All reviews

Rating Breakdown

  • 5
    98% (5,116 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (49 ratings)

Reviews with Text

  • 99% (5,175)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 6, 2024

Rita a résolu mon problème. Merci beaucoup! :D

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 6, 2024

This girl named Aimee is so great. She is such an amazing support representative for DSers. DSers is very lucky to have Aimee as she was very helpful to my needs.

Store

CasaMax

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 5, 2024

Just started using it but was surprised with how well it works. Had a question and the support was available immediately. In about 5 minutes they showed me exactly what I needed to do. Well on my way to adding more products.

Using app

14 days

Total reviews

11

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 5, 2024

There is a bit of a learning curve to get used to using the app and I've had to approach the Helpdesk many times. I am so impress by how prompt and helpful the customer service reps always are. The app itself could do with some improvement to make it more user friendly but thank God for their customer support team who saves the day. My last support call was with Isla and she came through with all the advice, suggestions and screenshots. It took me awhile to familiarise myself but she was so infinitely patient. I can't recommend the Dsers Support Team enough!

Using app

Over 1 year

Total reviews

3

Average rating

3.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

March 4, 2024

assistenza ottima, super disponibili. Grazie

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 4, 2024

I had some reassuring automation issues with DSers‑AliExpress and Raphael was able to solve it in less than 5 min. Great support. Highly recommended.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 4, 2024

Great app, and amazing service.

Store

Trend X

Using app

21 days

Total reviews

6

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 4, 2024

Thank you very much to agent Holly for taking her time to help me with a small synchronization problem. Thank you very much

Using app

3 months

Total reviews

6

Average rating

4.5

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

March 3, 2024

From the moment I contacted customer support, Lily was fantastic. I had difficulty connecting my sold products to my supplier, because of some changes my supplier made. Lily was able to pin point and resolve the issue in a few minutes. Thank you!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 3, 2024

Alicia was super helpful and resolved my issue promptly. Thank you!!!

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 2, 2024

Great customer service!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 2, 2024

finally found the best customer service, Chris you're the best

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

March 2, 2024

Muy buena atención por parte de sandy, y muy buena ayuda

Using app

26 days

Total reviews

7

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 1, 2024

I had the pleasure to talk with Sandy. My questions were answered in a short time. Thank you Sandy! :)

Using app

About 1 hour

Total reviews

8

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 27, 2024

Johnny has gotten us out of trouble with his fierce dedication and jobian patiente. Once again, he and his workmates prove that Dsers has a very strong customer service that cares a lot for users. Kudos to Johnny and all the Dsers team!!

Using app

7 months

Total reviews

3

Average rating

4.7

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

March 1, 2024

I love work with DSers. and today I want to say Thank you Olivia for your help. Very fast support

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 29, 2024

Lennon was so patient guiding me through all the issues I had and made everything easier for me.

Using app

About 1 month

Total reviews

4

Average rating

4.5

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 29, 2024

Assistance rapide Je suis satisfaite de la rapidité avec laquelle mon problème a été résolu. Je suis vraiment satisfaite des services de Aurora. merci beaucoup

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 29, 2024

O atendimento foi fantástico, resolveu o meu problema do início ao fim. Parabéns!

Store

aganiti

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 29, 2024

I chatted with Chrissy and it was great and FAST! Thanks you!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team