All reviews

Rating Breakdown

  • 5
    98% (5,116 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (49 ratings)

Reviews with Text

  • 99% (5,175)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 3, 2024

Rin assisted me, and the service was excellent—quick, practical, and precise. I highly recommend using DSers.

Store

iGlobal

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 26, 2024

I am thoroughly impressed with the level of service and quality product selection I received from Chrissy and DSers. Their prompt and knowledgeable assistance truly set them apart. The representative's friendly demeanor was commendable, and they went above and beyond to ensure that I understood how to use the Dsers platform. I highly recommend DSers to anyone seeking efficient, helpful, and friendly service or quality products.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 10, 2024

Sandy was very helpful and patient with my questions. That really made me feel comfortable with what I needed to complete.

Using app

3 months

Total reviews

7

Average rating

4.4

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 9, 2024

I had trouble with my shipping and was completely lost. When my first order came in, Lily helped me set up my shipping and tracking methods. It was one of the best customer support experiences I've had in a while, especially since she was only limited to chatting. Thanks again, Lily!

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 9, 2024

My agent Lucia is so helpful. I have sorted out alot of things within couple of mintues, she is so helpul

Store

oneside

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 9, 2024

vivian est tres gentil et elle a su me guider parfaitement dans mon probleme sur dsers

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 9, 2024

Sandy answered within a few minutes. It was very helpful. Thanks!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 9, 2024

Sandy ha sido muy amable y ha solucionado mis dudas muy rápido!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 9, 2024

I had some questions about orders via DSers, and Wendy was incredibly helpful and patient in addressing all of my inquiries. I want to express my sincere gratitude to Wendy for her exceptional support.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 8, 2024

Very Nice and Kind Service!

Using app

16 days

Total reviews

2

Average rating

4.5

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

4 / 5 Share

March 8, 2024

Today i had a nice conversation with Vivian from the Support that helped me with some Problems and solved them with patience and know how. Thank you Vivian!

Using app

10 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 8, 2024

Sloved all my problems step by step and gave me all the information I wanted. Best service you can expect. Thank you.

Store

Paw Fur

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 8, 2024

alicia thanks so much

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 7, 2024

Sandy was the individual that helped me today. She saved me a lot of time trying to figure out why my mapping another supplier wasn't working. She prompted with step by step screenshots that made it easy for me to follow those steps. At the end the task I had trouble with was solved thanks to Sandy!

Using app

About 1 month

Total reviews

2

Average rating

4.5

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 7, 2024

Boa noite pessoal, gostei muito do suporte do dsers, são muito rápidos e atenciosos conosco, e são bem explicativos, estão de parabéns, fui atendido pelo ISAK!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 7, 2024

Fui bem atendida por Sally, me ajudou no que precisei, obrigada.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 7, 2024

I'm a fresh kid to drop shipping and was having so many hiccups aligning my orders from Shopify to AliExpress - I was somewhat confused but out of no where like an angel was Jully she was kind, caring, understanding, and took great action in fixing the matter at hand. Jully rescued me with that jug of water when I needed her most. I'd greatly recommend anyone to work with Jully 24/7. She's amazing and deserve kudos from her supervisor or manager. Jully saved my day like a bag of cash. Thanks a mil team wonder!

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

March 7, 2024

J'ai été dépanné hier par Rita et elle a été très efficace, très réactive et a résolu le problème très rapidement. Je n'ai du coup pas perdu mon temps de travail. Merci beaucoup. J'ai toujours été très satisfaite.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 7, 2024

I want to extend my sincere gratitude to DSers, especially to Jully, for their outstanding support. Jully's professionalism, patience, and dedication made my experience exceptional. She went above and beyond to address my concerns promptly and thoroughly. I highly recommend DSers for their top-notch service. Thank you, Jully, and the entire team, for exceeding my expectations.

Using app

10 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 6, 2024

Merci Tiffany, service client vraiment bon et agréable

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team