All reviews

Rating Breakdown

  • 5
    98% (5,114 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (48 ratings)

Reviews with Text

  • 99% (5,173)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 24, 2024

Eden fo muito amigal e super prestavel comigo sempre preparado para ajudar, excelente funcionario!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 24, 2024

I had very good customer service with DSers support. I was chatting to person called IRENE, very fast response and helpful conversation overall!

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Jan. 23, 2024

Awesome App! My products are connected with just a few clicks BIanca helped me quickly and effective, thank you for the support

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 23, 2024

Blanca was very helpful today with an issue I was having. She guided me in the right direction and was very quick to respond. Excellent service!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 23, 2024

Lucy, muito obrigado pelo atendimento, por ter tirado minhas dúvidas e resolvido meu problema.

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 23, 2024

I've had an issue with an order and Marshall picked up my case within seconds. He was patient and professional, resolved the issue quickly. It is great to know that we can be assisted and guided through their live chat.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 22, 2024

Tiffany was brilliant today. Very polite, helpful, resourceful, fast, diligent and to the point. I am so grateful for all the help. Thank you so so much Tiffany. You are a true professional. Keep it up!

Store

MAAMOO

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Jan. 22, 2024

great customers services, from Isak

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 22, 2024

She was great and answered promptly. Amazing service

Using app

4 days

Total reviews

7

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 21, 2024

Olivia was very helpful, she showed me how too fix my shopify + dsers. She responded quickly and acted fast! I really appreciate all the help!

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 21, 2024

Rien a redire. Bon app. De plus Lennon a Résolu le seul petit problème que j'ai eu très rapidement.

Using app

11 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 21, 2024

thank you for your help, you always make my job much easier :)

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 21, 2024

Thank you Aimee for helping me out, great customer service!

Store

DAXUEN

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 21, 2024

Rin Helped me out today through facebook message she was so helpful and it was easy to understand there solution to my shipping settings issue they sent detailed instructions as well as screenshots of how to fix the problem, i'm very impressed with the speed of getting hold of a live person available 24/7 and feel at ease using this service, thank you Rin!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Jan. 20, 2024

Cynthia me atendeu super bem e resolveu meu problema rapidamente e prontamente. Suporte rápido e bom! Muito satisfeita por isso!!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 20, 2024

Neva was very helpful to me this afternoon. Shel help to to solve my issue very she was patient with me and works fast and effectively. She is good at what she does. Thank you VM

Store

My Store

Using app

7 months

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 20, 2024

Perfect !! Very high-quality support!

Using app

8 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 20, 2024

Alice helped me with the questions I had very fast, was really impressed!

Store

LOENA

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 20, 2024

I ran into so many issues when setting up my first product with AliExrpess on DSers. I spent hours trying to figure out how to fix it on YouTube and Google, until I contacted the support in DSers. Vivian was so helpful! She helped me solve all the issues so patiently and waited until I helped my client fulfill the first transaction! It really saved my day! Best service I've ever had! 5 stars!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Jan. 20, 2024

Je viens d'avoir un échange avec Isak car j'avais un problème. Il a répondu directement à ma demande et en quelques minutes, le problème était réglé. J'apprécie vraiment, merci Isak

Store

Besdodo

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team