DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
4.9
feedback
5,233
chart
#484
All reviews
Review RSS Feed
Dec. 9, 2023
Terrible app. It doesn't calculates the price correctly, it has a lot of bugs getting and calculating shipping price, and they limit you by subscription on most important features like updating store prices. It looks like they don't want you to sell, simple the worst dropshipping app ever.
Hi there Thank you so much for taking time to write this feedback to us. Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward. Here is the email address & official messenger link [email protected] https://www.messenger.com/t/DSersOfficial DSers team
Dec. 9, 2023
Selena from customer support was amazing at answering the questions I had. I highly recommend her.
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Dec. 9, 2023
It has been great for me, And "Sandy" the customer support person was truly amazing my issue was resolved in SECONDS never have a received support like this in my time drop shipping they skipped right to the point and wasted ZERO time.
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Dec. 8, 2023
Ótimo app só gostaria que os resumos das descrições dos produtos fossem mais bem explicados sem palavras repetidas
Hi, Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team
Dec. 8, 2023
Tiffany was extremely helpful with both issues I had, she gave very helpful advice and tips and was very kind!
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Dec. 8, 2023
A very good service an friendly person ! I recommand it definitely !
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Dec. 8, 2023
Merci à Aimee de m'avoir aidé :) Ça a été simple, rapide et très efficace.
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Dec. 7, 2023
I had the pleasure of working with Vivian on an issue I encountered while attempting to purchase from aliexpress after an order came through my store and she was very helpful and knowledgeable about the DESERS system. She easily help me navigate to get my issue resolved.
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Dec. 6, 2023
Great application and customer service are good helping me. Today July help me about my order and very good explanation. Thank you
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Feb. 25, 2024
A great service and helpful service. She really helped me so much. Great and wonderful person. Thank you Alicia you are the best !!!
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Dec. 6, 2023
Krystal's online customer service is exceptional, providing prompt and helpful responses to all inquiries. Their team is knowledgeable and courteous, ensuring a smooth and satisfactory resolution of any issues. This high level of online support greatly enhances the overall customer experience with Krystal and DSER’s
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Dec. 6, 2023
Une réponse rapide, un accueil toujours agréable, et une patience incroyable. Toujours ravie d'échanger avec Cynthia! Merci!
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Dec. 6, 2023
Very kind and nice work, thank you sherry!
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Dec. 6, 2023
Merci pour votre aide, vous êtes très professionnel. sans votre aide je ne sais comment j'aurais pu régler le problème technique auquel j'étais confronté surtout que je suis nouveau dans ce projet dropshipping. Encore merci
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Dec. 6, 2023
Great app for dropshipping. with very efficient assistance, always quick to help. Always on top. Like Marshall, Nathalie and others. Keep it up, well done
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Dec. 5, 2023
Sehr guter und schneller Service :) bin sehr zufrieden. Mein Betreuer heißt Isak. Super nett und zuvorkommend. Kann ich nur empfehlen.
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Dec. 5, 2023
My first experience with DSers. The support person was very professional and quick to answer. Thank you!
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Dec. 4, 2023
Eden helped me today. Very efficient service and kind. Thank you very much.
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Dec. 4, 2023
I have to say the rep I worked with "Lucia", was awesome. They handled my concern very quickly and appeared to take interest in my concern. I'm new at this dropshipping e-commerce business and some of the other dropshipping companies have left me frustrated because I couldn't help me customers in a timely manner. Thank you to Lucia for your help.
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Dec. 4, 2023
Lucia helped with my problem within minutes and got it sorted for me
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team