All reviews

Rating Breakdown

  • 5
    98% (5,273 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (63 ratings)

Reviews with Text

  • 99% (5,343)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 22, 2024

great customers services, from Isak

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 22, 2024

She was great and answered promptly. Amazing service

Using app

4 days

Total reviews

7

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 21, 2024

Rien a redire. Bon app. De plus Lennon a Résolu le seul petit problème que j'ai eu très rapidement.

Using app

11 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 21, 2024

thank you for your help, you always make my job much easier :)

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 21, 2024

Thank you Aimee for helping me out, great customer service!

Store

DAXUEN

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 20, 2024

Cynthia me atendeu super bem e resolveu meu problema rapidamente e prontamente. Suporte rápido e bom! Muito satisfeita por isso!!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 20, 2024

Neva was very helpful to me this afternoon. Shel help to to solve my issue very she was patient with me and works fast and effectively. She is good at what she does. Thank you VM

Store

My Store

Using app

7 months

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 20, 2024

Perfect !! Very high-quality support!

Using app

8 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 20, 2024

I ran into so many issues when setting up my first product with AliExrpess on DSers. I spent hours trying to figure out how to fix it on YouTube and Google, until I contacted the support in DSers. Vivian was so helpful! She helped me solve all the issues so patiently and waited until I helped my client fulfill the first transaction! It really saved my day! Best service I've ever had! 5 stars!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Jan. 20, 2024

Je viens d'avoir un échange avec Isak car j'avais un problème. Il a répondu directement à ma demande et en quelques minutes, le problème était réglé. J'apprécie vraiment, merci Isak

Store

Besdodo

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 19, 2024

Had a great experience with Sandy. Highly recommend

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Jan. 19, 2024

Excellent support. Helpful app!

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 19, 2024

I had some question and Jully was so fast and clear to explain me everything. Best customer service found so far

Using app

2 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 18, 2024

Great thanks to Marshall, who quickly and professionally resolved my issue. It is a pleasure to handle issues like this. Andras

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 18, 2024

I can only recommend it! Great app and super easy integration with Shopify! Live support included and it's really great. Extremely fast response time, very friendly and helpful!

Using app

10 days

Total reviews

4

Average rating

4.3

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 18, 2024

Sylvia responds quickly and promptly takes care of your issues. DSERS is an essential app for high-quality dropshipping

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 18, 2024

The app sometimes is failling as well as is not as expected, About the cht service and the operators almost allways are able to fix the issues incurred but heyare a 10 / 10 note

Using app

About 1 year

Total reviews

3

Average rating

3.7

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Jan. 17, 2024

Excellent app. The best solution I've ever used. I would also like to express my gratitude for the excellent service provided by Sherry. She is a wonderful person and professional.

Store

Bonasi

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 17, 2024

Amity was great tonight! She or he walked me through several steps with screenshots and my issue was resolved. Amity was very patient and detailed. Thanks!!!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 16, 2024

I love and would recommend Isak for anyone needing help with Dsers and implementing Aliexpress to your website. Especially for submitting and paying for your first order. I'm brand new to online business and he was tremendous help. Also he responded to my questions with kindness and patience. He even offered to help me with any more questions I had and walked me step by step through the whole process. Thanks again Isak for yourhelp. I was getting frustrated on my own. Now my first customer will get her product

Using app

About 3 hours

Total reviews

5

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team