DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
4.9
feedback
5,238
chart
#484
All reviews
Review RSS Feed
Feb. 29, 2024
Thank you to Wendy, who has been incredibly helpful and attentive in her customer service.
Store
Ma boutique
Using app
1 day
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Feb. 29, 2024
I've had the upmost pleasant experience with DSers customer service today and I must say the have gone above and beyond all my expectations, usually when dealing with customer service the employee tries to provide excuses or fix your issue just to end there interaction with the customer, so I am happy to state that my experience today with DSers customer care representative Rfimp was nothing short of spectacular! not only did he provide me with answers regarding my inquiry, he also provided a full on explanation with screen shots and also provided me with some guidance outside of his service. highly highly recommended.
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Feb. 28, 2024
I have had this app in my store for a little over a year and I absolutely love it. Their customer support is outstanding. Thanks, Holly, for your amazing support! There are always available when I run into any issues. The software integration with my store is flawless. I haven't had any issues with orders. Adding products new products is a breeze. I've tried others and this one in my opinion is the best.
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Feb. 28, 2024
Amazing help by Lily, I had the wrong account linkd to my store and by the help and patience of Lily everything now is sorted and set right!
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Feb. 28, 2024
Lucia solved my problem as I was fulfilling my first order. So helpful and I love the 24/7 availability.
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Feb. 28, 2024
Had a brilliant experience with customer service with Eden! I had a problem mapping a product and within one minute it was done! Absolutely wonderful! Thank you Eden!
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Feb. 28, 2024
great fast service with all the answers i needed to guide me through the problems i was having. Rita was fantastic and helped me through to solve my issues
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Feb. 27, 2024
I worked with Sylvia tonight. She was very helpful and patient. I wish there were more customer service personnel as thoughtful as she.
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Feb. 27, 2024
Sylvia was awesome! My questions were answered timely and there were screenshots to help with the explanation. Very great support!
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Feb. 27, 2024
Customer service is top notch. Rita was amazing. Any question i asked, fast, efficient responses. Im new, so these things are extremely helpful and much appreciated.
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Feb. 27, 2024
Receive assistance from Wendy today. She as a great help in processing an order for a customer. She gave me step by step directions along with picture. Very kind and helpful.
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Feb. 27, 2024
Un support technique hors du commun! Mon problème a éte réglé en qqes minutes alors que j'y ai passé toute la journée. Encore merci ! Top top top!!
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Feb. 27, 2024
Fantastic support. Patient and helpful with multiple issues. Thank you!
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Feb. 27, 2024
Au top, toujours quelqu'un d'efficace et de rapide pour répondre à mes demandes ou questions. Jamais aucun soucis avec cette appli. Je recommande
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Feb. 27, 2024
J'ai contacté le support Dsers et j'ai eu une réponse instantanée à mon problème de réglage. Merci encore une fois le support Dsers et surtout Isak qui a été très professionnel et très rapide.
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Feb. 27, 2024
Estou realmente impressionado. Uso a versão gratuita e precisei de suporte. Fui atendido pela Villanelle, e muito bem até atendido, e meu problema foi resolvido. Não demorou a atender e foi muito atenciosa. Se o app é bom, o suporte é ainda melhor. Obrigado equipe Dsers, obrigado Villanelle
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Feb. 26, 2024
Stellar Service by Chrissy at Dser-AliExpress! Chrissy at Dser-AliExpress delivers top-notch service and products! What sets Chrissy apart is her dedication to customers. She's responsive, professional, and attentive to detail, Chrissy is your go-to. Highly recommended!
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Feb. 26, 2024
Very good app, Adele support service is incredible, she explains it in an enlightening way
Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team
Feb. 26, 2024
I am very new to dropshipping. I got my first order and the product wasn't mapped properly through the sourcer for fulfillment to the customer. Lucia walked me through the process. She was very patient in explaining it. She shared screenshots of how to correctly handle the problem. She continued to follow up to make sure I was able to correct my problem. She is very helpful and professional!
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Feb. 26, 2024
Je tiens à exprimer ma profonde gratitude envers Eden du service DESRS pour son assistance précieuse. Son professionnalisme et son dévouement ont été d'une grande aide dans la résolution de mes problèmes. Eden a fait preuve d'une compréhension exceptionnelle de mes besoins et a fourni des solutions efficaces avec une attitude aimable et patiente.
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team