DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
4.9
feedback
5,237
chart
#499
All reviews
Review RSS Feed
Oct. 3, 2023
Very happy with service!
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Oct. 3, 2023
Talked to Sherry, Zoe, Wendy through messenger multiple times, very helpful, very patient. very efficient customer support. and available 7/24, very convenient.
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Oct. 3, 2023
Didn't think anyone would be able to help me but Catalina solved my tracking issue within minutes. Amazing customer service!
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 3, 2023
Suporte me supreendeu com atendimento rápido e solucionou meu problema!
Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team
Oct. 2, 2023
alice est très douée ^^
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Sept. 30, 2023
Sandy was great. Answering all the quick fire questions.
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Sept. 30, 2023
Sally was good and solved all my issues, thanks
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 29, 2023
3 days and my problem is yet to be resolved.
Hello, Thank you for your feedback, we have reviewed the issue and found some internat communication that could be improved and we will make sure that this doesn't happen again. As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again. Please drop our customer services team a message via on any below methods Here is the email address & official messenger link of DSers customer service [email protected] https://www.messenger.com/t/DSersOfficial DSers Team
Sept. 28, 2023
Cynthia was very professional and treat my request very fast ! Thanks a lot.
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 28, 2023
Chris and the support team in general is very eager to assist people (me). Very good customer service and great app overall
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Sept. 28, 2023
I had a problem trying to fulfilled my orders but one of the assistance name Alice help me out within a matter of minutes. 10/10 highly recommend this app!
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Sept. 28, 2023
Una und Isla waren mir eine grosse hilfe! Dank Ihnen kann ich jetzt meine Bestellungen Problemlos ausführen! Sie nehmen sich Zeit und lösen die Probleme sehr professionell und sind super freundlich!
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 28, 2023
Serein
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 28, 2023
Isaak was great! Super helpful.
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Sept. 27, 2023
O atendimento do suporte do Dsers foi fantástico e me ajudou muito, cordial, inteligente e pratico, a atendente Catalina foi extremamente profissional e eficiente.
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Sept. 27, 2023
DSERS new update sucks. Is it hard by default to just sort products by created date or whatever options? or at least give the option to sort products.
Hi there, Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a bad experience. Please share more details of your issues with our customer service team, we do want to help you out there Please contact our customer services team a by below methods Here is the email address & official messenger link of DSers customer service [email protected] https://www.messenger.com/t/DSersOfficial DSers Team
Sept. 27, 2023
I would like to commend Alice for her exceptional customer service. She displayed promptness, competence, professionalism, and courtesy throughout our interaction. Her quick response and thorough assistance left a lasting positive impression. Alice's dedication to providing top-notch service reflects highly on your organisation. Thank you for having such an outstanding team member.
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 27, 2023
Amazing app and couldn't ask for better service, Arwen has helped me out a lot! team of professionals.
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Sept. 26, 2023
Hi, We really appreciate your rating. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Sept. 26, 2023
Fui muito bem atendida pelo Lucas no suporte do Dsers... Comprei uma mentoria de Dropshipping juntamente com uma loja pronta na Shopify. Recebi a loja mas não conseguia incluir produtos além dos poucos que já vierem nela, e o suporte da mentoria não resolveu meu problema. Eu tentei acessar de várias formas, mas estava com problemas para conseguir ver os produtos escolhidos no Aliexpress dentro do Dsers, não estava logando. Então, pelo suporte do Dsers foi sugerido criar uma nova conta no AE e conectar novamente com o Dsers. Isso funcionou. Agora sim!!! Posso continuar minha loja e vender muito!!! Obrigada.
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team