DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
5.0
feedback
5,230
chart
#901
All reviews
Review RSS Feed
Jan. 4, 2024
perfect app for my company
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Jan. 4, 2024
Sally helped me solve my issue with product mapping. She tried different methods, provided help for me with pictures. She was very friendly, kind and professional. Thank you
Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team
Jan. 3, 2024
Big love for Sandy best customer service I would give her 10 stars
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Jan. 3, 2024
Excelente atendimento da Olívia! Gratidão pela ajuda e suporte!
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Jan. 2, 2024
Customer service was very responsive in a timely manner. I was able resolve my issue with there help. They walked me right through it. So I'm confident if this ever happens again I can fix it.
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Jan. 2, 2024
"Exceptional Customer Support Experience with Eden – Above and Beyond!" I recently on 12-31-23 had the pleasure of experiencing truly outstanding customer support from Eden, and I couldn't be more impressed. In a world where exceptional service seems increasingly rare, Eden went above and beyond to ensure my satisfaction. From the moment I reached out for assistance, Eden demonstrated unparalleled professionalism, patience, and a genuine commitment to resolving my issue. What sets Eden apart is not just the quick and effective solution provided, but the level of care and attention to detail that accompanied it. Eden's effectuve communication skills are impeccable. They not only addressed my concerns promptly but also took the time to explain the process in a clear and concise manner, ensuring that I fully understood every step of the resolution. This personalized approach made me feel valued as a customer and, most importantly, heard. What truly stood out was Eden's willingness to go the extra mile. Instead of settling for a standard resolution, Eden proactively identified potential future issues and provided preventive measures to ensure a seamless experience moving forward. This proactive approach is a testament to Eden's dedication to customer satisfaction, and it left a lasting impression on me. In an era where customer service can sometimes feel robotic and detached, Eden restored my faith in the power of exceptional customer support. Their commitment to excellence sets a benchmark that I hope other customer support agents will strive to achieve. In conclusion, my interaction with Eden was nothing short of phenomenal. I am genuinely grateful for the outstanding service provided and the peace of mind that comes with knowing there are dedicated professionals like Eden ready to assist. If you're looking for customer support that exceeds expectations, look no further – Eden is the epitome of excellence in customer service! P.S. I would also like to add the customer support agent Nephele for delivering assurance that all of my needs were met to the fullest as Nephele covered my additional concern!! GREAT JOB DSers customer support!! William Watson Your Healthy Adventure & More
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Jan. 2, 2024
Ralla was excellent in helping me with my issue. Read my issue and my concern and quickly assisted me with it by providing screenshots to help guide me, and ultimately solving my issue. Kudos to Ralla!
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Jan. 2, 2024
perfect assistance and efficient service.
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Jan. 2, 2024
very clear and fast!
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Nov. 10, 2025
DSers makes AliExpress dropshipping simple and fast. It helps me place orders automatically, sync tracking, and manage my Shopify store efficiently. I recommend it to anyone starting or growing a dropshipping business.
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Jan. 1, 2024
Had a few questions about the app being new to it and Alice was more then helpful. talked me through everything and got me up and running. Great start to what appears to be a great app. Thanks Alice Great work
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Dec. 31, 2023
Just want to tell you what Vivian is AMAZING and he just saved my day!
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Dec. 31, 2023
Eden helped me with a problem that I was unsuccessful in solving on my own. She understood the problem quickly and walked me through the steps (with screenshots) to tell me how to fix it! Thank you, Eden!
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Dec. 30, 2023
Neva is really helpful. He solved the problem I faced with fulfilling order. Thanks!
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Dec. 30, 2023
I messaged and Krystal replied. The best customer service I have had so far. She was responding pretty fast and knew the answers for me. She helped me with directions as well. She was very professional and responsible to fast replies. Thank you Krystal!
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Dec. 29, 2023
They did a great job helping me resolve the problem I had as quickly as possible.
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Dec. 29, 2023
Easy to use generally, I appreciate how easy it is to import products and change suppliers in a few clicks. And when you have an issue, the costumer support is extremely reactive and helps greatly. Cheers to Raphael who resolved my problem in no time.
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Dec. 29, 2023
sandy was very helpful with my queries and got back to me very quickly.
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Dec. 29, 2023
Wendy helped me really quickly. Great service
Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team
Dec. 29, 2023
Dear Neva, sorry for late response. Appreciate your efficient support!
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team