All reviews

Rating Breakdown

  • 5
    98% (5,116 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (49 ratings)

Reviews with Text

  • 99% (5,175)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 9, 2024

I was attended to by Wendy. I remembered Peter Pan. I was very well attended to, the waiting time for the service to start was minimal. The knowledge and proposed solutions solved all my problems. Thanks .

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 9, 2024

quick and efficient live chat support. krystal was a great help and very professional, helped to clear up some things for me. i'm very happy with the service.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 8, 2024

Excellent customer service, all questions are solved quickly. Rin is an excellent specialist, thank you very much

Using app

4 months

Total reviews

9

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Feb. 7, 2024

Rfimp thank you very much for the excellent attention and service, you are the best.

Store

RHINO

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 7, 2024

Their support is great especially Alicia who is very helpful

Using app

24 days

Total reviews

5

Average rating

4.2

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 6, 2024

Awesome Service!

Store

Alights

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 6, 2024

Olivia has been great in assisting me with gestions I had about Tmall and their way of payments. In addition she told me about binding my credit card to PayPal for ease of payment. She has been very helpful. Thanks Oliva

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 5, 2024

Eden served me incredibly well. I am very satisfied with the support and I use the free plan!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 5, 2024

Très efficace au moment de résoudre un problème, je remercie Adele pour m'avoir bien expliqué et montré la solution à mon problème, grace à Elle, j'ai pu avancer sur DSERS

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 5, 2024

I recommend Dsers, good app and very good custommer service really helpfull!

Store

STRMS

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 5, 2024

Thanks to Irene for the clear explanations! Problem solved in less than 15 minutes!

Store

NowEmy

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Feb. 4, 2024

holly was extremely helpful with my query

Using app

7 days

Total reviews

9

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 4, 2024

I had a question about the app. This was solved very well by Blanca from the DSers support team.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 3, 2024

Sherry was great help. as were the other members of staff that helped me thus far. :)

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 3, 2024

Krystal provided top-notch customer service! Her quick response time was impressive, and her friendly and kind demeanor made the interaction a pleasant experience. Not only did she address the issue promptly, but she also resolved it with efficiency. Krystal's excellent service left me satisfied and reassured—definitely a standout in customer support!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 2, 2024

Big shoutout to Lucia for helping me out and being patient throughout the whole process. Kudos to her – keep up the great work!

Store

Minx

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 2, 2024

Always there to answer my questions. Each rep ready to assist you with a quick and helpful resolution! Thank you Jenny hope to get you again!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Feb. 2, 2024

Lucia was swift and very helpful with solving my issue. She is a rockstar!

Using app

24 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 2, 2024

Olivia was very helpful and professional. She Clarify all my confusion Now I understand the process from A to Z.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 2, 2024

Customer service is very efficient. The support agent Myra was fast, friendly, and resolved my problem quickly.

Store

NEILY

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team