DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
5.0
feedback
5,232
chart
#901
All reviews
Review RSS Feed
Sept. 9, 2023
Tiffany was so much help when I couldn't login to my account! Im new to Dropshipping and forgot my password. While the automated reset password wasn't working for me, Tiffany saved the day within minutes!
Store
My Store
Using app
27 days
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Sept. 8, 2023
Gostaria de deixar meus agradecimentos a atendente Serein, muita simpatia e excelente explicação, resolveu em minutos uma questão que eu estava há horas, muito obrigado.
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Sept. 8, 2023
Eden was the best, apparently, dsers had an unexpected server issue which I assumed was something I broke, but she told me it's going to be fixed soon and that their team is working on it, to much of my relief. great customer service and genuinely nice people
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 8, 2023
Lily was the best today . I was needing assistance with an order as it was stating failed order . Lily was able to assist me right away and fix the issue on her hand . She also showed me how to correct the issue again if it happens in the future . Thank you so much
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 8, 2023
Excelente atendimento
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Sept. 8, 2023
DSers was already a fantastic app by itself, but the absolutely outstanding customer assistance I received from Neva, took it to a new level! I was struggling to get my orders synced correctly, and Neva not only walked me through every step with patience and clarity but also went above and beyond to ensure I understood the process thoroughly. I cannot express my gratitude enough. It's professionals like Neva who make a significant difference in customer experiences. Thank you so much!
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 7, 2023
Great service from DSers, quick response from support. They help me resolve my issue quickly. Much Appreciated!
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Sept. 7, 2023
Eden was super helpful :) Thanks
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 7, 2023
Zoe was really fast with his reply and fixed my problem right away. Super!
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 6, 2023
Have just started getting orders with Dsers and Sherry was absolutely amazing. She talked me through everything sent relevant information and solved the problem and was also so patient when I was taking the steps she asked me to do as it took a while to sort things. Excellent help and customer service from her I could not recommend her enough and she helped me get the order through. Fantastic! Would recommend highly!
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Sept. 6, 2023
blanca is amazing she helped me so good and fast
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 6, 2023
Sherry a été parfaite très réactive, très professionnelle , elle a régler mon problème en quelques minutes à peine. Franchement service excellent grande qualité, rapide et profesionnel. Merci encore Sherry :
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 6, 2023
Love this app, super easy to use, really quick importing with AliExpress, and Eden from customer support was fantastic and helped me fix an issue I was having in seconds. 10/10 app!
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Sept. 5, 2023
Well, I have just got of messenger with Selena, after about two and a half hours sorting out a technical issue I had today. What dedication and service I was personally given to resolve this problem. Second to none. Thank you again Selena. Very much appreciated. Resolved 100%.
Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team
Sept. 5, 2023
Arwen was great help, very fast responses and was able to help me with multiple problems within a matter of minutes! Thankyou
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Sept. 5, 2023
Excelente aplicación, las herramientas que posee son de mucha utilidad y cuando tienes problemas los ejecutivos de soporte te atienden a la brevedad y con buena disposición , como fue el caso con ISAAK.
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 5, 2023
Krystal was very helpful and provided great communication.
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Sept. 5, 2023
i'm really happy with Dsers. I've been using this app since 2021 and there is nothing to complain about it. I totally recomend Dsers to anybody who wants to start Dropshipping using aliexpress as a suplier.
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Sept. 3, 2023
"Irene" is Amazing one Patient and helpful , I have weak language so he understand me and help me for all
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 3, 2023
Alice was very helpful and patient to all my requests and sent me screen shots when i needed/
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team