DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
5.0
feedback
5,235
chart
#628
All reviews
Review RSS Feed
Jan. 14, 2024
Eficiente, preciso, atencioso e conhecedor!!!!!!!!!!!!!!!
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
March 4, 2025
Selena was very helpful and guided me through issue resolution with clear and concise explanations, making the whole process very easy. Selena was great!!
Hi, Thank you for your updated review, we appreciate all feedback. You can actually restore all the mapping of your updated products in one click on the "mapping page" after you edit a product variant on Shopify, so you don't have any manual labor to do. Please also note that sometimes, due to AliExpress updates, there may be some temporary display errors, but it would not affect your product information, Please drop our customer services team a message via on any below methods if you have any more questions Here is the email address & official messenger link of DSers customer service [email protected] https://www.messenger.com/t/DSersOfficial DSers Team
Jan. 13, 2024
Hi there Thank you so much for taking the time to leave this rating. Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward. Here is the email address & official messenger link [email protected] https://www.messenger.com/t/DSersOfficial DSers team
Jan. 13, 2024
It was a very good customer support from Irene, thank you
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
June 21, 2025
Merci à Sylvia pour sa patience pour corriger mes erreurs. Super à l'écoute, qui a résolu mon problème en quelques minutes. Merci SYLVIA
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Jan. 13, 2024
Hello, Thank you for your rating. Please feel free to share your thoughts on how we could improve DSers, we are always looking for new ideas. Please drop our customer services team a message via on any below methods Here is the email address & official messenger link of DSers customer service [email protected] https://www.messenger.com/t/DSersOfficial DSers Team
Jan. 12, 2024
J'ai était reçu par Adele et son service a était super précis et rapide. Merci beaucoup
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Jan. 12, 2024
Aujourd'hui, j'ai contacté DSERS pour m'aider avec une commande qui n'a pas été traitée, J'avais eu Eden comme support technique, il m'a vraiment aider pour traiter ma commande. Son aide a été inestimable. Un gros merci Eden pour son support.
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Jan. 12, 2024
Dsers is a super good APP with an excellent customer support, Alice help me a lot with some issues that I had. thanks to her.
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Jan. 11, 2024
It was a fast and very nice service! I’m very satisfied for the help I got from “Blanca”!
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Jan. 11, 2024
Best customer service I had in my life goes to " Marshall " : very polite, very patient, polite, and found a solution to my problem very quickly!
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Jan. 11, 2024
DSers is a very easy platform to use. When I ran into a small issue, Eden was able to help and was extremely quick to respond.
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Jan. 11, 2024
Support Team member Lucia was an amazing help to the issue i had. Was very quick to responding to me and solved the issue in no time. Thanks Lucia for all your help and keep up the great work A++++
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Jan. 11, 2024
Very fast response... and it really helsp scale yoru business....
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Jan. 10, 2024
très bien, je vous remercie pour votre temps accordé et l'aide apporter a la résolution de mon problème. merci beaucoup
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Jan. 10, 2024
Quero deixar meu agradecimento ao DSers e principalmente a atendente Wendy, a primeira vez que precise de suporte foi extremamente rápida e eficiente. Muito educada, ágil e eficiente, tudo resolvido. Att Jole Store
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Jan. 10, 2024
Muy Satisfecho con el servicio al cliente, al contestar dudas son muy atentos y amables. Gracias Edén por la ayuda tan considerada
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Jan. 10, 2024
Very Good app , and the best is the customer service. thank you Lucia for the great support. problem solved within few minutes!!!
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Jan. 10, 2024
The agent Eden, helped me resolving an issue with my dsers account configuration regarding the order fulfilment which was pending about a week, thank you.
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Oct. 21, 2024
I was very well guided within what was possible. Excellent!very good service
Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team