All reviews

Rating Breakdown

  • 5
    98% (5,273 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (63 ratings)

Reviews with Text

  • 99% (5,343)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 25, 2024

Logo que entrei em contato já tive retorno. Atendente Olivia muito atenciosa, gentil e prestativa. Além de solucionar rapidamente meu problema, tirou minhas dúvidas, me orientou e teve paciência com a minha falta de experiência com o uso da plataforma. Excelente atendimento. Estou muito satisfeita! Sinto-me muito mais segura agora usando o Dsers, pois sei que com qualquer dificuldade terei ajuda rápida para solucionar.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

May 25, 2024

Perfect, thank you Colleen

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 24, 2024

had an issue with adding a 3rd store to my advanced plan, Rita was helping me figure this out, turns out, I can't add a 3rd one unless I upgrade to Pro plan. claiming the 10 stores are just when linking a Shopify store, not woocommerce. A bit disappointed as I found it misleading... nonetheless, the support personnel was nice...

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

May 24, 2024

Emma worked fast and diligently. Thanks!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 24, 2024

The customer suppport are so helpful and quick to answer

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 1, 2024

Isla was supper good And the next time Sandy helped me and quick as always

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 24, 2024

Enthusiastic support

Store

X4Mart

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 23, 2024

Sherry was extremely helpful. She replied quickly and solved my concerns efficiently.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 23, 2024

I have my small online shop on Shopify and I am currently working with DSers and David. David is very polite, he answers really fast and he is ready to help anytime. He always helps me with any problems. DSers really helps a lot with my Shopify shop. I can easily import new products and fulfill my orders.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 23, 2024

Je découvre cette application et je suis très satisfaite du produit mais surtout de la rapidité qu'on vous réponds si vous avez le moindre problème. Et encore merci

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 23, 2024

Ich bin sehr zufrieden mit dem Service... vor allem Marry vom Kundenservice hat mir sofort geholfen! Weiter so!

Store

mygoods

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 24, 2024

Merci beaucoup Zoe aussi. Vous êtes les meilleurs. "Je tiens à exprimer ma sincère gratitude à Neva pour son service exceptionnel à la clientèle. Son professionnalisme, son attention aux détails et sa courtoisie ont grandement contribué à rendre mon expérience plus agréables. Neva a été non seulement efficace dans la résolution de mes questions, mais aussi chaleureuse et accueillante tout au long du processus. Je suis vraiment reconnaissant(e) pour son engagement envers un service de qualité. Merci beaucoup, Neva, pour votre excellence et votre dévouement. Vous avez définitivement dépassé mes attentes, et je n'hésiterai pas à revenir vers vous pour mes futurs besoins. Bravo pour votre excellent travail!"

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

May 22, 2024

Today we had an amazing customer service experience with Villanelle! She was fabulous! We were having an issues placing an order, and she tried everything to get us connected, which she did! I had to leave in the middle of the chat, and she stayed on, helping other people while I was gone and then helped me again! I have never had anyone do that for me before. Definitely a 5-star customer service representative!!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 22, 2024

Estou extremamente satisfeito com o app DSers na plataforma Shopify. A ferramenta tem se mostrado incrivelmente eficiente e fácil de usar, facilitando muito a gestão do meu negócio. O que realmente se destacou, no entanto, foi o suporte ao cliente. Fui atendido pela Lucy, que foi rápida, profissional e muito prestativa. Todas as minhas dúvidas foram resolvidas com clareza e paciência. Recomendo fortemente este app para qualquer lojista que esteja procurando uma solução robusta e um atendimento ao cliente de alta qualidade. Parabéns à equipe DSers e um agradecimento especial à Lucy!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

May 22, 2024

great app and chrissy provided me a good support on customer care

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 21, 2024

Excellent service. Operators are very patient and helpful.

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 21, 2024

Irene with customer service did an excellent job fixing my issue. Quick replies, and got my business back on track. Thanks a lot to the DSers team!

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 21, 2024

“Ótimo atendimento. O atendente Wendy foi atencioso, gentil e se mostrou muito capaz para atender. obg”

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 21, 2024

são excelentes

Store

popbox

Using app

1 day

Total reviews

3

Average rating

3.7

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 21, 2024

I would definitely recommend this app to others because the support here is amazing. Blanca was amazing and so helpful. She was patient with me since I am new to all this and I don't know my way around here yet. She reassured me that I can do this and said it's her pleasure to help me out. Blanca should receive 5 stars!!! Thank you again for all your help :)

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team