All reviews

Rating Breakdown

  • 5
    98% (5,273 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (63 ratings)

Reviews with Text

  • 99% (5,343)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 28, 2024

Service by Emma, Emma did an amazing job I could not fault her at all, super quick answers and had the exact answers I needed, Emma fixed my issues perfectly thank you

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 28, 2024

Falei com o atentende Wendy da DSers que foi bastante atencioso e rapido

Store

Ara

Using app

About 1 hour

Total reviews

2

Average rating

3.5

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 28, 2024

Wendy was extremely quick to solve my issue Thankyou so much !!!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 28, 2024

DSers is very easy to use and the customer support is wonderful. I've needed it a few times and they have always replied straight away and gone above and beyond. I spoke to 'Lucy' during my last help messenger chat and she was extremely helpful, kind and patient with me :)

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

March 28, 2024

excellent

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 28, 2024

I had a situation with the address of my first order but "Lucy" immediately appeared on the support chat and solved all my doubts, amazing customer service. I was really surprised with the warmth,patience, speed and effectiveness of the support. I felt that Lucy was an expert friend in the subject and was helping me at all times, she even calmed me down so I wouldn't be afraid haha. I thank her very much. Then the application is excellent, it works very fast and is effective. Highly recommended!

Using app

16 days

Total reviews

2

Average rating

4.5

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

4 / 5 Share

March 27, 2024

Just got the support I needed. Thanks Vivian!

Using app

1 day

Total reviews

1

Average rating

4.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 27, 2024

Super SAV, trés bon service.

Using app

8 days

Total reviews

6

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 27, 2024

I recently reach out to Dsrs customer support for assistance with an issue I was having with an order that we placed, and had the pleasure of being assisted by Sandy, I need it help with processing order through Dsrs Sandy provided me with exellent support that exceeded my expectations. From the moment I initiated the chat, Sandy was prompt, courteous, and highly knowledgeable. Thank You Sandy.

Store

Velozzo

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

March 26, 2024

Lucy was very helpful. She helped us navigate the app to make sure we could use it to fulfill our business.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 26, 2024

J'i eu un problème avec l'application , j'ai été aidé par Blanca qui à été très réactive et ma répondu très rapidement. très bon service.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 26, 2024

Rfimp went above and beyond to help me out, one of the best customer service I've ever had. Even though Dsers sucks compared to Oberlo, I'm glad there are some competent support people that work for Dsers.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 26, 2024

Estava com alguns problemas de processamento e o suporte me ajudou a resolve-lo!Muito obrigado atendente Aimee.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 26, 2024

Alice, the customer support agent for DSers, was absolutely fantastic! She answered all my questions with patience and clarity, making my experience with DSers incredibly smooth. Thank you, Alice, for your exceptional support! Layal

Using app

6 months

Total reviews

7

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 26, 2024

Im starting up as a dropshipper, and have had a lot of orders already, so i wanted to start using DSers. I connected with them on messenger, and Isak was very helpfull in starting everything up for me, and showing me how to do things properly. Would definetly recommend contacting them with any questions, really nice customer service!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

March 25, 2024

Raphael, provided a great service when i was in need of it. thanks a much.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 25, 2024

Isak help me to fix my Dsers and AliExpress account. I recommend this app. Thank you!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 25, 2024

Sandy was very helpful

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 25, 2024

I was very well assisted by Sally, thank you very much for the support.

Store

Unibags

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 25, 2024

Aimee was very helpful with my mapping issues

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team