DSers‑AliExpress Dropshipping
Place 100s of orders to AliExpress in seconds & Find...
Rating
4.9
feedback
5,406
chart
#730
All reviews
Review RSS Feed
May 29, 2024
Wow. I spent over an hour talking to customer service, sending screenshots and a full video, only to have the agent be the most unhelpful and unknowledgeable person. It took everything in my power to remember I was talking to a person, but my goodness. How are you the support of a product understand? I run an entire tech company and had one very simple question and was left with both a headache and a request to cancel my entire account.
Store
My Store
Using app
5 days
Hi there Thank you so much for taking time to write this feedback to us. Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward. Here is the email address: [email protected] DSers team
May 29, 2024
Sally was very helpful. My order was processed very quickly.
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
May 29, 2024
Rita was the support person I spoke to and she was really helpful with all of my questions.
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
May 29, 2024
Alice was extremely helpful, she solved all my problems and even help me research for some products. Thank you 5 Stars!
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
May 29, 2024
Amazing experience as always. I use Dsers for all my shops, specially work with agencies since i hate Aliexpress. Special shoutout to Rfimp for helping me out with the importation of 3,000 products and helping me set up for sales.
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
May 29, 2024
El servicio de soporte tecnico es muy eficiente
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
May 28, 2024
Sherry was an angel for me today. After a really long day, she patiently helped me a lot. Her support was invaluable, and her kindness made a significant difference. I truly appreciate her patience and assistance. Thank you, Sherry!
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
May 28, 2024
Great customer service
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
May 28, 2024
Blanca did a great job helping with our website!
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
May 28, 2024
I've been using DSers for a few months now, and I have to say, it has completely transformed the way I manage my dropshipping business. The ability to place multiple orders to AliExpress at once has saved me countless hours. The integration with Shopify is seamless, and the automated updates ensure my product information is always accurate. The supplier optimization tool is fantastic; it has helped me find better suppliers with more competitive prices. Thank you, DSers, for making my dropshipping journey so much easier!
Store
My Store
Using app
20 days
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
May 28, 2024
very good customer service!
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
May 28, 2024
It is straightforward to start Aliexpress-based dropshipping with Dsers. It is not too complicated to use. There is also tons of information on the blog pages. The best part is that you can connect live to the support team immediately if you encounter a problem or need support. The support team has both sound knowledge and patience. Good luck to everyone.
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
May 27, 2024
great app. Sylvia was the support person i spoke to and she was amazing. Really helped out with all of my questions. Thanks Sylvia!
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
May 27, 2024
This is a life saver for me. Support is super helpful and I'm a happy camper.
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
May 26, 2024
I am satisfied with the help I received, it was quick and effective, thank you for the help I received from you.
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
May 26, 2024
Vivian is very committed and went beyond my expectations to solve my problem. His quick response and commitment are to be commended. I've come here to say thank you again. MERCI BEAUCOUP , MERCI BEAUCOUP. Vivian his my Hero !!
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
May 26, 2024
Thank you Isak, for your excellent and knowledgeable help and for the fantastic tips.
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
May 25, 2024
"Kudos to Rfimp from DSers team for the exceptional support and solutions provided. Their expertise and prompt assistance made my experience with DSers for AliExpress seamless and efficient. Rfimp's dedication truly sets the standard for outstanding customer service. Highly recommended!" Warm regards, Click N Pick
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
May 25, 2024
I've been using this app for my online shop, and it has truly made our fulfillment process better. It's the perfect app for managing orders, inventory, and shipping efficiently. What stands out the most is their excellent customer support. I had an issue, and Aimee from their support team assisted me immediately, resolving my problem quickly and professionally. Highly recommend this app!
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
May 25, 2024
As a new DSers user, I received outstanding live chat support from Isla! She explained why the issue occurred, gave me step-by-step help to resolve it, and confirmed that I was completely satisfied.
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team