved my problem
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
March 14, 2024
Very helpful customer support that are active 24/7, got alot of help for my store by Aimee.
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
March 14, 2024
I loved your service, an excellent attendant, attentive, helpful and very competent. keep it up, you are congratulated
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
March 14, 2024
Great customer support. Way to go Selena.
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
March 14, 2024
Good and quick help
Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team
March 13, 2024
Thks a lot Rita for your help ! In a few minutes, you solved my problem, and of course very kindly !!! It was perfect for me
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
March 13, 2024
Sally is AWESOME! Super kind and helped me solve my issue
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
April 25, 2024
On the positive side DSers support if far more efficient then Shopify and DSers support team is very friendly and helpful. Honest feedback I spent way to much time editing description of products that advertised other business and lured customers from my "onlineshopau.com" and I was not happy about this at all as I spent many long nights working hard on my business and i dont think this is fair at all. Another issue is I also needed to adjust so many different settings to get a desired outcome. e.g shipping rate, product pricing - It should be very simple we all would like honest wholesale pricing so we can offer better deals to our customers when in actual fact we are being charged more the the products actually advertised for a the suppliers website. Again DSers support team is maybe one of the best I have experienced in a long time. If they sorted out all these small but major issues they would be hard to beat.
March 13, 2024
Rfimp was very helpful! Responded fast and helped me to resolve the issue that I had with the shipping. Thank you!
Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team
March 13, 2024
Highly Recommend this App and its Customer service Provider. Had an issue with Dsers Dropshipping through the Tiktok Sale channel. I contacted Dsers support person "Selena" and she guided me very well. Thank you for your help.
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
March 12, 2024
Merci Vivian
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
March 12, 2024
Irene hat mir sehr geholfen, als ich den Support kontaktiert habe. Bin mehr als zufrieden!!
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
March 12, 2024
I just finished chatting with Chris, who was able to resolve the issue I had for me super quickly. He was explaining every step to me in real time, providing detailed indications with images, a video of the process and eventually he fixed it for me. I am honestly very impressed by the customer service and especially by Chris. I was worried I would have to chat with a bot, but I got an angel instead
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
March 11, 2024
Villanelle quickly helped resolve my issue. Very friendly and attentive. I had a positive experience.
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
April 2, 2024
Today I had the opportunity to have Ms. Wendy for my DSers customer service “Live Chat." representative. She went above and beyond to help me navigate through my shipping crisis. Wendy's excellent customer service absolutely made my day. I felt like she held my hand every step of the way. She did a great job trouble shooting the issue, answered all my questions, and included screen shots for clarity. The best part is she stayed with me until the issue was resolved and my customer’s order was fulfilled successfully. Ms. Wendy exceeded my expectations, resolved my issue and definitely made my experience with her and DSers the BEST part of my day. I recommend DSers 100% for your online Aliexpress service.
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
March 11, 2024
Un support client 5 étoiles et largement à la hauteur du service rendu ! Thanks Jenny !
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
May 18, 2025
Staff was amazing and patient with my "noob" questions. I know I'll be using this service again. Would recommend.
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team