DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
4.9
feedback
5,233
chart
#484
All reviews
Review RSS Feed
Dec. 29, 2023
Dear Neva, sorry for late response. Appreciate your efficient support!
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Dec. 29, 2023
I was attended by Sandy She helped me clear up my doubts, very carefully and even taught me not to have to go through the same problem again! Grateful!
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Dec. 29, 2023
Wendy, thank you so much for your quick response and help! I would recommend DSERS! I just started this journey and DSERS makes it easier, good structure, easy flow and super quick customer reply!
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Dec. 29, 2023
Olivia sorted my mapping issue out asap. Amazing hard working and helped me with instructions in case it happens again
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Dec. 29, 2023
Solve the problem quickly.
Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team
Dec. 29, 2023
As a representative of klassyx store I'm very happy and satisfied with the Dsers customers services dispensed to us this morning. Krystal was very helpful and had and great knowledge to identify the problem we had and sorted it out very quickly. Thank you Krystal .
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Dec. 28, 2023
I recently had the pleasure of engaging with Selena from the customer support team, and it is with great satisfaction that I express my commendation for her outstanding service. Selena's professionalism and expertise were instrumental in resolving my technical concerns seamlessly, and her approach merits acknowledgment. 5 stars for Selena, thanking you so much :)
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Dec. 28, 2023
Myra helped a lot with my first shopify order that i was struggling with.
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Dec. 28, 2023
Using this for while and sometimes I need assistance! In customer support guy name Rin He's so professional and knows how to handle the situation! 5 stars for him for helping me a lot and for the really quick responses! thank you so much Rin!
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Dec. 27, 2023
I am new to Dsers, and was very confused about the processing of mapping and fulfilling and order, as soon as I asked for help Olivia jumped in and spent a great amount of time telling me the A to Z steps one by one until my order was successfully processed! If any support agent would be like her, the business world would be easier and much better in any way! Thank you Olivia!
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Dec. 27, 2023
très bien avec "olivia" réponse efficace merci beaucoup !problème résolu grace à on implication pour m'aider. très satisfaite
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Dec. 27, 2023
I received help from Lucy today regarding the product mapping because I have absolutely no clue how to work around this app (yet)! She was so helpful and tend to all my question diligently without making me wait more than 1 minute, and that's really make my overall experience satisfied. Five stars, definitely looking forward to speak with her again next time I have a question regarding DSERs
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Dec. 27, 2023
Suporte maravilhoso, em especial Neva que me atendeu e tirou todas as minhas dúvidas e ouviu as minhas sugestões.
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Dec. 27, 2023
Thank you Alice for all the support, very kind, you respond in a second and you were always attentive to me, thank you very much for your patience 10/10 service
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Dec. 27, 2023
Terrible app. i've asked several times about who keeps changing these prices? you all said aliexpress. Well that's not true. It's DSer. Everyday it's atleast 99 products everyday you all are changing in your app. I get on here every day & compare your notifications to inventory or out of stock to aliexpress everyday. I took screenshots of products same price & not out of stock. It's DSer . Dser your inventory or stores take up til 24-30 days shipping. i have stores w/14 days on aliexpress shipping. also another store 5-7 days . I've been purchasing from them & clients. I don't like your store pinned to my shopify.. it's a problem. i have to go out of my way to send for help. i've changed the settings & still getting notifications of items out of stock & u all want us to pay for your mistakes.
Hi there Thank you so much for taking time to write this feedback to us. Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward. It seems you may have misunderstood the way that our notification system work, along with why the prices may sometimes be different and we'd be happy ot share more lights on those points, Here is the email address & official messenger link [email protected] https://www.messenger.com/t/DSersOfficial DSers team
Dec. 27, 2023
I am very surprised and satisfied with the speed and precision of the service. The search for ideal solutions for my store was exceptional. In a very short time of working with Selena, she solved all the important problems I had and I was able to meet my sales. Selena, you are amazing!
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Dec. 27, 2023
I had a technical question about how to change a default setting and chatted with Lennon who solved the problem in about two minutes. Great response time and efficient resolution of a technical issue!
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Dec. 26, 2023
A Emma me ajudou com grande rapidez e me foi muito útil, agradeço!
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Dec. 26, 2023
Isla me ajudou muito, estava com um problema logístico e eles me responderam rapidamente, ótimo suporte ao cliente
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Dec. 25, 2023
Great platform, dedicated and attentive agent, quality support, I trust their work 100%.
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team