All reviews

Rating Breakdown

  • 5
    98% (5,115 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (49 ratings)

Reviews with Text

  • 99% (5,174)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 2, 2024

Customer service is very efficient. The support agent Myra was fast, friendly, and resolved my problem quickly.

Store

NEILY

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 2, 2024

exelente servicio!!!!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 1, 2024

Thanks Cynthia for your attention and support, Great customer service thanks to Cynthia

Store

SMOTHR

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 1, 2024

The support and aspecially Aimee was very helpful today. She answered all my questions and solved my problems very quickly.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 28, 2024

good service live tchat avec #Ralla

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 1, 2024

Jully de service à la clientèle a été très efficace et a répondu rapidement a mes questions. Partage d' imprime écran a facilité la compréhension. bon service , merci

Store

Ma boutique

Using app

About 14 hours

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 31, 2024

Meu atendimento com o Isak foi perfeito! Tirou todas as minhas dúvidas, me ajudou na hora da configuração, fazendo com que eu economizasse muito tempo no processamento dos pedidos aqui na empresa. Muito obrigado e parabéns pelo trabalho!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 31, 2024

Sandy is the best! Very patient, guiding me step-by-step until my issue was resolved.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 31, 2024

the support team is very helpful and efficient. Sally is very knowledgeable and sweet.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 31, 2024

The customer service team are fantastic, I was struggling to add a product and publish it onto my website and Irene guided me through every step of the way, I really cant thank her enough. I am so grateful for Irene's guidance.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 31, 2024

Excelente atendimento do suporte realizado pela Aimee, muito atenciosa e agil na solução do meu problema. Muito obrigado Aimee pelo ótimo atendimento.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Jan. 30, 2024

Great customer service!

Store

Neldera

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 30, 2024

Fastest support in the world!!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 30, 2024

Chrissy helped me so quickly with my questions! I'm looking forward to future interactions if I have more issues. Thanks!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 30, 2024

I am writing this review because I am impressed by the quality of service, the time and dedication that Lily has dedicated to answering my questions to get the best out of the DSers app. She managed to do many things that I didn't know. Thank you very much Lily!!! you're the best!!!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 30, 2024

The DSER app has been a tremendous help with my business. It integrates seamlessly with my Shopify store. The DSERs employees are so helpful. I get help within seconds. Shout out to Chrissy for helping me map an order so I could get the product to my customer ASAP. I love DSERs.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

4 / 5 Share

Jan. 30, 2024

nice customer support . the dear sally was very supportive. she is so fast and active and she help me to solve my issue .

Using app

2 months

Total reviews

4

Average rating

4.8

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Jan. 29, 2024

I would like to say Thank You to Aimee that supported me very quickly, and it was really helpfull to solve my problem!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 29, 2024

best app ever

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 29, 2024

I would like to show my appriciation to DSers partner, Aimee... for helping and guiding me through answering my questions. Thank so much for your help.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team