All reviews

Rating Breakdown

  • 5
    98% (5,115 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (49 ratings)

Reviews with Text

  • 99% (5,174)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 11, 2023

Friendly staff, they help and solve the problem.

Store

Flauren

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 11, 2023

Excellent communication, like it and recommend it !

Using app

About 1 year

Total reviews

10

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 11, 2023

Good service, thanks to Wendy for help !

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Oct. 10, 2023

Alice is a competent and resourceful person. She solved my problem and convinced me to leave this enthusiastic review. What a woman! Joking apart, good customer service from Dsers

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 10, 2023

Excellent customer service by Via to iron out technical questions!

Using app

23 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Oct. 10, 2023

A huge thank you to Serein for his invaluable assistance and professionalism. Thanks to him, all my issues with Dsers were resolved quickly and efficiently. His patience and expertise are truly commendable. Highly recommended!

Store

AIC

Using app

8 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 10, 2023

I had a problem with my account setting then I met Una and she helped me out from my problem and my talking experience was very good with her she provided me Excellent help and customer service if I will get any chance in future and I need help from DSers so I wish she will be there to help me.

Store

dropzzy

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Oct. 9, 2023

I've been hesitant on using DSers for a few months. I was worried Noone would help me when I ran into a confusing situation. I decided to try again, given the reviews u read and WOW! I contacted them with questions and got a response instantly. I spoke with Wendy. She helped me with everything and was very patient. Gave me a some great tips as well. I'm in shock. Most vendors and dropshippers ignore you for weeks on end. DSers's does not. They have fantastic customer service. So glad I decided to try again!

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 9, 2023

Catalina was perfect. She was able to help me with all my issues in a quick and timely manner with easy to follow instructions. Great Job

Store

Cozopia

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 9, 2023

Alice was very helpful in assisting me with how to link a store. The support is fast

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 7, 2023

es muy accesible y fácil de usar, el servicio de ayuda es muy bueno e inmediato, por el momento no he tenido problemas y esperemos que siga así!

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 6, 2023

Ive had 2 times, were i had to contact customer service. excellent everytime. xo @Isak thank you my friend. hope to talk to you always.

Using app

10 months

Total reviews

2

Average rating

3.5

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 6, 2023

Great customer service !

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 6, 2023

Great help from Sherry. :)

Store

My Store

Using app

7 days

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 6, 2023

Blanca helped me very well when I had a question for customer service.

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 5, 2023

I'm relatively new to this application, and I have to say that my initial experiences have been quite positive, largely thanks to the exceptional customer service provided by Una. As a newcomer, I had several questions and encountered a few issues. Una, one of the customer service agents, was nothing short of amazing. Their patience and kindness in guiding me through the solution step by step were greatly appreciated.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 5, 2023

Very effectively assisted by Lucy. Was able to help me with the setup I needed in a short period of time. Thank you very much.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 4, 2023

Things have been solved very quickly with Alice, best service ever, Thank you.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 4, 2023

Serein, me atendeu muito rapido e resolveu meu problema imediatamente. Estou muito satisfeita

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 4, 2023

Great App, easy to use, had a issue and honestly expected to wait for ages for help. Nope, Arwen jumped online, she sent me lots of info including video step by step and sorted it out in under 5 mins. Thank you Arwen, great service. Defo recommend the app

Store

Yililo

Using app

9 months

Total reviews

17

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team