All reviews

Rating Breakdown

  • 5
    98% (5,116 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (49 ratings)

Reviews with Text

  • 99% (5,175)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 14, 2023

The app is great, and the support is excellent. I had an issue and they answered it in a few minutes. I recommend it!

Using app

About 2 months

Total reviews

4

Average rating

4.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 14, 2023

Exceptional support from Selena! I experienced some checkout issue as I set up the dropshipping product shipping profile. Selena helped me solve that problem! What a tremendous help! Thank you Selena!

Store

INJOY

Using app

About 23 hours

Total reviews

2

Average rating

4.5

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 13, 2023

Dsers support is very good. Eden the support advisor is very helpful

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 13, 2023

Thanks to Marshall for his precious and fast help! Excellent support !

Store

Kalunea

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 13, 2023

Super schnelll geholfen, bin vollstens zufrieden

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 13, 2023

Sylvia was my assistant today and she was amazing. Rapid response and dealt with my issue with ease. Thank you again for this superb customer service.

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 13, 2023

Jully is the best customer service person I ever had!

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 12, 2023

otimo atendimento, muito prestativo, paciente com o cliente, amei parabens :) <3

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 12, 2023

Very very responsive support, solved all 3 of my questions in a matter of minutes

Using app

6 days

Total reviews

6

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 6, 2024

Had great support today from Ivan at DSers App... as I was unable to find and remap another product ordered by a customer. Had no idea what to do and Ivan guided me to place the order with using product mapping. Thanks so much for your assistance today... could not of worked this out myself. Have a great day! Selena Molly International (Accessories for Men Women & Pets)

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Dec. 11, 2023

Good support

Store

UPDIY

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 11, 2023

Thank you so much for a wonderful service!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 11, 2023

I received an amazing service from Lucy!! very fast replies and specific and detailed answers that helped me get better understanding about things that i found difficult. and she is super kind also!

Store

My Store

Using app

13 days

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 11, 2023

Cynthia at Dsers was very helpful when helping my with orders and mapping products. She was very knowledgeable and her service was fast. 5 star rating!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 10, 2023

Thanks so much Eden for everything and your assistance for good customer services and everything you did, You already make my day and fix everything...DSERS. EDEN is the best.. made sure my order was successfully placed. My order needed mapping and I could not do it without help, so on conducting D'sers Chat Eden took time to find a solution for the problem. He took me through the process step by step and shown me how to map my orders. Without her I could not have

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 10, 2023

Je suis vraiment ravi de l'aide que Lucia m'a offerte, elle a été très patiente avec moi et Ma, trouvé la solution à mon problème dans les brefs délais, je lui suis très reconnaissant.

Using app

9 months

Total reviews

7

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 10, 2023

Lennon helped me very quickly with something I needed. Top service from Lennon!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Dec. 10, 2023

Great service! Alicia helped me solve my problems, now I can focus on work

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 10, 2023

Speaking with Wendy today was really helpful for me. She helped me to sync all my orders. Thank you very much Wendy!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 10, 2023

Customer support responds in minutes even with free plan. Thank you SANDY !

Store

KOMORE

Using app

21 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team