DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
4.9
feedback
5,237
chart
#499
All reviews
Review RSS Feed
Sept. 26, 2023
Lucas was very helpful and went trough everything what i asked very well!
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Sept. 26, 2023
Amity was amazing and patient and answered all my questions and helped me with my problem
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Sept. 25, 2023
Alice was really helpful with the whole process. Alice exceeded the customer satisfaction. very helpful and nice . thank you Alice. great job
Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team
Sept. 25, 2023
Excelente atendimento e suporte. Rapides e eficiência nos pedidos. Fui muito bem atendido por "Sherry". Muito obrigado Excellent service and support. Quick and efficient ordering. I was very well attended to by "Sherry". Thank you very much
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Sept. 25, 2023
extremely responsive customer service, my problem was solved in 5 minutes, incredible!
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Sept. 25, 2023
Tiffany helped me solve my questions patiently， I feel the service of Dsers is very well. recommend it to everyone.
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 24, 2023
Great app, very easy to use and the support received from Lucas was very fast and helpful!
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Sept. 23, 2023
Bruna is very knowledgeable and professional. Bruna provide excellent customer service. Bruna handle my problems efficiently and effectively. Bruna solved all my problems quickly and answered all my questions. I rate Bruna and DSERs five stars! I recommend DSERs app to anyone. If I ever need help I hope I get Bruna again! Great experience and fast service. Thank you very much!
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Sept. 23, 2023
thank you very much LILY for the good service, polite and completely polite, with a clear understanding, for a few seconds you had everything you wanted, I couldn't find a fast service kit like you did for me, thank you very much
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Sept. 23, 2023
Via was very helpful and patient. Really recommend Dser.
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
June 21, 2025
Great app and outstanding support. Arwen helped me so patiently with all of my problems. I am grateful for it! I wish all customer service was this high level.
Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team
Sept. 23, 2023
Works well, some work-arounds for the free version but overall easy to use and any issues the live chat help is quick and solves the problem
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Sept. 23, 2023
I was having issues with my store and Una was very helpful. They were quick to help and figure out the issue, and they were able to explain it in detail when I wasn't understanding. I appreciate their patience and I recommend, their customer service is very great!
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 22, 2023
Spike did an amazing job helping me through the dropshipping process. They were so patient and kind. It was much appreciated.
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 22, 2023
I had a problem and Isla (from support team) helped me and we solved the problem. Thanks!
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Sept. 22, 2023
The customer support is very good. I was helped by Via, she was great.
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 21, 2023
I had a problem with my Dsers integration and Isak helped me very fast and kindly. I really appreciate the support and the service! <3
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Sept. 21, 2023
Sylvia was so great helping me out with my issues as i was just starting out. Super helpful!
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Sept. 21, 2023
Très bonne application pour faire le lien entre Ali Express et Shopify. Très simple d'utilisation, complète. De plus, super service client à l'écoute. Un très grand merci à Neva, très agréable, qui a bien pris le temps de comprendre mes problèmes et de trouver une solution.
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 21, 2023
your app and service are the worst !!!!!! I want a full refund for this month ....no way that you will see even 1$ over your worst service ever!!!
Hi there Thank you so much for taking time to write this feedback to us. Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward. Here is the email address & official messenger link [email protected] https://www.messenger.com/t/DSersOfficial DSers team